Kinshasa, Democratic Republic of Congo
Positive section of review
The location was good and quiet. I requested a room on a higher floor and they arranged this, thank you. The staff was responsive. Breakfast variety was great!
Negative section of review
Though great breakfast variety, the cooked food was not hot and had to frequently ask for this to be warmed. Would be great for the restaurant team to ensure the hot plates are always on and breakfast kept hot. The restaurant food was pricy and unfortunately there was no eating areas near the hotel so, the hotel restaurants are the only option. Also, the wi-fi internet during my stay was weak. It was okay for emails but hard to do calls.
Kinshasa, Democratic Republic of Congo
Positive section of review
The batista was very professional amd the rooms were clean
Negative section of review
The reception staff were awful
Kinshasa, Democratic Republic of Congo
Positive section of review
Staff friendly and the kitchen service is good too
Negative section of review
Need to improve on amenities in the rooms (no teas ,sugars ,milk ) for guests, old bathroom laundry, shoe shower gels, no shampoo ,no shower caps , Limited TV services in some rooms
Lubumbashi, Democratic Republic of Congo
Positive section of review
The staff were great and really tried to help us
Negative section of review
We were 3 and had 3 diff room types w 1 being below standard. Internet sketchy
Kinshasa, Democratic Republic of Congo
Positive section of review
the bathroom was always flooded after a bath
Kinshasa, Democratic Republic of Congo
Positive section of review
Size of the room and friendly staff
Kinshasa, Democratic Republic of Congo
Positive section of review
A very nice and excellent to stay.
Kinshasa, Democratic Republic of Congo
Positive section of review
Clean and great quality.
Negative section of review
Staff are polite but don’t clean properly. Breakfast is served a little late
Kinshasa, Democratic Republic of Congo
Positive section of review
mosquito in room
Negative section of review
no timely cleaning no phone working
Kinshasa, Democratic Republic of Congo
Positive section of review
Nothing
Negative section of review
Front desk staff was rude and slow. They also barely spoke English. The surrounding area was sketchy at best. Room was dark and damp. Restaurant service was next to none and price was ridiculous. Would not come again.