Carrera 7 N° 19-20, 999999 Pereira, Colombia
#21 of 115 hotels in Pereira
Guests' ChoiceBased on 334 hotel reviews
8.9Cleanliness
9.4
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.3
Value for money
8.9
Free WiFi
8.1
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End of dialog contentReviewed: 11 May 2024
Dror
IsraelAll was good
The room was renovated and very comfortable. The service was excellent, attentive and efficient. Many options at breakfast. Location is central, walking distance to the bus to Santa Rosa.
Stayed in May 2024
Reviewed: 29 April 2024
Sebastian
ColombiaNA
Excellent place to say. Breakfast was great!
Stayed in April 2024
Reviewed: 18 April 2024
Daniel
GermanyHad a very nice newly renovated room, staff was nice
Stayed in April 2024
Reviewed: 2 April 2024
Ankit
Colombiaroom was too small
breakfast, location, people
Stayed in March 2024
Reviewed: 2 April 2024
Josefina
United StatesWe were not there long enough to have breakfast.
Stayed in March 2024
Reviewed: 2 April 2024
Petra
SlovakiaThe size of a bathroom.
Excellent location, nice breakfast, very kind staff, good internet, view.
Stayed in April 2024
Reviewed: 2 April 2024
Oscar
United StatesRestaurante
People
Stayed in March 2024
Reviewed: 29 March 2024
Zuleika
Puerto RicoEverything was good!
Excellent staff. Affordable price.
Stayed in March 2024
Reviewed: 23 March 2024
Frederick
United StatesWe had a suite that was lovely. The only complaint i have is there was no holder for the toilet paper. The toilet paper was simply placed on the sink top. this is unsanitary. There certainly is room to mount a toilet paper holder or to have a free standing holder. My Spanish is not great and there seemed to be no way to add subtitles to the TV screen.
The breakfast was excellent with a variety. The location is central and convenient to shopping and dining. The hotel was clean and the staff very friendly. The food in the restaurant was excellent but expensive.
Stayed in March 2024
Reviewed: 6 March 2024
Marc
United StatesNothing
Clean, great staff, great breakfast, free parking, very comfortable experience.
Stayed in March 2024
Reviewed: 29 February 2024
Luis
United StatesNothing
Excellent location and service oriented staff. The hotel is clean and has been renovated with updated furniture and amenities.
Stayed in February 2024
Reviewed: 21 February 2024
Thierry
FranceNothing
Well located. Clean
Stayed in February 2024
Reviewed: 20 February 2024
Jeeksy
United StatesThe ac had a noise
Suite is very spacious, clean, and great customer service.
Stayed in February 2024
Reviewed: 15 February 2024
Phillip
United StatesThe wifi only worked with our older tablets, and only when standing directly next to the room door. Our newer Android 13 phones would not connect, despite the desk staff trying and trying to make it work. (This is a common problem with new extenders using old routers.)
Hotel Soratama was a great choice. It’s located right on the Plaza Bolivar in the city center, yet it was perfectly quiet. It is a short walk to lots of restaurants and shopping. The lobby has a comfortable seating area and lovely live orchids. The room was large and super comfortable. The shower was A+. The breakfast was amazing and over-the-top, with delicious offerings, including granola, yogurt and fresh fruit. And being Colombia, the coffee was strong and delicious! The staff were all very friendly and helpful. Check-in and check-out were flawless. Highly recommended!
Stayed in February 2024
Reviewed: 12 February 2024
Paul
CanadaOnly one small elevator for everyone.
Everything. Fast wifi.
Stayed in February 2024
Reviewed: 7 February 2024
Paul
CanadaNo ice machine on but the top floor restaurant was friendly and gave us some.
Large suite and bathroom. Friendly staff. Staff helped us get a good and reliable driver.
Stayed in February 2024
Reviewed: 7 February 2024
Juan
United Statesnone
place convenient
Stayed in December 2023
Reviewed: 4 February 2024
Miguel
SpainNada
El hotel en general, personal amable
Stayed in January 2024
Reviewed: 30 January 2024
Juliana
ColombiaI like everything
The roof
Stayed in January 2024
Reviewed: 15 January 2024
Natalie
UruguayOrder food at the restaurant takes a lot of time
Nice breakfast
Stayed in December 2023
Reviewed: 31 December 2023
Sebastián
ColombiaNothing, everything was good
Everything, very good service
Stayed in December 2023
Reviewed: 30 December 2023
Julija
SloveniaThere were no glasses in room
Very nice service, very comfortable bed
Stayed in December 2023
Reviewed: 21 December 2023
Javier
United StatesIn room 501 where my brother in-law stayed the bed had long hairs and also the towels.
Customer service excellent.
Stayed in December 2023
Reviewed: 19 December 2023
Sally
United StatesNothing. All was good
The staff were very friendly and helpful. They were very patient with our Spanglish and used google translate to help us. The room was large and clean. Excellent hot shower. Breakfast was good. View from rooftop restaurant was lovely
Stayed in December 2023
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