No.1 South Shamian Street, Liwan District, Li Wan, 510133 Guangzhou, China
#10 of 352 hotels in Guangzhou
Guests' ChoiceBased on 115 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.1
Value for money
8.4
Free WiFi
9.4
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End of dialog contentReviewed: 20 May 2024
Abdul
United Arab EmiratesNo complain
Very friendly staff Good location Good breakfast
Stayed in April 2024
Reviewed: 14 May 2024
Graeme
New Zealandonce you’re there everything is very expensive (restaurants,room service, laundry,drinks etc). we countered this by going to the rose garden restaurant next door to the hotel (very yummy food too), buying our drinks before getting on the boat and bringing our own coffee and plunger. the coffee in china is expensive and very average! but if you don’t have a budget and your works paying for it then this won’t matter to you haha.
absolutely stunning place to stay and lovely area surrounding the hotel too for walks, convenience store and restaurants. we had a river view room for 4 nights to attend canton fair. highlight was the boat/ferry ride to canton fair and back each day…buffet breakfast on board in the morning and we took our own drinks on board on the way back. service is amazing and another highlight was the bath/shower that overlooked the river and the automatic blinds and curtains for a solid night’s sleep on a comfortable bed. not the crazy hard beds you often get in china.
Stayed in April 2024
Reviewed: 6 May 2024
Jana
Czech RepublicI didn't like that they wanted a high deposit of 7000 yuan for accommodation, while the accommodation cost around 4000 yuan in total. This is unusual.
A large hotel in a popular tourist location. Location in a quiet part of the city. Only 10 minutes from the metro station. A short distance from the hotel is a 7 eleven (for breakfast).
Stayed in April 2024
Reviewed: 2 May 2024
Lisa
South AfricaNothing
I love everything about this hotel
Stayed in April 2024
Reviewed: 30 April 2024
Renato
Croatiaexcellent dinner good connection to fair with boat polite and helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Renato
CroatiaBoat to fair is great solution to avoid traffic and if want can have breakfast on it. Dinner offer many choices. Sound isolation of rooms is good. Staff is very kind and open to solve what is needed, even out of regular tasks!!!
Stayed in April 2024
Reviewed: 24 April 2024
Yiu
Hong KongThe bar is really bad! It is again the law that it allows customs to smoke indoor. It is ridiculously even allowing cigar smoking inside the bar! The waitress persuades us to drink in side room. It is totally unexceptionable and illegal.
The overall impression is good in terms of premise, staff, cleanliness and location.
Stayed in March 2024
Reviewed: 19 April 2024
Claudia
United StatesNice view and location
Stayed in April 2024
Reviewed: 8 April 2024
Mark
Hong KongNo international newspapers or magazines were available for purchase.
The reception staff Isaac and Lily were particularly helpful with the room check-in. In addition, Isaac was great at explaining the different restaurants in the hotel and with getting us a lunchtime booking. Much appreciated.
Stayed in April 2024
Reviewed: 2 April 2024
Anna
SingaporeWe paid to upgrade our room to Deluxe Twin room, it was comfortable, spacious , a stylish room with wood panels and natural colors. Mr. Frankie kindly brought us to the room to make sure that we're happy with our choice of room upgrade. The Jade River and Hongtu Hall restaurants offer delicious dim sum and exquisite cantonese cuisine. Also, we felt special and delightful as we're greeted by the master chef from Jade River restaurant and he offered a complimentary fruit platter to us. Staffs at concierge were very helpful in giving information to go around the nearby areas, assisted us to make booking of online musuem tickets and train tickets. The location on historic Shamian island is truly an oasis of tranquility amid the hustle n bustle of the city.
Stayed in March 2024
Reviewed: 2 April 2024
Steve
New ZealandModern, clean, well appointed
Stayed in March 2024
Reviewed: 22 March 2024
Guanjen
SingaporeThe hair saloon overpriced.
The location was great, service rendered by Ms Li Y and Ms. Amy from the front desk was excellent. They went above and beyond.
Stayed in March 2024
Reviewed: 16 March 2024
Richard
United StatesEverything was great.
Great location by a very nice gentrified tourist area, comfortable for strolling and relaxing.
Stayed in March 2024
Reviewed: 8 March 2024
Flavia
ItalyNothing
Everything.
Stayed in March 2024
Reviewed: 1 February 2024
Jim
Australiathe wifi need to be improved
everything are good except the wifi is terrible.
Stayed in January 2024
Reviewed: 25 January 2024
Tc
Hong KongNot fully smoke free
Clean, spacious, comfortable, staff
Stayed in January 2024
Reviewed: 21 January 2024
Gina
United StatesBathroom cleaning service could be better. It
Location great except traffic problems when returning to hotel at night or evening due to one v way in one way out.
Stayed in December 2023
Reviewed: 16 January 2024
John
United KingdomN/a
Stayed in December 2023
Reviewed: 9 January 2024
Jim
Australialocation
Stayed in January 2024
Reviewed: 27 December 2023
Kai
Hong KongNothing. Everything was great.
The club lounge staff made our stay exceptionally wonderful. Great hospitality, attentive and quick actions, always greeting us with warm smiles and gave great recommendations on sightseeing. They prepared a complimentary birthday cake for my mum's 60th birthday and it made our stay memorable.
Stayed in December 2023
Reviewed: 19 December 2023
San
Brunei DarussalamIt’s location is also a limitation as going to Liwan area means a relatively long walk but it is ok if you want to explore Guangzhou or using taxi
The property is clean and well decorated though it has been around for quite sometime. The location within Shamian Guangzhou made it a great place to explore shamian at night. The dim sum restaurant at Level 2 is well worth a try.
Stayed in December 2023
Reviewed: 16 December 2023
Ivy
United KingdomBlind broken in room that needed fixing
Great friendly helpful staff, lovely surroundings
Stayed in December 2023
Reviewed: 14 December 2023
Christina
CanadaAtmosphere, good decoration in the lobby, good restaurants, room is comfortable and clean. Convenience to shopping centre and train stations. Lots of restaurants and parks in the neighbourhood.
Stayed in November 2023
Reviewed: 14 December 2023
Ng
SingaporeNA
Located in historic Shamian island, the hotel is strategically located and near to Huangsha metro station. Rooms are large and clean. Complementary cookies are sent to our room everyday and there is attention to detail. Everything is amazing about White Swan Hotel
Stayed in December 2023
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