Lago Llanquihue 473 Acceso a Villa Casino, 5550000 Puerto Varas, Chile
#13 of 38 hotels in Puerto Varas
Guests' ChoiceBased on 132 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.4
Value for money
8.9
Free WiFi
8.2
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End of dialog contentReviewed: 8 May 2024
Paula
United KingdomEven though rooms were nice and cosy, you could hear everything from the corridor and the other rooms around.
Staff was very helpful Super comfortable beds Nice little swimming pool
Stayed in February 2024
Reviewed: 29 April 2024
Mark
United KingdomIt’s a little out of town. But only a 20 minute walk
Amazing view. Great facilites.
Stayed in April 2024
Reviewed: 24 April 2024
Jennifer
United StatesThe 3 bedroom apartment was great for our group. Wish breakfast was included since there are not many walkable dining options. Views were nice!
Stayed in March 2024
Reviewed: 29 March 2024
Johanna
Colombiana
great view
Stayed in March 2024
Reviewed: 23 March 2024
Luiz
BrazilThere is no proper place to work
Comfortable room, great staff, good breakfast
Stayed in March 2024
Reviewed: 20 March 2024
Vivian
United StatesSafe in room didn’t open. Breakfast very limited.
Pool, bed, cleanliness.
Stayed in March 2024
Reviewed: 1 March 2024
Tracy
AustraliaLots of little things didn’t go well. Only towels in our bathroom, no hand towel or foot mat. These appeared after 8 pm. The safe didn’t work. Needed a couple of trips to reception to sort out. Similar with the wifi. Breakfast a bit soulless… the coffee was cold. Overall a bit tired and not trying hard to meet travellers needs anymore.
Clean and the property itself is spacious.
Stayed in February 2024
Reviewed: 28 February 2024
Alain
CanadaKids in the pool until 11pm, wish they would allow them until 10pm and only allow adults from 10 to 11pm for the noise, the bedroom was next to the pool, room 104
Amabilité of staff, breakfast early on last day
Stayed in February 2024
Reviewed: 27 February 2024
Sarah
United KingdomThe Wi-Fi isn’t very strong so keeps dropping out and our first set of towels had a musty smell - they were replaced by ones that smelled better though.
The staff were very friendly and helpful and the location is in a quiet part of town but walking distance to the centre (approx 15 minutes walk). For the price this hotel is good value for money.
Stayed in February 2024
Reviewed: 23 February 2024
S
Germanynothing.
The location, the breakfast, the room with the balcony was very nice. Pamela was a caring, friendly and helpful host who gave us a lot of tips of what to do and where to eat on the island.
Stayed in February 2024
Reviewed: 19 February 2024
Cynthia
United StatesThe Saturday front desk person way overcharged us for our laundry. We’ve been having it done all over Chile and it’s never weighed more than 5 kilos. She charged us for 12!!! When we complained, she was rude but reduced it to 8 which was still ridiculous.
Great value and near a nice neighborhood. Wonderful views!
Stayed in February 2024
Reviewed: 6 February 2024
Colin
United KingdomVirtually no English spoken, maybe slightly too far to walk to/from town for dinner after a long day out. Randomly had a DJ playing until quite late outside on the first night we arrived.
Good value, room was comfortable and great views of the lakes and volcanoes. Always parking available and neighbourhood is very quiet.
Stayed in January 2024
Reviewed: 25 January 2024
Rodrigo
ChileEverything was properly clean as shown in the photos, the stuff was really nice with all of us.
Stayed in January 2024
Reviewed: 14 January 2024
Szilvia
GermanyWe had the apartment and we needed to heat on our own with fire. We were not experienced … it was cold
We came back for the third time. We like it here
Stayed in November 2023
Reviewed: 26 December 2023
A
NetherlandsThe wifi is hardly working.
The views are exceptional!
Stayed in December 2023
Reviewed: 25 December 2023
Marcel
NetherlandsWifi did not work
Comfortable place to stay with excellent breakfast.
Stayed in December 2023
Reviewed: 14 December 2023
Katia
United KingdomGenerous breakfast, comfortable and clean room and facilities, free parking space, friendly and helpful staff, and great views over Puerto Varas
Stayed in December 2023
Reviewed: 13 December 2023
Jessica
United StatesLocation and excellent price.
Stayed in November 2023
Reviewed: 12 December 2023
John
United KingdomThe hotel is on outskirts of town (15/20 minute walk) but has parking. The hot tub and pool were not in use (empty) and get the impression they are only in use at prime holiday time.
Nice hotel with good size room and nice breakfast ( eggs, bread, cheese etc, cake). Good value for money
Stayed in December 2023
Reviewed: 12 December 2023
Matus
NetherlandsJust a teeny detail: having a toilet brush in the WC (both the private and shared ones) would be welcome. That was the only thing that was missing.
Super happy with my stay at Dein Haus: nice location overlooking the city (cca 15 mins walk downtown), super clean, quiet, great value for money. Good breakfast with a wide selection of things to choose from, once it's over, you can still make yourself a tea or coffee in the dining room. The pool was closed, as it was not high season yet. And the views are simply splendid.
Stayed in December 2023
Reviewed: 5 December 2023
Marcel
NetherlandsWifi did not work
Pleasant hotel, good breakfast, quiet location.
Stayed in December 2023
Reviewed: 1 December 2023
Matthew
AustraliaUp the hill from centre of town
Views across to the mountains. Quiet. Helpful staff
Stayed in November 2023
Reviewed: 30 November 2023
Luciene
BrazilNA
The view is the best. The rooms and beds are very good and confortables.
Stayed in November 2023
Reviewed: 28 November 2023
Andrew
United KingdomNothing really - staff didn't really speak any English but that's our issue not theirs!
Nice hotel, only a brief stay but everything was perfect. Room was a decent size and comfy. Staff very friendly.
Stayed in November 2023
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