Aroa Beach (PO Box 103, Rarotonga), Rutaki, Rarotonga, Cook Islands
#113 of 123 hotels in Rarotonga
Guests' ChoiceBased on 1305 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.6
Staff
8.4
Value for money
7.4
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End of dialog contentReviewed: 11 May 2024
Benita
AustraliaWifi was expensive and hard to connect too
Staff were amazing, Rooms were comfy & The Lagoonarium was stunning
Stayed in May 2024
Reviewed: 10 May 2024
Renee
New ZealandGreat location, rooms were spacious, delicious food and drinks + the guys loved the towers!
Stayed in May 2024
Reviewed: 30 April 2024
Kaycee
New ZealandIt's an awesome location with great pool and beach acess
Stayed in April 2024
Reviewed: 29 April 2024
Matthew
AustraliaBar closing time could be a bit later. Included breakfast could have had more options.
Great location, excellent snorkelling. Bar and restaurant was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Katie
AustraliaThe food quality was poor and there were not enough staff to keep the dining room clean.
Room was clean and close to the beach and lagoon for snorkelling
Stayed in April 2024
Reviewed: 25 April 2024
Melissa
New ZealandThe Rarotongan is looking tired. We’ve been coming for seven years and it feels like it needs a lot of maintenance work. The roof is leaking in the main reception stairs and other places, (bucket was there for two weeks) and the female bathrooms are very old and feel gross (I didn’t see the males) The tiled areas need upgrading to grip tiles- they’re always wet and slippery and so mats are always out and look bad. Towels on the floors in the female bathrooms. Very poor breakfast selection, skeleton staff. Really sad as we LOVE the place. Sanctuary room we stayed in smelt musty. Just needs an injection of cash and it’ll be back to world class and amazing. It still is the best location on the island in my opinion. Just needs a vamp up.
Location was incredible and the snorkelling was world class. Sanctuary away from the noise of children. The swim-up bar area and beach were like a dream….
Stayed in April 2024
Reviewed: 23 April 2024
Bruce
AustraliaFood and Beverage service was very poor and really let the place down. Long, very long delays and up to 1 hour 30 mins to receive food orders.
location
Stayed in April 2024
Reviewed: 19 April 2024
Rebecca
New ZealandWe stayed in the honeymoon sweet which had a private pool, sauna and spa bath. It was very cute and the air con worked well. Great meals at the restaurant and beautiful beach for snorkelling.
Stayed in April 2024
Reviewed: 15 April 2024
Marion
New ZealandThe badly leaking roofs in some areas felt dangerous - water coming out light fittings and slippery underfoot. Food at the cafe was not consistent. The local food was often not available - except the fish which was wonderful. My seafood chowder had hardly any seafood in it and what was there was cheap frozen marinara from some other part of the world. Noisy children from late at night to early hours kept us awake as parents were drinking and not taking notice of their kids.
Breakfast was okay. Plenty to eat. Great croissants and coconut bread. Venue was amazing. Beautiful gardens and walkways. Amazing snorkelling and great toys for adults and children. Good activities that used local resources and focussed on learning more about local culture and flora and fauna.
Stayed in April 2024
Reviewed: 10 April 2024
Jillian
AustraliaThe property is looking tired, needing repairs, new paint etc. some of the reception stuff were grumpy. Wifi being $20 per devise is ridiculous. Hot Chips undercooked.
The island show and buffet was great
Stayed in April 2024
Reviewed: 8 April 2024
Jennifer
New ZealandThe food at the resort. Some meals came out cold, no healthy options, lack of fresh fruit and vegetables. The room was very small for 4 people.
The pool , view and being so close to the beach.
Stayed in April 2024
Reviewed: 1 April 2024
Donald
New ZealandRidiculous procedure getting anything from the bar - basically only one person serving and having to queue.Screening of sports in sports bar limited. Didn't even know what Sail GP was .staff not helpful at all.
Very little choice for breakfast. Kept running out of things to eat & drink
Stayed in March 2024
Reviewed: 1 April 2024
Melissa
South AfricaWe had interconnecting rooms beachside. The rooms are tired. They need a revamp and the beds need replacing. The most uncomfortable old beds I have experienced especially if they call themselves 4 star. The food was below average. Dont book breakfast included. Rather buy some cereal. And the food offered for special meals like Easter was well below average for the high price. Rather go to a nice restaurant
The lagoon and snorkeling and beach was beautiful and had everything we needed
Stayed in March 2024
Reviewed: 30 March 2024
Prout
AustraliaFood was a problem chips were cooked in old Oil and were saturated with fat chicken parma with spagetti what was that. Ate out when we could
Great access to lagoon and snockeling
Stayed in March 2024
Reviewed: 29 March 2024
Jade
AustraliaSecurity being outside my siding door at night trying to see who was in my room had to call the cops for him to leave
every thing you need good for the family snorkeling was amazing and you can hire all the snorkel gear for free if you staying there
Stayed in March 2024
Reviewed: 28 March 2024
Murray
New ZealandNothing we are going back next year
The beach,lagoon,pool and the location also fantastic staff
Stayed in March 2024
Reviewed: 5 March 2024
Xiaomei
New Zealandnothing
staff were all lovely and friendly , we have everything we need at the property
Stayed in March 2024
Reviewed: 28 February 2024
Ronique
New ZealandBreakfast could be better
Breakfast was okay, the staff were amazing. Restaurant - great food. Lots to do
Stayed in February 2024
Reviewed: 27 February 2024
Nivsha
New ZealandCold continental breakfast in a beautiful tropical area. It would be great to have change of breakfast every few days and inclusive of more hot breakfast items like eggs and tofu etc
The whole set up is brilliant
Stayed in February 2024
Reviewed: 20 February 2024
Grant
New ZealandToo big
Location
Stayed in February 2024
Reviewed: 18 February 2024
Kushbu
New ZealandThe cleanliness was below average. We were very disappointed and spoke the a few staff members and the manager.
The bar and resturant had good food, very tasty!
Stayed in February 2024
Reviewed: 11 February 2024
Ashley
New ZealandThe bathrooms by activity hut wernt very clean, also no lock on the shower, our beachfront room was much smaller than I thought, we had trouble. Closing our bathroom door and the bar staff were a little rude and also made my caramel milkshake with honey so I couldn't drink it no apologies at all.
We loved all the activities, the pool and the kids club staff they were amazing!, front desk staff were helpfull too, chefs were great
Stayed in February 2024
Reviewed: 30 January 2024
Richard
AustraliaWe ordered lunch one day which took well over an hour because there were three private functions and they took precedence over house guests which we thought was quite wrong particularly as we had a 5 year old and the resort is supposed to be child friendly. The breakfast was very ordinary and we would give it 5 out of 10. We ate out when we could because the food was very average.
Room location very good and comfortable/suitable. Bar service ( drinks ) was exceptionally good. All staff were fantastic - friendly, happy and could't do enough for you
Stayed in January 2024
Reviewed: 29 January 2024
Fernando
ArgentinaFood
Beach
Stayed in January 2024
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