The food at the restaurant was a bit hit and miss. Some meals were good. Others were average. There are other restaurants/cafes close by that we preferred for meals.

We loved our stay at the resort! It’s the best spot on the island and perfect for swimming and kayaking.

Stayed in May 2024

The outside shower was the only showering option, there is no shower inside the room. Good on fine days but on a rainy day you get showered on twice! The aircon was adequate, but not wonderful. And some creature, we think a mouse, scuttled around our room one night as we were trying to sleep. The onsite restaurant was ok, but some items we wanted were not available due to supply issues. We only ate there one night and out the others. Most places we chose on Aitutaki for meals were similarly priced and supplied.

Amazing location looking over the turquoise lagoon, on the sheltered side of the island. Our room was comfortable and having multiple seating options either on the deck or down by the lagoon or lounging in the hammock was wonderful. The lagoon is like your own huge swimming pool outside your room, warm safe and calm while we were there. It was good to have a fridge in the room and bottled drinking water supplied daily. The staff were helpful and friendly; it was easy to get to the mainland using the ferry and the bikes were useful for getting around. So much to like about this place.

Stayed in May 2024

The standard of the food on the dinner menu wasn't high. We understand, however, that this has a lot to do with supply of produce etc.

Location is superb. Staff were excellent. Nothing was too much trouble. Breakfast was OK. We understand the challenges of supply for such a remote location. Dinner menus impressive - they changed each day and offered variety. Activities available were impressive. Enjoyed having bicycles available FOC to use around the resort as well as on the main island. Loved the cultural nights with wonderful dancing, great music and fire dancers.

Stayed in May 2024

More seafood options such as seafood chowder but understand that it can be difficult to get supplies due to being isolated

Being situated on a beautiful lagoon. Staff so friendly

Stayed in May 2024

We had a dead (smelly) gecko in our kitchen draw when we arrived - it meant we were not comfortable with the cleanliness of the cutlery etc. The heat in the kitchen / dining area in Room 11 is too much (only fans and no air con). The arrival and check-in process was a little painful in terms of being too drawn out. In fairness, we had better dinners at the Boat Shed than at the resort.

All of the staff were excellent - very friendly and professional. The location was superb.

Stayed in April 2024

The food could improve with more variety. A hot component within the breakfast package should be included.

The lagoon is spectacular and the resort is small that you feel like it’s only you at times in the resort. The staff really care and know everyone by name.

Stayed in April 2024

Location perfect, staff amazing!

Stayed in April 2024

Really well thought out resort. We enjoyed that every bungalow had a bike we could ride around, and water sports equipment readily available. The staff were lovely, and everything was clean & tidy. Absolutely loved our stay and wish we stayed longer!

Stayed in April 2024

There was nothing that we didn’t enjoy about our stay.

This stay was exceptional. The staff were extremely kind and helpful and did well at remembering your name and personalising your stay. The facilities were perfect and the resort was immaculate. The food was really good and there were good salad options, which was not as common in the Cook Islands as a whole. The staff did well to keep the spirits of the resort high, which snacks, cocktail hour, free cultural dances and crab races. We had a really lovely time and would definitely stay again!

Stayed in April 2024

Nothing!

Most spectacular views!

Stayed in March 2024

A music channel on TV would be great but not a big issue!

Our stay at Aitutaki Lagoon Private Island Resort exceeded all expectations! The overwater bungalow was truly a dream come true – easily the most amazing place we've ever stayed. Everything you could possibly need is provided, from bicycles to snorkeling gear, reef shoes, kayaks, paddleboards, and more, making it effortless to explore the breathtaking surroundings. A special shoutout to Wise, Luke, and Jerry for their exceptional hospitality and for ensuring our stay was nothing short of perfect. Our only regret? Not extending our stay for longer. Aitutaki Lagoon Private Island Resort is a slice of paradise that we can't wait to return to.

Stayed in March 2024

Staff are amazing!!! They quickly learn your name, personable and know what service really is. Ille makes the BEST cocktails because she gets to know what you like!!! Thank you Jerry, Mere, Ille, Luke and the team! And having an out door shower that you can see the ocean from is an experience.

Stayed in March 2024

Everything perfect Would love to come again

Stayed in March 2024

Everything is 10000% good would recommend to any couples

Stayed in March 2024

The food wasn’t great- much preferred heading to the restaurant across the way for dinner.

Lovely resort, lots of activities, free hire of bikes and kayaks! Staff were amazing and the room was gorgeous!

Stayed in February 2024

One of the 2 pools was closed for maintence

Lovely quiet restful getaway Fantastic staff

Stayed in March 2024

Included breakfast was okay but for the price I would have hoped the warm options and barista style coffee to be included but both had to be purchased extra

Dinner was always very good and the staff was super friendly and welcoming. The location was great. Views were great and you can go to uninhabited, lush islands via a short kayak ride across the lagoon. We preferred our Beach front bungalow to the deluxe bungalows. Views are nicer from the deluxe ones but the Beach front bungalows are more private.

Stayed in February 2024

We used the bikes and the clamp bolts used to adjust the seats on both bikes were ceased in place, so I could not tighten them up, so this made them difficult to adjust either upwards or downwards. were very loose . There were no small size beach shoes for my wife who has small feet, and those available were not in good condition.

The staff were all very engaging, happy, and delightful and always willing to provide excellent service at all times. There was a great feeling of a very happy team, who made our stay a very positive experience. The environment and paddle boards were great fun.

Stayed in February 2024

Nothing, really!

Amazing hotel. The island is like a postcard, beautiful! Everything was excellent and made our stay unforgettable. Staff was very helpful, food was deliciuos, and the views were breathtaing. We will come there again in the future.

Stayed in January 2024

Beautiful location

Stayed in January 2024

The only thing I could say was probably the pictures that reflected what our beach front would be from our room on the booking site to what it was fairly different.

We loved pretty much everything about the resort, the staff were wonderful, facilities were great and the location was perfect.

Stayed in February 2024

Communication and planning ahead of trip was unprofessional - by Joseph the alleged supervisor (not sure why he has that position). I got no answer regarding the two boat bookings (only upon insisting), and no useful help to book two different boat tours (minimum effort approach at best). I had to insist to get answers to my questions. There would never be even only the hint of an apology for the miscommunication. For 750 USD/night that is inappropriate. The boat tours worked out only once on the spot, when Ron helped me to find a different second boat tour. I was lucky that option was still available short notice. The alleged concierge website does not allow for registering the arrival and departure flight, which is not practical, and there is in total too many standard/repeating messages coming from the hotel. Not sure in light of all of this the 8 is actually merited.

The overwater bungalows are great, as well as location and food. Ron from the reception was exceptional - a true professional and great person who makes you feel at home and well taken care of, same with service by Mere. Overall, I would have given 10 points - if it had not been for pre-arrival communication.

Stayed in January 2024

Staff were amazing. Great to have access to bicycles to cycle around the resort. Best Piña colada i had while in the cook islands

Stayed in January 2024

We would have liked to have fresh towels after a day or two. We noticed some of the towels were just folded again but they were dirty (e.g makeup on them). We weren’t sure whether all the towels were just rehung/folded or just some.

Everything was done so well, location was great, staff amazing. Felt like a home away from home, so easy to relax!

Stayed in January 2024