Friendly, personal and accomodating team / staff. Able to rent vehicle / scooter directly at reasonable cost. The resort appears to have been recently tided up / partly renovated - everything works, it’s comfortable and on the beachfront. There are a couple of good cafes and restaurants close by. Good value - I would return tomorrow.

Stayed in August 2021

Nothing to mention

Location was amazing

Stayed in August 2021

there was nothing I really disliked. All in all everything was great.

beach, room and location were great, thanks

Stayed in July 2021

This is a superb spot. It is close to the airport, we got picked up and shown around. It has free kayaks, a nice pool, and it has safe swimming within metres of your door. It is very picturesque, the staff are fantastic, it has scooter hire, and it is a very short walk to the Blue Lagoon restaurant and bar.

Stayed in August 2021

Great location but car may help exploring or dinner venues.

Staff friendly realy helpful. Accommodation clean and comfortable . Close to water

Stayed in August 2021

Excellent location, friendly and helpful staff, scoter hire possible on site

Stayed in July 2021

Not really a biggie, but just be aware if you want crystal clear water to snorkel in you need to go out on a boat to the reef. But having the scooters onsite helped immensely.

We loved the spot being right on the beach so we could swim and kayak out to see the turtles. The owners we VERY friendly and helpful with lots of ideas for eating, activities etc. The room was Very clean and well maintained and had all we needed, Loved the outdoor shower. Good value for money. Having the onsite scooter rentals was a definite bonus as well. Vodafone top up and Hotspot is available

Stayed in August 2021

Smallish room for 2 but it was a budget room....microwave..jug...toaster so limited self catering....

Location superb....free kayak use....good access to sandspit opposite and 3 motus nearby by kayak

Stayed in July 2021

We had a wonderfull time at Ranganuis retreats!! The accomodation was very clean, we stayed in a nice one bedroom unit with ensuit bathroom! With the turquoise water, white sand and coconut trees, this look like paradise! The location of the place is very good, close to Koru cafe and other good nice places to eat! The beach and the pool are great! You have kayak available for free! The hosts are very nice, very accomodating, he gave us a lot of tips for where to eat, go and what to do... He is also very helpfull for booking activities like cruises. He offers free transfers from the airport, and you can rent a scooter at the accomodation! We really liked it, so easy! You don't have to worry and just chill and enjoy your stay! I really reccomand this place it's a very good value for money!

Stayed in July 2021

Nothing

Location, room and beach front view

Stayed in June 2021

Nothing :)

Amazing location right on the water with everything you could need. Super accommodating hosts that made everything easy and relaxing. We will be back!

Stayed in June 2021

Overall we thoroughly enjoyed our stay, the only improvement could be lounge chairs outside

Great location, clean, comfortable, great value for money, friendly staff/owners.

Stayed in June 2021

Our room wasn't exactly sparkling, no attention to detail here. Most kitchen ware was worn out and dirty, a front glass door that gave you a workout to open & close, broken shower head which management fixed the following day a lot of ant's nests inside the unit and on veranda, the BBQ was filthy and unusable. The towels are not washed properly and had a stinking foul smell after the 1st time of being used. OH I just loved the 2 teaspoons of old milk powder supplied that congealed to glug for your morning coffee. This resort has no undercover sitting area for shelter (yes it rains in the tropics) so if your flight does not line up with a 12 noon check in and 10am check out you're on your own. We arrived at 6am at airport was finally picked up by host about 9.30 we were then asked to leave the property and come back at 12 noon for check-in. Departure was the same check out at 10am with flights at 4.40pm it was raining and told to leave property until transfer time. Didn't find the hosts very welcoming or organized, regarding check in, check out and transfers back to airport. If these things wouldn't bother you, you will love it here and quite cost effective compared to other resorts in Aitutaki.

Set on a lovely little beach on a small channel overlooking Aitutaki private resort, swim right out the front door, unlimited use of kayaks. Quite area, had new beach loungers. We stayed in unit 1 it had a new comfy bed with clean bedding, aircon also worked well. They also offer car and scooter hire on site. A few cafes close by. Breakfast at Koru Cafe was good. The boat shed for a drink was ok but wouldn't eat there again. Excellent food, drinks and the best hospitality next door at the Aitutaki Village resort, they made us feel so welcome and booked lagoon cruise for us. Gave us milk .. The hosts and staff absolutely outstanding and friendly. This resort is undergoing renovations however don't be deterred by this, still the best in the area by far. This area is far away from the rest of the island you need to hire a car or bike to get supplies or sightseeing

Stayed in May 2024

It was disgustingly dirty. There were piles of dust sitting in the mug, bowl, plates, wardrobe, and on the window blinds and fly screens... even after I'd spent an hour cleaning this tiny room, I was coughing while trying to sleep. Flyscreen also broken off from window. There was a squashed dead cockroach in the bedsheets. Toilet seat dirty, broken and disconnected from toilet bowl. Pedestal fan old and making extremely loud grating noise. Owner tightened a screw, but it was still noisy and precariously working. When I suggested swapping it for a fan from one of the vacant rooms he said "there's nothing wrong with that fan" and acted like he'd done me the greatest favour...the opposite of customer service. Not a good feeling, I would have left but for the waste of time when I only had 1 day, so I cleaned it myself and enjoyed the island, but I would not want to support this careless owner nor subject myself to disgusting, unhygienic accommodation again. (Previous reviews that this place was clean might be due to a "hard working" employee the owner mentioned, who is no longer there).

Loved the location, the outdoors, and use of kayaks.

Stayed in March 2024

Location was spectacular

Stayed in January 2024

Make sure you get the travelers insurance (I thought I did but was wrong). Our flight to Aitutaki was delayed a day due to weather and we still had to pay for the night we were not there :( The staff was not available very often to ask questions or use their kayaks. There are no stores nearby so you have to rent a car or scooter to get supplies. The rooms were very basic, ours were not facing the lagoon.

The property is in a beautiful location, right on the lagoon. There are a couple of delicious restaurants and a bakery within walking distance. We were able to rent a car for $80 a day to explore the island (and there are motorbikes for rental as well)

Stayed in February 2024

There was no milk for having a cup of tea and coffee. The milk powder provided was spoilt and we had the hassle of going out to the shops to buy our milk. We were told off for keeping the air conditioning and fan on when we were not in the room which made our stay very uncomfortable which resulted in us spending our time elsewhere. We are in the middle of summer and not having the comforts of an air conditioning is a big No No due to health issues. Had we known about this condition we would have never booked this place. Even if we had to go out for a short while we could not keep the AC on and disliked the atmosphere of returning to a hot as room which would take time to cool. This was not advertised in the property policies. Unprofessionally dressed man at Reception without a shirt. In the property description it is advertised as free pick up and drop off airport transfers but we were charged $20 per couple. Advertising is misleading.

The view to the lagoon was beautiful

Stayed in February 2024

Bugs. Inability to make an espresso with my small Italian coffeepot-no hot plate. Steve made me a coffee on a day when no restaurants were open. Bubbles Below had no diving possibilities for three weeks-no divers. Steve tried to get BB inspired to go out. I found it exhausting to have to beg.

Excellent location of barely discovered Aitutaki. Ora Kiana day trip snorkeling was excellent. Larger vessels do not have the maneuverability around the coral. Restaurants were all excellent. Day car rental was ok. private island resort had nice products to buy and upscale meals.

Stayed in November 2023

Maintenance was poor, low quality appliances and everything seemed to be done as cheaply as possible. Scooters not serviced, as brakes hardly working. The host made us feel as if everything was too much trouble. There was no support upon arriving and a lack of information about activities in the community. On asking if they would replenish the shampoo, we were told repeatedly that they didn’t usually supply it, but had ordered it by mistake. This made us feel like we didn’t then want to ask to have tea or coffee replenished, and like a nuisance that we were staying there. As a hotel owner myself, I found there was a complete lack of service, which is very frustrating, as a guest, paying to stay there. We had spoken to others staying on the island and their experiences were completely different to ours

A nice location and setup around the pool.

Stayed in August 2023

Wasn’t very clean. Rubbish bin hasn’t been cleaned, drawers and basin wasn’t clean. Towels/ bathmats were old and very tired. Needs replacement.

Great location and views - right on the beach. Air conditioning worked well. Kayaks available to use.

Stayed in June 2023

We were there for 8 days and had to request change of towels and linen , which was duly done

Location and close to 3 restaurant’s

Stayed in June 2023

Knowledge of the water quality at the place and surrounding restaurants. We had bad stomachs most of the time even after being advised to boil the water. We drink rain water in NZ but use UVA filter to make it safe to drink. This should have been for the price we paid. The room could have been better equipped for self catering as well. For instance stovetop was mentioned which did not exist.

Pick up. Staff. Location & beach. Cleanliness of room.

Stayed in June 2023

The 'swimming' pool was green when I arrived and it was green when I left. Only then after 5 days was anyone seen to be trying to do anything to remedy it. Unusable. I rented a motorcycle for 24 hours on my first day and was surprised the tank was just half full. "Don't worry just fill to half when you are finished or if you can't get petrol I will do tomorrow" It was Sunday. I am familiar with semiautomatic motorcycles but not this brand so was unsure of the tank size so I took the staff members advice. By 11am the tank was in the red and I was looking for somewhere to fill up. No go. It's Sunday. I had no alternative than to go back to the hotel, noone there, and park the bike up for the remaining 21 hours of my hire. When I reported the situation to the staff member in the morning there was no empathy, no offer of a refund, no offer to complete the rental or even 6 hours now that fuel was available. "Half tank lasts me two and a half days". So it must have been my fault. Unhelpful.

Basic comfortable clean room met all the basics

Stayed in May 2023

No milk provided. Needs a refresh.

Fabulous location.

Stayed in April 2023

cost of transport from airport should be included but in the truth they charge 20$ price a bit high

location room view scooter rental

Stayed in April 2023