check in and reception service needed work. a simple smile would have gone a long way and also passing on messages would be helpful. no assistance to get bags to rooms etc

location is perfect, restaurant served great food and cocktails

Stayed in February 2022

that wifi is not included. when you’re paying $700 a night you would think wifi is included.

loved how clean it was, location is perfect, friendly staff

Stayed in February 2022

Nothing. All great

Gardens, barefoot bar, sandals Restaurant, staff, lagoon, kayaks.

Stayed in August 2021

I was expecting to be upstairs as the photo alluded to when we booked. The room was quite dark but otherwise very well equipped and beach front. The pool was most of the time overrun with happy children. There was no chance to swim or relax by the pool. You also had to time breakfast, trying to avoid really noisy and busy 'feeding frenzy' of families with children. Don't get me wrong, I do like children, was just hoping for a more leisurly experience. Next time, I might be more insistent on getting an upstairs beachfront room, at $600 pn, not a cheap holiday.

Great position at the beach, very good food at the restaurant, apart from one evening, when it was very full. The breakfast was very nice, staff friendly, nothing was too much trouble, despite being very busy. Great range of kayaks and other water sports equipment.

Stayed in August 2021

The water in Muri lagoon is murky, water not very clear and snorkeling not enjoyable- in comparison yo other parts of the island. Hospo businesses/resprts and the government need to fix this environmental disaster!

It is a great resort.

Stayed in August 2021

The breakfast included option was limited to Continental only - was expecting a full buffet breakfast ( cooked)

The resort itself was beautiful - lush gardens and our room was gorgeous with a beautiful view of the lagoon

Stayed in August 2021

We had a wonderful beach front suite and loved waking up to the sunrise every morning.

Stayed in August 2021

Location, peacefulness, although 97% booked out it never felt too busy or crowded

Stayed in August 2021

Nothing

We absolutely loved it. Clean, very very friendly, suburb location. Paradise!

Stayed in August 2021

Nothing

Beautiful clean lovely gardens and on the beach. Close to MURI shops cafes and night market

Stayed in July 2021

Excellent facilities and location. Great staff.

Stayed in July 2021

Finding a pair of dirty woman's underwear behind the curtain. Couple of small blood stains on a cushion and the bed footer material

Wonderful friendly staff, amazing food and cocktails, good facilities, amazing grounds

Stayed in July 2021

Excellant location right on beach. Staff extremely friendly and welcoming. Heaps to do.

Stayed in May 2021

Nothing

Excellent! Good food, friendly staff, relaxing environment

Stayed in May 2021

It was fantastic - the only thing is the beach/lagoon could be nice at this part of the island.

The rooms were newly renovated and well appointed. The bed was huge and comfortable and the outdoor space was amazing. Our room had its own terrace area leading to a beautiful lawn right on the beach front.

Stayed in June 2021

Only one restaurant, pool smallish and can get boring after 5/6 days as nothing really to do for the kids around the area.

Beautiful lagoon , friendly staff and clean

Stayed in December 2023

Breakfast was good, meals was too expensive and not a good variety.

The location was good, accommodation was good.

Stayed in October 2023

The restaurant and breakfast are very average. The staff are sometimes polite and amazing but there is also a lot of rude staff there. Cocktails are okay, if your a cocktail lover you might be disappointed. Few rude guests making people with kids feel uncomfortable. Plenty of adult only resorts they could stay at.

Amazing grounds, in a perfect location for a safe beach. Everything in Muri is easy and made beautiful for tourists. Depends on how you like to holiday. If your a resort lover, this is an amazing place to stay.

Stayed in August 2023

The breakfast buffet was very basic

The location was amazing and the beach and lagoon breathtaking

Stayed in August 2023

The room was very dark and not enough natural light. Also bed was too soft and worn. A little bit tired.

Location on beach was great. All meals and drinks were great. The staff was fantastic. The housekeeping was very good.

Stayed in July 2023

The neighbours an outfit called Captain Tamas boat cruises were extremely noisy not the fault of pacific resort in any way but their drumming and singing and boat horns and other activities which lasted for about 4 hours every day between 10am And at least 2pm was just too much, it completely broke any tranquility that might have existed. Room cleaners could have done a better job. It was adequate but I was there for 5 days and a mark on floor in front of chest of drawers for some kind of spill was never cleaned. Fabric on seating was stained. Lighting in room was too bright. Needed bedside lamps. Oh and all the movies and TV shows were downloaded from Yify. (that’s bootleg right?) 4.5 star hotel you’d think they wouldn’t have to do that.

Location was on nicest part of island restaurant food was excellent unless you’re vegan or vegetarian. No options. You better be prepared to eat fish. Parrot fish was amazing. Staff were friendly, bed was very comfortable.

Stayed in July 2023

Stairs to room (my husband is 82).

Great view from our room, close to beach, nice food

Stayed in July 2023

Beds are very soft and uncomfortable (some people might appreciate this). Rooms are very tidy but not clean. The room was very noisy, even when there was no rain or wind, the roof created an anoing and loud noise. Not to mention the immediate vicinity of the road and the roosters early in the morning ( even though we found the little chicken walking around to be very cute). Some will find the breakfast to be very poor with choice, it was fine for us and you can order additional items with extra charge.

Perfect location. It was great to have comfortable sun beds, kayaks, and paddle boards. Diner was very delicious (charged separately). We only wished it had more choice. The resort gardens are well maintained and add to a great tropical experience. Laundry facilities were very convenient. Staff were very friendly and pleasant. Umbrellas available is a really cute detail.

Stayed in December 2022

This is not a hotel issue but the roosters were making noise all night on the outside of the hotel, we stayed in the rooms around the outside of the resort next to the pool and the roosters and dogs barking at all times during the night was a annoying. No issues with the hotel at all.

Breakfast was included and is well worth having, they do a paid menu breakfast but the included one was plentyful. There is lots around for eating at night but everywhere is short on staff (good thing is you would never have known at the hotel). If you eat in the hotel you must try the chocolate spring roll desert. The hotel is right on the lagoon which was safe and clean.

Stayed in September 2022

The dining options were limited, and as you'd expect for a resort, overpriced. The family room, with 3 beds, was adequate, but would have been nice to have more of a suite with one or two separate bedrooms. Most of the rooms, including ours, are not directly on the beach. It's not far to the beach. However, overall, my assessment is that this resort is not good value. Visitors to Raro would be much better off booking a private villa right on the beach with more space/bedrooms for less money. We did this for the remainder of our stay. You can still book dinners at different resorts if you want that convenient dining, but also a villa gives you a proper kitchen so more options for meals and ability to tailor your food costs.

Staff was excellent. The ability to self-service gear for paddle boarding and snorkeling was really convenient. Everything else, including facilities, accommodation, food was good but not excellent. The food was good.

Stayed in July 2021