Limited parking

Stayed in May 2024

Basic rooms, no plug points except at front door

Entertainment and area were good , friendly staff

Stayed in May 2024

The property is a rundown state. There is no noice protection for rooms.Restaurants needs to include dietary dishes eg: vegetarian. Needs to include tropical fruits for breakfast.

The location, service, hospitality are good.

Stayed in May 2024

Breakfast was disappointing, only white bread available three of the mornings,

Stayed in May 2024

The service staff looked like it was such a bother everytime we wanted anything. Bar staff and wait staff.. Food was pretty average as well. The reception and maintenance staff however were fabulous!

Great resort, everything you need in one spot!

Stayed in May 2024

Small pool

Staff was accommodating and kind

Stayed in April 2024

Internet was very expensive, ideal hotel for families but sometimes overrun with children...noisy in the pool and hard for adults to swim without interruption. May not suit all solo adult travellers for this reason. Unfortunately the weather turned bad mid way through my stay which meant swimming in the beach was stopped. Reception staff lacked knowledge of local activities and tours, no brochures at reception nor of bus details. However, this was on full display at the sister hotel Club Raro. Really needed to do the orientation for all this information. Has to purchase bottled water with meals rather than glasses offered.

Double superior room with a beach view on the top floor was a bonus...think this was an upgrade, so an updated bathroom and very spacious room with comfortable bed and pillows. Continental breakfast had a good selection of food but would have loved cooked items included. Hard-working restaurant staff, food arrived quickly and was of generous portions and good quality. Good value drinks and a nice pour for the wines, house wines very nice.

Stayed in May 2024

We did have a not so nice experience at the spaghetti house unfortunately. I can’t complain about the food as that was delicious but the service was very poor. It was a busy night so I would have anticipated more floor staff. A shame to be fair because I have always looked forward to dining there but this time our group were underwhelmed.

Very friendly house and mals restaurant staff. To be honest I found all the staff throughout the resort lovely. Spaghetti house not so much.

Stayed in May 2024

Weather 😪

Daily breakfast was great. And the theme nights for dinner.

Stayed in May 2024

Bar staff and serving staff could be more attentive and happier, a few were good. No shower door, had to use a lot of towels to dry the floor so we didn’t slip.

Great facilities, very clean, security team and cleaners were lovely.

Stayed in May 2024

Breakfast very boring and basic. Staff grumpy, not all but some.

The bedroom was spotless. Reception staff lovely. Great for families with small children.

Stayed in May 2024

The dining area needs updating. The tiles in the dining room were very slippery when wet. Decor is very tired. The food was very average. We had dinner one night and decided not to eat there again. The food was warm and seemed heated in a microwave. It was expensive and not tasty. Wouldn’t recommend eating there. Breakfast was average as well.

Clean and tidy. Easy to access

Stayed in May 2024

Rooms looking dated. Quite pricey for facilities. Restaurant food at resort very ordinary.

Staff were brilliant

Stayed in May 2024

The dishes in my room (cups) were dirty, and I found the cutlery wasn’t as clean as it could be.

It was beautiful out by the pool area

Stayed in May 2024

Pretty slow service when dininh

Facilities

Stayed in May 2024

Being a member of the Coral Club (Gardenia member) after 9 visits to the Edgewater, I received none of the benefits mentioned in the Club brochure. Just checked in, handed a room key and told your room is in that block there, pointing to Pukapuka Block. All rooms could have a tea towel as well for drying cups and plates.

Clean and tidy and relaxing. Staff were very helpful and friendly. Location was great, just a quick trip into the town

Stayed in May 2024

The only negative was the attitude of some of the staff. Some staff did not appear kind and helpful which was a shame.

We stayed in a 3 bedroom beachfront villa (family of 5, 2 adults and 3 teenagers) and this accommodation was perfect for our family! We absolutely loved it. The villa was clean and spacious. The main bedroom had an ensuite bathroom and a dressing/luggage room. The bedrooms were huge and the kids had a bathroom to share. We didn’t use the kitchen but it was well kitted out if you needed to cook, including a dishwasher. The lounge area was also spacious and the villa had a large covered deck at each end. The location was outstanding everything we wished for and more. The beach outside our villa was perfect for swimming and snorkelling. We couldn’t believe how secluded and quiet it was. At times it felt like we were the only ones staying there. Black rock is only a short walk away. We also found that this side of the island was pretty sheltered from the wind. We spent a lot of time in the water and relaxing on the deck chairs. We loved the daily tropical breakfast. We always dined pretty early when it was fresh and well stocked. We loved the daily happy hour and also enjoyed some of the food from the menu. Some of the staff at the restaurant and bar and were lovely and friendly but there were a few who really didn’t seem to enjoy their job which is a shame because they made the experience a little less enjoyable and I didn’t feel I could ask for assistance. The beauty salon was amazing and every staff member there was so warm and friendly. I felt really spoilt and looked after. I absolutely loved my massage and facial. Such a special treat. We didn’t use the pool as the sea was spectacular and we had no need to swim there. It seemed to be mainly used by young children. We had a wonderful stay at the Edgewater and would definitely stay in a villa again. Thank you.

Stayed in May 2024

Breakfast was a little boring, room starting to look abit tired, more choices available for dinner and lunch.

Staff were very friendly and helpful, room had everything we needed.

Stayed in May 2024

No bottles of water in mini fridge, seeing it’s a hot place, we stayed in the private front beach room, waitressing was slow with our orders some days, but there was a lot of visitors..Kia orana

Mals Restaurant on the premises(amazing food and cocktails), room was spacious, lots of hangers in closets, location close to Airport and town..cleaner was amazing, loads of fresh towels and bed made every day..check in was good, lovely lady(sorry didn’t get her name), was fast and cause we arrived early, checked if our room was ready,thank you to reception..very pleasant and professional…value for money…would return shortly 🌸🌺

Stayed in April 2024

Poor breakfast, no internet (not even paid), no gym, horrible music

Nice overall layout, pool area, beach, spa, friendly staff

Stayed in April 2024

The view and service 😍

Stayed in April 2024

The decor is outdated

The location and conveniences.

Stayed in April 2024

We were in a room beside young children who were very loud and yelled and screamed a lot

Breakfast was excellent Room was excellent Staff were fantastic

Stayed in April 2024

The facilities were dated with obvious wear and tear in some places. There was strong sewer smell and rhe entrance to our stairwell was beside the rubbish bins which also smelled. The tennis court and games room need to be renewed.

Breakfast was adequate. The staff were excellent. The evening meal was fabulous. The snorkeling gear was in good condition and clean. The grounds were clean and under continuous maintenance.

Stayed in April 2024