Beach Road, Sunset Coast, Arorangi, Rarotonga, Cook Islands
#99 of 124 hotels in Rarotonga
Guests' ChoiceBased on 164 hotel reviews
8.1Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.3
Staff
9.4
Value for money
7.7
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End of dialog contentReviewed: 13 November 2023
Aynomious
New ZealandNothing
Friendly staff, the beach facilities, the spacious rooms, the helpfulness of everyone at the resort and they were nearly always had a smile on there face.
Stayed in November 2023
Reviewed: 2 November 2023
Donna
New ZealandRestaurant inconsistent, service and food.
Breakfast was nice and location was great. Reception staff, cleaners and security staff were so friendly.
Stayed in October 2023
Reviewed: 21 October 2023
Shontel
New ZealandEverything was amazing, staff were very friendly and the food was to die for. The room was stunning and comfortable, would 10/10 recommend.
Stayed in October 2023
Reviewed: 19 October 2023
Angela
AustraliaStaff were so helpful and friendly, the private pool villa was amazing.
Stayed in September 2023
Reviewed: 11 October 2023
Joseph
United StatesUpdates to the resort would be nice.
A little dated but a quiet and adult only resort. The staff was the best I experienced in a long time. They really treated you as family. The location was good, especially if you like whale watching. It was nearing the end of the whale season but many were still present and we could see them from our room.
Stayed in October 2023
Reviewed: 11 October 2023
Brianna
New ZealandWe loved our private villa and the staff hospitality and service was sooo wonderful. We will only come back here next time we’re in raro.. Meitaki Crown beach resort!
Stayed in October 2023
Reviewed: 25 September 2023
Ashleigh
New ZealandAll of the staff were very friendly
Stayed in September 2023
Reviewed: 12 September 2023
Sheridan
Cook IslandsThe breakfast was exceptional. The staff were amazing along with their service. The rooms were absolutely clean and amazingly well presented. Awesome job by the staff
Stayed in September 2023
Reviewed: 9 September 2023
Colene
New ZealandThe room was tired locking the wardrobe door did not shut properly the only time we had acceptable level of hot water was the last day only one restaurant was open not the two as described. When we arrived at 3am in the morning the porter did not offer any help with our bags we had to struggle with them ourselves in the dark
Roxy it to beach
Stayed in September 2023
Reviewed: 9 September 2023
Roi
New ZealandIt wasnt worth the price had outside pool that we couldn't enjoy pool trail of ants all over the area couldn't lay on the very dated loungers bed bugs and the shower was dripping like a tap all night the drain sounded like it was blocked and you couldn't sleep because of it we slept there for one night and if it wasn't so late and dark to find another accommodation we probably wouldnt of slepted there at all!
Stayed in September 2023
Reviewed: 28 August 2023
Melanie
New ZealandThis was our second stay at the Crown Beach resort and will not be our last. We love the privacy of the villa accommodation. The location is wonderful with a spectacular sunset every night and whales playing right outside the door during the day. The staff are amazing we just love it. The food was so good we ate on the resort the majority of our stay.
Stayed in August 2023
Reviewed: 27 August 2023
Nathalie
New ZealandThe breakfast buffet is disgusting.. it was included in our hotel package but we end up having it outside … for the money that we had paid for the room with the private swimming pool . It is definitely not worth the money .. never again this hotel
The stuff who was lovely
Stayed in August 2023
Reviewed: 12 August 2023
Karen
New ZealandThe whole venue is tired and a bit rundown. The ponds were green and one had a piece of clothing that had been there for a while. The bathroom wasn’t very clean, particularly the shower with grubby grout and dirt at the bottom of the shower door. We had towels and flannels taken for washing and not replaced. Our shower was terrible with luke-warm water and no pressure. The staff, while friendly, were a bit inattentive and we had to keep asking for drinks and menus. The food was nothing more than average and the first night we were there we had to wait an hour for food.
Lovely being able to watch the sunset and see the whales go by. It was spacious and beachside. The staff were friendly.
Stayed in August 2023
Reviewed: 2 August 2023
Judy
New ZealandCleaning staff needs to raise their standard. Could do with update in room deco to be more colourful and vibrant effect. Poor signage.
Secluded, privacy, no children, most staff friendly, food good. Set up good except ocean restaurant too open when windy and raining.
Stayed in August 2023
Reviewed: 7 July 2023
Beverley
AustraliaThe buffet breakfast does not vary much from day to day but there was still a good variety of breakfast choice to choose from.
Excellent intimate resort. Staff are very friendly and accommodating. Nothing is a problem and they are very generous with the facilities, no extras money grabbing. We were a very large group and we had no problems gaining access to and using all the resorts facilities. Very clean rooms and a decent size with good utilities. Good Resturant with very big serving size. Entree size would do most people. Provided us with the most delicious complimentary sandwiches at 2 am in the morning when we arrived.
Stayed in July 2023
Reviewed: 3 July 2023
Brenda
New ZealandI loved the location and quietness of this property!!! The views were amazing and everything was there.
Stayed in June 2023
Reviewed: 1 July 2023
Robyn
New ZealandEverthing a bit dated and not really value for money
Friendly staff, happy hour, watching sunset.
Stayed in June 2023
Reviewed: 29 May 2023
Brett
Australia👍😁
Awesome location, cruzy people and great getaway...........😎🤙
Stayed in May 2023
Reviewed: 13 May 2023
Lisa
New ZealandHeat in the pool for cool weather use would be a bonus. The wifi wasn't cheap or great.
Loved the ambiance and privacy of our walled villa, even if the private pool was too cold to get in. Spacious room, nicely furnished with delux bath. The staff were incredibly friendly. Very relaxing spot. Included breakfast was great.
Stayed in May 2023
Reviewed: 7 May 2023
Ola
New Zealand- Food is terrible. Had to wait for an hour for the food to arrive. Asked for vegan spaghetti, confirmed with chef they can make it -> was served spaghetti with cheese.. Non vegan food was not good either.. - Swimming pool - pictures tell everything.. - Blinds were broken in one of the bedrooms (pic attached)-> the outdoor light was coming through the broken area and making it impossible to sleep. We had to cover the window with a towel. - Noise - there is a big container/box (pic attached) built-in on the wall of one of the bedrooms. It was always very noisy in night making it hard to sleep - Dirty dishes (pic attached) stayed on the table from 7pm to late afternoon the next day. The table was supposed to be used by guests...we couldn't even stay close to the table since the food leftovers attracted lots of flies and other insects. The table was cleaned only late afternoon the next day - Beach cleanliness - other hotels in the area would clean the beach of debris, fallen coconuts, pine needles etc. Not our 5-star hotel though....We stayed there for 6 days...the beach was only cleaned when they expected a big birthday celebration... - Kitchen - out kitchen didn't even have bowls for cereals or smth (pic attached) I had to eat my vegan soup on the 1st night out of a salad bowl (pic attached). Not a biggie BUT I'd expect a 5 star hotel to have basic kitchenware.... - General feel and look - the hotel needs maintenance before it can be called 5 star again. I felt we stayed in a backpacker's place (I have nothing against backpacker's accommodation, stayed in many of them) BUT when you pay for a 5 star hotel I expect certain standards otherwise I'd happily stay in AirBnB or backpackers and pay less=expect less.
The location is great - our villa (#5) was right on the beach. The hotel is close to supermarkets and nice cafes/restaurants The staff was always friendly!
Stayed in April 2023
Reviewed: 6 May 2023
Sheena
New Zealandwe thought this had nightly entertainment, more activities to do but sadly not, and we thought it had a spa pool as it’s in the pictures, place was very very quiet, kitchen not always open
staff were amazing, definitely our highlight, buffet breakfast was included and was hot food which was nice
Stayed in May 2023
Reviewed: 4 January 2023
Bradley
New Zealandthe breakfast and bar snacks were very poor, I didn’t eat dinner there so can’t comment but thought the kitchen was sub standard for a 5 star resort. I often ate at surrounding hotels as their menu was much better
great rooms, pool villa was nice.
Stayed in January 2023
Reviewed: 9 October 2022
Anna
New ZealandIt is all very run down now and not value for money. Lunch was never available, probably staffing issues. No healthy food at all. 2 hour delay for our evening meal on the last night,
the staff where lovely and it is quiet as adults only.
Stayed in October 2022
Reviewed: 28 September 2022
Steven
New ZealandBreakfast buffet was boring and limited and need to be refreshed, they didnt let us know that there was an menu option, even though buffet breakfast was free with the room we chose to go else where to eat. They didn't tell us when booking in that the Restaurant Flambé was closed, other restaurant was a very limited snack menu, first night was buffet Roast which we had a look at but didnt stay for, went else where.
Breakfast was boring and limited, great spot and the private villa with a dipping pool was fantastic, very quiet. They didn't tell us when booking in that the Restaurant Flambé was closed, other restaurant was a very limited snack menu Staff were friendly
Stayed in September 2022
Reviewed: 14 September 2022
Quin
New ZealandThe property needs a major facelift to match its prices. $700 a night for beachfront and we had a bathroom from the 90's, no water pressure and outdoor furniture that was falling to bits. Roosters were cute but they crowed all night/day, only 7 pool loungers for the whole resort and there was no hot water on one side of the resort? The opposite of getting what you pay for.
The staff were incredible, the food portions were incredibly generous, the price of the food and bev was really reasonable. Could be so much better if someone pumped some money in to it :)
Stayed in September 2022
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