Exellent chose just outside the noise of the city. Easy e-bike ride or hike into the main action if wanted.

Stayed in February 2024

The rooms are quite small and very basic although they and the shared bathroom facilities were clean. There was a miscommunication through booking which caused some aggravation but it was resolved with some patience and calm communication by the staff. FYI if you book through Booking.com, they will tell you that the room was pre-paid but it actually is paid at the hotel and breakfast is not included.

The location is lovely, quiet and remote but town is easily accessible via car or by taking the funicular and a bus (which is free for guests). There is great hiking all around the hotel.

Stayed in May 2024

Stunning views! I don't think you can find a better place to admire the lake and the proximity of the mountains. They allow dogs.

Stayed in April 2024

The fact that the beds were separate beds pushed together, want my favorite for a couple sleeping together. Also, we were not really understanding that there would be no bathrooms in the bedroom. Also, we were a little surprised after eating breakfast, to know that it wasn't a complimentary meal.

The views are absolutely amazing!

Stayed in May 2024

no

cozy and tidy room, friendly and helpful staff, the view is amazing!

Stayed in April 2024

it did not have proper balcony. only Frecnch balcony. But the view was amazing.

Stayed in April 2024

The price of the food is a bit overpriced, but it's really worth to try.

The hotel is located on the slope of the mountain close to the forest with excellent walking trails. The view from the room and from terraces is absolutely marvelous. Staff was very kind and helpful. Our room was spacious, with a separate bathroom and jacuzzi - perfect to relax after walk; and we had a balcony viewing mountains and valley, and Luzern at the lake. There were fruits for guests free of charge on the table in the corridor. We had a dinner at the hotel restaurant and were extremely surprised with the exceptional preparation of the traditional food in an innovative way (Ukrainian specialties). Delicious!

Stayed in March 2024

The view....breakfast...the balcony.

Stayed in March 2024

The day of our arrival, I received an email that the reception desk would be closed when I arrived with my family and instructions for the self-check-in. Our keys were not in the lock-box as the instructions stated and the reception desk was manned. According to the concierge, I should not have received that email the day of my arrival.

Absolutely everything. The staff was exceptionally friendly, helpful, and accommodating. The food in the restaurant was absolutely fantastic. The view was breathtaking.

Stayed in March 2024

The view from the hotel is absolutely amazing. There’s a private balcony in our room to watch the night view and the sunrise. I highly recommend this place if you’re driving to visit Lucerne. The room and the shared Bathroom are clean. Nothing to complain about. The selection of the breakfast is less than usual, but it was enough for us.

Stayed in December 2023

Great views, good breakfast. Very nice staff.

Stayed in December 2023

The location is really far away. You need a car

Stuff service and food

Stayed in December 2023

ROOM SIZE

TRAIL,WALK,LOCATION

Stayed in November 2023

I liked the location . The staff were friendly and the food was delicious .

Stayed in November 2023

low ceiling

Great view

Stayed in October 2023

The restaurant and shops around don’t offer much choice but we had a car so could drive to the local supermarket. The bathroom window opened onto the next door balcony so you can’t really open it when they are there.

The location right on the hill was stunning and the drive up was lovely.

Stayed in October 2023

Funicular closes at 5:00pm, if you do not have a car either be prepared to pay for a taxi/Uber or be prepared for a bit of a hike! I did laundry in Luzerne and ended up missing the last one up, I ended up with a 20 minute hike in the rain (although the view was excellent!!), so if you are a solo traveller using trains it might not be the hotel for you. Price also is a premium for what you get, but it is Switzerland so what can you do? Shared bathroom/showers are not ideal but not the end of the world, just stings a tiny bit when paying 120 for a room.

Beautiful view of the city, modern rooms and facilities.

Stayed in October 2023

Nothing.

The location of this hotel is wonderful, uninterrupted views of the lake in front and the mountains behind and the sound of the very beautiful cowbells from the friendly cows in the paddocks next to the hotel. It's about 10 mins drive to town so you need a car but its worth it. The room was beautiful and had a balcony which was wonderful to sit out on at sunset. We didn't have breakfast but the dinner we had at their restaurant was lovely. I would have loved to stay longer.

Stayed in September 2023

The room was exceptionally comfortable. Nice, big, private bathroom....working television with all the channels you would want plus more. Breakfast was complete and healthy. Easy to get to by (your own) car. Plenty of parking. Incredible views of the hills and countryside. Overlooking the city of Luzerne and also Lake Luzerne. So glad that we avoided the congestion and hustle, bustle of the downtown hotels....not to mention that it was only a 12 minute ride back and forth to downtown and parking was easy to find in the city.

Stayed in October 2023

A long walk from the train station and a very steep hill to climb with backpack/suitcases. Cab from train station about Fr.40 Uber does not serve this facility once you’re there it’s really spectacular view . Room was a little warm when we arrived because we walked up the hill. But opening the windows leading a ton of mosquitoes, which lingered all night long in the room. No screens on these windows or in most of Europe! Bathrooms super clean, but shared. I don’t think I knew that when I booked a room 

Beautiful views from the hillside 

Stayed in October 2023

Nothing really, but if you travel by public transport, it’s not that convenient since you have to go uphill a bit. But if you are driving, then it’s totally fine.

The hotel is pretty clean and tidy, the location is good and quite.

Stayed in October 2023

Pretty far away from main town.

Very clean property, food too was simple but tasty.

Stayed in October 2023

We were not thrilled with the quality of food but not so much so that we wouldn’t stay there again, just for its spectacular views.

Gorgeous setting. Comfortable rooms.

Stayed in October 2023

Booked 2 rooms and they were gracious to put us next to each other. Beautiful location with a stunning view. Breakfast was wonderful and all the staff were very friendly and more then happy to help. Room and bathroom were a good size with plenty of space for luggage. Would stay here again.

Stayed in September 2023