The fact that the doors to the rooms only lock from the inside was very disconcerting as any guest could enter any room on the property when vacant. The food at the restaurant was very expensive and not of great quality.

Overall, it was a great place to stay and experience Belize. Communication with the lodge in advance of the trip was spectacular and they were very accommodating. The rooms were comfortable and the property well-maintained and beautiful.

Stayed in March 2023

While no resort is perfect, Chaa Creek comes very close...

The Lodge at Chaa Creek is exceptional. The setting, in the rain forest, is gorgeous, with Howler monkeys! The facilities and the grounds are very well maintained. There is so much to do and enjoy, or just chill out at the pool.

Stayed in March 2023

bugs and dampness due to no A/C in room

Warm, attentive and caring staff. Delicious food, Gorgeous grounds and loved the butterfly house!

Stayed in February 2023

Steps, not to our cottage but our family stayed in the spa villa. So many steps. If we could rent a golf cart to the upper areas that would help.

Everything was amazing. The staff was always 10 steps ahead of our needs/wants. They never pushed to upsell anything. Exactly what you want appeared before you could even ask. We will definitely go back.

Stayed in February 2023

The rooms have no glass in windows, only screens. Our room was VERY humid, to the point where clothing was damp and the tile floor was wet and slippery. Eventually staff put a dehumidifier in room, which helped a lot.

Loved everything about the place. Location on a rainforest preserve is fabulous, lots of trails to hike and things to see. Staff is as well trained as any Ritz Carleton. Food was incredible, with much of it grown locally on the nearby farm. We enjoyed the spa, the pool and the peace and quiet.

Stayed in January 2023

nothing to not like.

truly, it’s so beautiful but the staff made it even better. Love the lush grounds, too.

Stayed in January 2023

The location, the rooms, the comfort, the natural attractions, the outstanding restaurant, the friendliness of everybody at the lodge, etc., etc. are something you'll never forget.

Stayed in December 2022

nothing

A beautiful oasis in the Belizean jungle

Stayed in August 2022

The food was amazing, the property was beautiful, the staff were incredible - attentive to every need and request. We really look forward to a return visit.

Stayed in August 2022

The food is exceptional!

Stayed in August 2022

the lack of air conditioning is tough at night.

I love the jungle all around/amazing pool!

Stayed in July 2022

A few more dinner options for casual fair. Maybe complementary group shuttle to San Ignacio.

Staff was exceptional. Our room was beautiful. Transportation A1! Chose the perfect excursions. Left time to relax. Spa was excellent. Pool temperature perfect. Lounge chairs amazing.

Stayed in May 2022

Hard to get out of property outside organized trips or a car. No AC in the room meant initial part of the night was v warm.

Excellent staff and service. Nice property. Eco focus.

Stayed in May 2022

no air conditioning

It was very peaceful and beautiful. The staff went up and beyond to always make sure we had everything we needed. The concierge helped with amazing tours: ATM cave tour, a medicinal hike about plants/trees and having a private chef teach us how to make a complete Mayan meal. We would love to move in if we could!

Stayed in May 2022

The facilities were amazing. It’s incredible to wake up to howler monkeys in the jungle and the staff were exceptional- even went to town and got diapers for us when we ran out. Everything- rooms, to the customer service from every staff member was absolutely top notch!

Stayed in May 2022

The Wi-Fi could have been better as well as the lighting in rooms. air conditioning too would have helped on the really hot days.

Lovely property. Promotes Eco conscious tourism.. overall had a lovely stay... full points for good food and wonderful grounds .. we loved the butterfly farm , the trails, the many birds and even the remote location in the jungles !

Stayed in April 2022

The Lodge at Chaa Creek was spectacular and a perfect place to stay in the rainforest of Belize. The staff were SO helpful from the moment I booked the trip (via lots of email communication to plan outings, etc) and through our entire stay. The setting there is beautiful and the food at the restaurant was fantastic. We would highly recommend staying here on all fronts!

Stayed in March 2022

In the end, Chaa Creek is a well designed, planned, and maintained destination Eco-Resort that runs with near flawless efficiency. The structures and supporting facilities are lovely and comfortable, but our kudos and biggest thanks go to the staff! From the shuttle drivers to reception, the concierges who helped plan our activities, and the bar, restaurant, and housekeeping staff were all all gracious and wonderful. However, the specialty guides and their level of knowledge were perhaps the most impressive. From birding to insects, and Mayan ruins to cooking Mayan food, these folks are truly amazing. Thank you Mr. Ricki, Emeril, Francisco, Stephen (offsite contractor), Lubie, and Elvis for sharing your knowledge and making our time in your country so special!

Stayed in March 2022

Very clean and well built. Butterfly farm was fantastic.

Stayed in March 2022

having things to do on site kayak and pool

rooms and staff

Stayed in March 2022

This is a luxury experience so of course it’s expensive but a few things, like the $30 US shuttle, were more expensive than they needed to be.

the grounds are amazing, the room is amazing, totally luxurious.

Stayed in December 2021

Can't think of anything.

Everything was great. I can't think of any improvements. This is a very high-end resort and yet it is also comfortable, keeping the jungle and nature close. The staff made us feel very welcome.

Stayed in November 2021

From the moment you drive into the property you feel like you’re in a jungle oasis. Our hut was upon the hill overlooking the pool, the view took my breath away each time I stepped onto our private balcony, or laid in bed just looking out and taking it all in. The staff, the food, the service were all excellent. I have nothing negative to say. Absolutely 100% recommend staying here!!!

Stayed in August 2021

This is in a remote area and while the property provides almost everything you would expect from a 4 star hotel, there isn’t air conditioning and it’s hard to keep things dry with brief, periodic rains. They provide quick and inexpensive laundry services, but you should bring plastic bags to store wet shoes (at least during the rainy season).

Beautiful property in the middle of the Belizean jungle- impeccable service, delicious food, beautiful lodging, great outdoor activities either onsite or close by. If you are going to Belize, you should schedule a few days in the Cayo district to enjoy the nature, adventure, and history. And this is absolutely the place to stay if you can get in.

Stayed in July 2021