My room was very close to the exits to be able to walk over to the Atlantis and the Marina. The sheets and pillows were extremely soft and comfortable. The rooms were made up promptly and well. The complimentary breakfast was always available on time at 7.00 am.

Stayed in May 2024

The A/C unit in the room is extremely loud - it's very difficult to sleep with it turned on. It was not possible to take a proper plate and a metal knife to cut fruits - they offered a plastic knife (which was good enough) and no disposal or plastic plates. It's not a big deal, but it was something which I don't quite understand. I hope it was for security reasons. The point is that there weren't any flexibility in offerring of any non-standard solitions to the standard needs. That's fine for a busy hotel, I suppose, because custom sulutions are not scaleable. Not a big deal. The only major concern was a loud A/C unit.

The location is the best on the island, the nearest beach is amazing, Cabbage Beach. There are a lot of restaurants and shops near by. The room was clean, the staff is friendly and polite. The breakfast is good enough. Additional free access to Atlantis and Aquapark was a very good surprise! The hospitality room and the storage room is very helpful and useful. The hotel has everything we needed. The safe in the room is good.

Stayed in May 2024

No complaint but minor things need to fixed, entrance to balcony from Room Sliding door locks not working properly, but not an issue. Need to replace towels.

Room was very comfortable with all facilities, they offered us Atlantis pass every day, so we enjoyed most in Atlantis which is next to suits. Room always kept clean every day.

Stayed in May 2024

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Stayed in April 2024

The breakfast

The proximity to Atlantis

Stayed in April 2024

Not enough seating

The breakfast option was very good. Friendly staff. Unfortunately not enough seating available.

Stayed in April 2024

No complaints

Great location. I liked that I was able to use the amenities at the Atlantis Resort. It was as simple and close as walking out the back of the hotel. The staff were friendly and helpful Free hot breakfast was good. Small convenience and liquor store in a plaza across the street. I felt safe walking at night to Atlantis.

Stayed in April 2024

The breakfast buffet was a bit average.

Lovely staff. Good value with the access to the Aquapark and other facilities at Atlantis

Stayed in April 2024

Our first room was far too hot. They even changed the AC unit but it was still too hot & the AC was very noisy. When we changed rooms the second week this room was much cooler (AC unit still noisy though). Note we changed rooms as we had 2 separate bookings - first week work & second week holiday. It would be nice to have a more varied breakfast but what was provided was fine.

The pool, the location & the staff - all superb. The icing on the cake was having access to all the facilities at The Atlantis resort.

Stayed in April 2024

Dated rooms

Pool

Stayed in April 2024

The inside of the hotel needs updating, safe was broken, the AC unit was very loud and there was a hole in the wall leading to outside. Our room was next to the kitchen so we woke up around 5am to loud noises.

Location

Stayed in April 2024

Slightly run down

Very close to all amenities

Stayed in April 2024

dated hotel

great location ,

Stayed in April 2024

The pool was closed due to maintenance.

Walking distance to everything worth seeing in Nassau. Clean and tidy.

Stayed in February 2024

The pool was closed all week. No one bothered to mention it at check-in, and it was not available the entire week. This resort has Atlantis privileges, but I am not able to get myself over there and the crowded environment would have been treacherous to navigate. Actually, I wouldn't have minded so much except when I departed i left a complaint on my "comment card" pointing out that it was a disappointment. I am really bothered that management did not even bother to give me an apology. I guess they just didn't care. Consequently I am done with this resort. There are plenty of others.

I have been to this resort before. The staff are amazing. I am somewhat mobility challenged and they all stepped up all the time to help me get around. The breakfast is good and the evening bar/dining scene is friendly and sedate. It was exactly what I wanted

Stayed in February 2024

beds

Amazing location

Stayed in April 2024

It's a very convenient hotel for using all the facilities on Paradise Island and Atlantis Resort.

Stayed in April 2024

Rooms really need updating. Air conditioning could be better. Pretty much anywhere you go in a cab is $40 min

That daily breakfast was good, nice offerings. Dinner at the restaurant was excellent, compared to other places around which were very expensive.

Stayed in January 2024

breakfast was "correct". buffet with outdoor seating. good selection

Stayed in March 2024

The bathroom was small No hot water in the shower

The room was comfortable Proximity to restaurants and waterpark Quiet nature

Stayed in March 2024

The room, especially the pullout couch had a musty moldy smell to it.

Access to Atlantis and proximity to everything on the island

Stayed in March 2024

The beds need an upgrade from the spring mattresses. And it would be so much better if the wristbands for Atlantis were given out at the hotel instead of the guest services at Atlantis.

All the staff at this hotel are amazing. We look forward to our visits here. The property is in a great centralized location, walking distance to the pools, aquarium, beaches and restaurants. Tanika is so sweet and very nice. Loved having her as our room attendant.

Stayed in March 2024

Outdated

Access to Atlantis

Stayed in March 2024

The gratuity on all the food . Even if you just purchase to go food and my room key kept getting declined to open the door to the building and we had to walk all the way around the hotel . The staff didn’t seem to care

The location

Stayed in March 2024