Took to long at the reception upon arrival

The staff! Amazing people

Stayed in April 2024

Nice location, good pool and room.Staff are very helpful. The hotel restaurant is excellent.

Stayed in May 2024

Pool equipment not fully functional (broken parasol) and unnecessarily complicated and slow elevators.

Breakfast was fantastic. Staff were friendly and helpful. Location was close to the beach.

Stayed in April 2024

Clean, decent rooms with all amenities, central location, good breakfast buffet, good value for money.

Stayed in March 2024

Everything was fine Very clean, the room was comfortable. The position is perfect just in front of the beach. Good breakfast and good restaurant. I've also used the gym and it was ok

Stayed in February 2024

There isn't much I didnt like. Maybe the pool could be open later than 6pm. Also it would be nice to have a better selection for breakfast other than 10 types of breads,.but it's the traditional brazilian breakfast.

Very nice hotel and facility. Great location, staff very friendly and helpful. The restaurant has great steaks and dinner.

Stayed in February 2024

Like many bigger luxury hotels, the staff can be various depending on the person working.. Cleaners are always super nice :) Tip to management: try to keep the quality consistent, I've noticed difference in cleaning when I changed rooms (1st days were booked by friends who organized their wedding, last 2 days I booked extra on my own account - therefor changed rooms). My second room was actually an upgrade, but the room didn't look as clean as the first.

Great hotel, with a nice rooftop pool and bar. Breakfast was very good - located in front of the beach. Various shops, cafe's and restaurants around at walking distance. Nice Korean restaurant right around the corner - lovely owner. Great to have the towell service, which you could take to the beach or at the rooftop swimming pool. You can walk over the boulevard and visit the fish market, where you can eat delicious fresh fish. Nice experience and the people in Fortaleza are generally very very kind!

Stayed in November 2023

Elevators are small and wait times can be long but stairs are available if you know where to look.

Without question, this is the best location in Fortaleza. Located directly across the street from the most popular and lively section of gorgeous Miereles Beach puts you right in the center of the action and has the added benefit of being in the safest part of the city. In between the hotel and the water is a beautiful broad walk with dedicated bike lanes and plenty of room to stroll. Many eating establishments from street food to fine dining are right outside the door. There is also a fantasticly large crafts market DIRECTLY across the street, open every day from about 6pm to midnight. The hotel has been completely renovated and has a beachy, mid century modern vibe. Common areas are elegantly appointed and the rooms stylish, comfortable, clean, with in room safes. Windows are insulated and provide peace and quiet when shut. Curtains are blackout style for restful sleep. Breakfast is fantastic and varied. Restaurant makes excellent Neapolitan style pizzas and has great cocktails. Free bikes and beach towels for guests. Staff is polite and always helpful and are happy to arrange excursions and answer questions about the city. Small rooftop pool has glorious views and free towels. There is another bar and steam room on this level.

Stayed in January 2024

Breakfast could be a little better. And while the pool had an amazing view, it's very small. A jacuzzi was sorely missed.

Amazing location, room was nice and spacious. Staff was very friendly.

Stayed in January 2024

The check-in process took forever and was exhaustive. My simple request to change a double room into a triple by adding an extra bed for day use became a " nightmare " calculation process. Besides the receptionist, the manager on duty and another kind lady who spoke Italian stepped into the procedure so that after almost one hour spent at the reception, we could finally get the keys. This was enough to make it a negative experience.

The modern, clean design, the kind staff, and the location across a beach seemed quite safe, considering the bad reputation the city of Fortaleza has for its criminality rate. We had a lovely dinner on the terrace, pity that the live music thought that the louder the volume better the enjoyment, which was obviously not the case for us, unable to have a normal conversation at the dinner table because the enthusiastic artist playing behind my neck

Stayed in January 2024

Some receptionists need more training in friendliness and the computer system

Breakfast good, mostly nice and friendly staff , good location for all touristic stuff

Stayed in January 2024

Everything

Stayed in November 2023

Nothing

Everything

Stayed in December 2023

Staff could barely speak English and Check-in was veeeery slow

Location, breakfast, Pool on rooftop

Stayed in November 2023

location and breakfast

Stayed in November 2023

i had a guest who wanted to refresh him self in the room, but the hotel doesn't allow that even if it is 2 min.

The location is really good. The breakfast is diverse and good (inlcuding what the cook cooks). the beach is in front of you (2 min walking). at night you can sit at the terrace of the hotel. it is in the center of the boulevard. the staff is friendly and helpfull. the rooms are nice and clean and also the bathrooms.

Stayed in November 2023

Very nice hotel, extremely friendly staff very clean and very good situation. Huge choice at breakfast. Beautiful and sunny swimming pool and rooftop.

Stayed in October 2023

I had a ocean view room but on the second floor wich it was nice but no what i expected.

Very well located, and great breakfast and dinner options. Great view from the pool.

Stayed in September 2023

room, bathroom, location, breakfast

Stayed in September 2023

N/A

Amazing breakfast, shower with great pressure. Location is great. Rooftop area very pleasant.

Stayed in August 2023

The pool was very small and another lift would be great for the property.

The location was great and they have a very good breakfast. The staff were very friendly and helpful.

Stayed in August 2023

Coffee at the restaurant was not great.

Great location, clean, good service.

Stayed in June 2023

Towels were smelling a bit.

Very close to the beach. Very good breakfast. Two towel par day for the beach. Nice staff.

Stayed in June 2023

A hotel pool is somewhat small, but it's more than enough if it's not fully crowded.

Breakfast was really delicious, diverse options with your own tapioca chef! Hotel bar and everything worked perfectly.

Stayed in March 2023