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Reviews of El Hotel de Su Merced 4 stars

Azurduy 16, Sucre, Bolivia

#1 of 21 hotels in Sucre

Guests' Choice

Review score

Based on 114 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Charming colonial hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Keep in mind that this is an old, but well maintained building. The rooms are spacious, but rather rustic than modern. We enjoyed the character of the hotel though and overall felt very comfortable.

    We had a lovely stay in this hotel. The property is stunning and we especially enjoyed the beautiful outdoor terrace overlooking nearby churches and rooftops. The reception staff were fantastic and extremely helpful. Breakfast was rich and varied too, especially the pastries section. Location is also unbeatable in the very heart of the city, just round the corner from the main plaza.

    Stayed in March 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms could get warm in the afternoon sun. While you could open the windows, mosquitos came in. The staff promptly brought a standing fan which worked perfectly.

    Great location, beautiful property with multiple patios to enjoy, bountiful breakfast, and staff who were bend over backwards helpful.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    It was like a home from home.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    This was my second visit. The staff gave me a warm welcome and it was great to be back!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Very glad we landed on this place and would go again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was quite a bit of street noise but that’s the price one pays for a central location.

    The hotel was little gem lovingly decorated in Spanish colonial style. It has a pleasant rooftop sitting area for drinks in the evening. Great location, within easy walking distance of the major attractions of Sucre. The desk staff member was extremely helpful and organized our travel to our next destination in Bolivia, Potosi.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Nice Hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Quiet rooms. Nice people. Nice rooftop

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Everything was great….food good, location…etc

    Stayed in February 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights

    WIFI connection can be improved

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    It was even nicer than I expected
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Tiny soap in the bathroom

    Excellent helpful staff and a great breakfast. Fabulous view from the roof.

    Stayed in March 2024

  • Reviewed: 6 February 2024

    10
    Cant be many better places to stay in Sucre.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything. Nice bed, lighting, style and design, views, outside areas, good breakfast, nice helpful staff, quiet hotel and secure, great shower.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and clean room, beautiful property in convenient location. Staff were very helpful with storing my luggage when I arrived early.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    A beautiful place in the center of the city.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise of the traffic, especially in front facing rooms.

    Beautiful facility that blends with the architecture of the city. Friendly staff, always willing to help. Located close to the center.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Excellent central hotel in Sucre
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was super!

    Excellent all round - staff, breakfast, accommodation, location. All excellent!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Exceded my expectations
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The wi-fi was weak

    Nice location , close to everithing The staff was nice, helpful.

    Stayed in December 2023

  • Reviewed: 26 November 2023

    9.0
    Beautiful hotel in old city
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is a real oasis in the city. Close to the central square and cafes and restaurants, but far enough to be quieter. Of course in a central city there is some noise, but the beautiful courtyard prevents it reaching the rooms. The breakfast was very good with a wide selection to choose from. Staff are friendly and helpful.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Beautiful old colonial central hotel.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It's only a minor point but the large windows faced the afternoon sun making the room quite hot and it was really difficult to open any windows. They also allowed a lot of light pollution in at night despite the curtains..

    This is a lovely old colonial hotel with many original features and furniture. Although on a busy road it is very quiet once in the courtyard areas and in the rooms. There are many seating areas in the courtyards and a viewing point on the roof. We stayed in a junior suite which was spacious, clean and comfortable. It had two large windows with views over the rooftops. The staff were very helpful, welcoming and informative. There was a buffet breakfast with a wide range of foods and eggs to order.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    A hotel with art and soul
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    This really is an exceptional hotel and great value for money. The staff are friendly, welcoming and helpful. And the location is perfect for attractions and restaurants. Plus lots of places to relax if you don't want to go out.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    An attractive small hotel in the historic centre of Sucre with very helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Can't think of anything.

    We thought this was an attractive and comfortable hotel, well situated in the historic area of Sucre. We were particularly impressed by the helpfulness of the staff

    Stayed in September 2023

  • Reviewed: 29 September 2023

    10
    Highly recommended, beautiful building, excellent staff
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Would be good to have round the clock room service

    Beautiful building, comfy beds, great location and rooftop

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    So nice !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Take care : Beautiful, but slippery red tile floor inside the hotel ! ;)

    Very nice hotel ! Pleasant, motivated and smiling staff (also at the reception. Thanks to you !) The top-floor suite was amazing ! Good & varied breakfast

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one staff member spoke english. In his absence it was difficult to communicate.

    Facility was very nice, clean and well presented. Breakfast was very good with choice of juices, fruit, breads tea and coffee. Also scrambled eggs. Very good location in the center of the town, walking distance to many attractions. Overall a very good value.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Beautiful hotel in central Sucre, full of character
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely beautiful hotel in central Sucre. Lovely rooms with hot showers, lots of character, loads of communal nooks and crannies with sitting areas in the outside areas. Very helpful staff.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Nice place to stay!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The accomodation is starting to get quite old (it's not old but starting to). They could take a look on maintenance, like my entry door had to be super pushed to close/open and the energy plugs were not working 100%

    Nice location, near to everything but not in the middle of caos (besides there's a school close to it)

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly, helpful staff. Excellent breakfast..

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Sucre at the very best
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Wonderful hotel in which to enjoy a great atmosphere. Staff was very kind and helpful. Good breakfast in an elegant dining room. The open air common spaces are great. On the roof you can enjoy a stunning view of Sucre.

    Stayed in August 2023

Showing 1 – 25

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