3rd Floor, Sentral Shopping Centre, Jalan Seri Maharaja, Kg. Mumong 'A' Kuala Belait,, KA1531 Kuala Belait, Brunei
#1 of 6 hotels in Kuala Belait
Guests' ChoiceBased on 179 hotel reviews
7.3Cleanliness
7.9
Comfort
8.0
Location
8.0
Facilities
7.5
Staff
8.2
Value for money
7.6
Free Wifi
5.6
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Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 24, 2024
Keasberry
BruneiOther hotels nearby of superior class
Well maintained
Stayed in April 2024
Reviewed: May 3, 2024
Simah
BruneiNo mirrors provided in everyroom at family bangalow.. Pls provide the mirror in the room, we cant use the mirror in the toilet room..
Nice place n room, the house is clean
Stayed in April 2024
Reviewed: April 18, 2024
Victoria
BruneiRooms need refurbishment and better cleaning
The pool, comfy bed
Stayed in April 2024
Reviewed: April 16, 2024
David
MalaysiaIt was a packed breakfast and we do not have much choices.
During my visit was during the Ramadan period, so they delivery the breakfast to our room. It was convenient.
Stayed in March 2024
Reviewed: March 31, 2024
Siti
BruneiPlease someone that manange the maintance over there, make the aircond work well. I feel so pity saw your staff sweating like burning inside the hotel due to the aircond breakdown. Even me as a customer cannot stand so long during signing for check in and check out. Please take the note.
Staff especially the receprionist very friendly and well explainantion.
Stayed in March 2024
Reviewed: March 24, 2024
Hapiz
BruneiWi-Fi didn't work properly. The toilet smells a little weird, but it works fine. The TV didn't work properly and was a little outdated. There was no place to iron my clothes.
Nice view. The bed was comfortable. bathroom water was amazing, not too hot, and not too cold.
Stayed in March 2024
Reviewed: February 19, 2024
Lee
Bruneibreakfast was very hot due to aircond is off
the swimming pool the room the price
Stayed in February 2024
Reviewed: February 13, 2024
Alan
AustraliaOnly two bath towels l, no floor towels or hand towels so wet slippery floor. Gym was a bit tired.
Nice decor in the rooms
Stayed in February 2024
Reviewed: February 2, 2024
Syed
MalaysiaNoisy aircond (outdoor unit at balcony)
Spacious room and comfortable bed/pillow, direct access to KB Sentral, with few food options. Simple but tasty breakfast
Stayed in February 2024
Reviewed: January 15, 2024
Norsalawati
BruneiBetter communications we were told that our room is sharing stairs with other tenants yet it is not. it is just that the receiptionist is confuse and not clear explainantion. other than that its fantatstic
Nice place
Stayed in December 2023
Reviewed: January 5, 2024
Rosland
Brunei1.Apartment room 539 pungent smell from washing machine area everytime after toilet usage. 2.Electrical supply interrupted during my stay due to electrical prepaid low. 3.Construction working from above room’s floor in the morning time without any advise from the hotel’s staff.
Stayed in December 2023
Reviewed: January 1, 2024
Dee
Brunei1.The staff not sure about whether can transfer to other unit or not. One staff say can and the other say cannot. 2.Took so long to give keys during check in. 3.The wifi sometimes cannot be connect.
The food is good but not enough table and seats
Stayed in January 2024
Reviewed: January 1, 2024
Jamal
BruneiIf they could make the breakfast meal more warmer
The breakfast food is a bit cold but so far it’s okay
Stayed in December 2023
Reviewed: December 31, 2023
Hj
BruneiBreakfast the meal is not delicious
Stayed in December 2023
Reviewed: December 27, 2023
Siti
Bruneifar
bed
Stayed in November 2023
Reviewed: December 25, 2023
Ming
BruneiLighting at the staircase not working and not enough lighting for some rooms
Breakfast was ok. Its just we have to walk from apartment to the restaurant
Stayed in December 2023
Reviewed: December 24, 2023
Edna
BruneiThe wifi signal is weak on the upper floor of the family bungalow.
Availability of washing machine and dryer made the stay more comfortable.
Stayed in December 2023
Reviewed: November 30, 2023
Keasberry
BruneiFurniture and gym Equiptment have aged and are not well maintained. Breakfast was average
Great location, comfy bed and friendly staff
Stayed in November 2023
Reviewed: October 23, 2023
Nisa
BruneiWish the air conditioners were functioning well. And the lock would get fixed. The only downside is that, my parents mentioned that they could feel that someone would easily "unlock" the door.
Stayed in October 2023
Reviewed: October 9, 2023
Ian
FranceThe hotel is getting tired with several minor issues in the bedroom, one of the window catches was damaged and could not be securely fastened, the towel rail in the bathroom fell off the wall at one end and even the door panel was loose. Oddly the bedside lamps had the wrong plugs for the sockets? However our main issue was the lack of a room safe, which both booking.com and the hotel’s own leaflet state is fitted! We had noted that most of the negative comments were about breakfast, which puzzled us until the last day when arriving 90 minutes before breakfast finished found that there was no milk available. When we asked for this we were told that there was none, fortunately the receptionist had the good sense to instruct the restaurant staff to go down three floors and buy some in the supermarket! Unfortunately the coffee was also cool as the heater internet the urne was not lit!
The room and bed were both large and comfortable and with the hotel located in a small shopping mall with several restaurants it is very convenient for dinning.
Stayed in October 2023
Reviewed: October 7, 2023
Linda
BruneiGood
Stayed in September 2023
Reviewed: September 28, 2023
Syed
MalaysiaPoor housekeeping
Room size, comfortable bed, in a shopping centre
Stayed in September 2023
Reviewed: September 25, 2023
Norulz
BruneiNot at the moment
Stayed in September 2023
Reviewed: September 1, 2023
Jannah
BruneiWe had a problem with the air conditioning in our room, and the toilet was not fully cleaned when we first entered, but this problem was resolved when we were given another room to stay.
Prompt action from staff when we were having problems in our room.
Stayed in August 2023
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