Bed linen clean but could be better ironing. AC is working but it's directed to the bed and it was so unpleasant. They should provide separate soap, shampoo and body wash.

If you are aware that is 3* hotel you'll be happy what you get for your money. Hotel provide transport from and to airport for B$20 each ride. Staff is realy helpfull, specialy Mr Sahfuan. On our arrival he hellped us to get sim card and give us some tips about shops around hotel. He organise tour around Bandar Seri Begawan after we were so happy. Around hotel there are plenty of shops and restaurants. There's no much taxis in the city but we use hotel transport service ( almost same price as taxi). Hotel is clean, room was so spacious. Restaurant clean and there is local variaty of food. We had great stay in Al Afiah Hotel.

Stayed in May 2024

None

The check in process is a breeze, no queue and the receptionist is very accommodating. My booking comes with a breakfast and I would say there are variety of food choices and the staff keep refill it once the food finished.

Stayed in May 2024

Better than I thought :) The room was very comfortable and clean. Late check-out was possible. The breakfast was ok. The service was extreme friendly, professional and helpful.

Stayed in May 2024

Very decent hotel with big, clean rooms, comfortable beds and helpful and friendly staff. Breakfast is served in the upstairs cafeteria which locals also frequent. Many local dishes available. The hotel is located about a 30-minute walk away from the city centre and a 10-minute drive away from the airport. There is a grocery store next door and plenty of restaurants in the neighbourhood.

Stayed in February 2024

Helpful staff. Lovely big suite. Good breakfast. Lots of local eateries in walking distance. Easy river shuttle to town. Late check out.

Stayed in May 2024

The air-conditioner was directly pointed at the bed, so you get direct wind towards the head at night.

Friendly and helpful staff, fair prices for transport into city and airport, everything great!

Stayed in March 2024

excellent all round

Stayed in May 2024

The breakfast was excellent, with different choices of hot foods daily. Great local kueh and banana fritters. Friendly staff. Quiet at night. Lots of eating places and shops nearby

Stayed in May 2024

The hotel was very clean and the staff were helpful and friendly. I had a flight stop over so they allowed me to check in early and have the room for the day. I got the airport shuttle both ways and that was really good. I used the mini gym and and it was nice and clean with new equipment (it’s open 24/7). I wish I could have stayed longer, the surrounding area looked nice with good food places.

Stayed in May 2024

None

Clean room and professional staff

Stayed in May 2024

Water pressure in the shower wasn’t great .

Staff were friendly and helpful. Good location near many restaurants and a full gym (Boss Gym) nearby. Everything was very clean and quiet:

Stayed in May 2024

A lovely quirky hotel which had everything I needed and more. Huge room, dead quiet and in the best location. $5 to the city and $5 to Gadong. Hundreds of restaurants and everything you need close by.

Stayed in May 2024

Nothing

Very clean, near supermarket and staffs very helpful and friendly

Stayed in May 2024

Comfy and good. Cleen.

Stayed in April 2024

The rollaway bed is not stable, not comfortable to sleep.

The staff are ready to help guests. The transportation service is quite convenient.

Stayed in April 2024

Nothing significant. The key cards keep losing memory and have to be reprogrammed regularly.

Spacious, clean, and well equipped . Breakfast is good. The location is central in the busy kiulap area. Staff are helpful.

Stayed in April 2024

The breakfast was limited and mostly cold.

The location was really good, easy access to restaurants and transport. The rooms were large, the water in the shower great, aircon worked so well and the staff were so attentive and helpful all the time. As we visited in Ramadan it was a difficult time to go places but they helped with the timing etc. Excellent.

Stayed in March 2024

discovered it was a bit of a challenge to get around Brunei without a car, so needed to take a taxi to get to most places of interest

every just worked in the room, aircon was strong and could be pointed away from our faces at night, breakfast buffet was tasty, and had a good variety each day, there are some shops and restaurants nearby

Stayed in March 2024

Could have been cleaner. The floors were not vacuumed, stains on towels.

Good location with their own jetty. Nice breakfast. Large room.

Stayed in March 2024

There's a 24-hr reception and the airport shuttle is really nice. We arrived at the airport around 1am, but the hotel arranged the airport car for us very nicely. The room is great for family. And the location is also very nice, just 10min from the airport. There are many restaurants and supermarket around the place.

Stayed in March 2024

Nothing

The room was really spacious. The staff were really friendly, especially the front desk. Breakfast was good.

Stayed in March 2024

Nothing

I have a long transit on my way to Seoul. I have decided to take a short stay and visit Bandar Seri Bengawan. It is a lovely hotel located at the heart of the city. It is near the Airport and ideal for short stays or transit passengers taking Royal Brunei. It's a great stopover hotel where you can see the city and be near restaurants and eatery outlets. Great customer service and excellent cleanliness.

Stayed in February 2024

Nothing

The hotel is clean, located near the airport in the city's heart, and has good customer service. It is a good hotel with a good location in the city. It is near to restaurants and eateries as well.

Stayed in March 2024

Nothing

Location

Stayed in February 2024