Great, helpful and friendly staff. Spacious room! Nice sea view. Good breakfast!. Beach access and great facilities. 15th floor lounge very pleasant! .

Stayed in May 2024

You have to wait approx 20 mins for hot water... bad drain smell in the bathroom, bad "moldy" smell in the living room, all the finishings - tiles and grouting is a bit of a joke😅

Location and the beach, reception allowed me to check out later than scheduled

Stayed in May 2024

Rooms are not clean

Stayed in May 2024

Room service ask too many questions, we ask for tea cups and they ask us what happen to pervious ones , we told them it's dirty and you should take it but roo. Service argue too much to give 4 empty cups . And in the end they did t give , we complain on the counter but seems to be they don't care .. other then that all good to go .

Location and breakfast

Stayed in May 2024

The property is starting to show it’s age. Some things do look dated. TV in my bedroom didn’t connect to anything and there was a “hifi” from the 90s still there but not working. Minor issues really.

The staff we extremely helpful and friendly. The gym was pretty decent with a full selection of cardio machines, free weights and the Technogym equipment. Room service was quick, the food was nice and portion size large. I wax upgraded to a huge two bedroom suite as my son joined me after my second day.

Stayed in May 2024

Everything

Very spacious

Stayed in May 2024

Sound proof wasn’t good either from surrounding & upstairs apartment noise. Decoration was abit outdated & kitchen stuff were less than expected number of guests

Location was superb, car parking was nice, private beach is great

Stayed in May 2024

Every things

Stayed in May 2024

None

"I had a pleasant stay at this hotel. The location was excellent, and the staff was very hospitable. The cleanliness of the hotel was impressive, although some of the furniture looked a bit dated. However, the WiFi was excellent, which was a big plus for me. Overall, I had a comfortable and enjoyable experience.",

Stayed in April 2024

Minor details to like tile missing and some grout was gone in tiling

Hotel was on the beach, and peaceful

Stayed in April 2024

Good

Stayed in April 2024

reception could have informed us that the beach facilities were operated by another entity so could not charge to room

Stayed in February 2024

The beach access . I was informed by a security lady at the beach not to use the front and middle row seats only the few seats right at the back as the back only reserved for elite hotel residents. If I knew it I was never going to use the beach .

Location

Stayed in April 2024

I didn't like the room furniture it was very old and needed to be refurnished also when I requested extra towels for my children they said that they gave only two for each room i had to argue to get more and sometimes they ignored my request. there is a very important issue I would like to raise AZULL there staff are very unrespectful, especially the security Moroccan gay that allows asking families with their children and ladies with Islamic swimming suit to go out of the beachfront and stay at the pool

the location was very good and the staff as well regarding my room it was terrible but after I spoke to the manager he was so helpful and changed it the next day with a better one

Stayed in April 2024

Not enough space for residents in 5he Beach

Location

Stayed in April 2024

We booked a suite which should have had robes, but it didn't and we asked multiple times for these but never received them.

The friendliness of the staff and the food was great.

Stayed in April 2024

Ramadan was hard with restrictions everywhere in the city.

Good breakfast, food, pool and location.

Stayed in March 2024

Ramadan was hard with restrictions everywhere in the city.

Good breakfast, food, pool and location.

Stayed in March 2024

Rooms are outdated. Poor cleaning services.

Spacious rooms, nice health club.

Stayed in April 2024

You can’t get your food order to your room . You have to go down to pick it up yourself. A bit uncomfortable.

Beach, music, nice amenities and good location

Stayed in February 2024

Poor or no hot water. Noisy microwave

Views spectacular no matter which side of hotel u stay

Stayed in March 2024

The staff were amazing. Amit, Sangeetha from Housekeeping were outstanding, they knows what is hospitality. Hitesh from health club also a great asset, he has vast experience in his field. Property needs some renovation to uplift there facilities. Building exterior glass as well need cleaning quarterly basis to enhance the view from the room

Stayed in March 2024

The beach area was out of action sadly

Had a room with a large balcony and amazing views. Used the pool which was freezing cold but refreshing . The staff were attentive and very polite

Stayed in March 2024

very spacious rooms

the location is excellent

Stayed in January 2024