Main Gulshan Avenue, Gulshan Avenue, Dhaka, Gulshan, 1212 Dhaka, Bangladesh
#29 of 120 hotels in Dhaka
Guests' ChoiceBased on 75 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
8.2
Facilities
8.1
Staff
8.2
Value for money
6.8
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Showing 1 – 25
Reviewed: 11 April 2024
Prashant
Indiatoo costly , extra charges incurred
Stayed in March 2024
Reviewed: 24 February 2024
Fong
SingaporeAbit old
Location was good.Close to a lot of good food and Chinese cuisine. And just opposite DNCC Super Market for the pearls shopping. Swimming pool was alright , no piercing sun though in the afternoon. Good security and especially the tall handsome hotel staff Kamrul who was very helpful to us when we have problems communications with the rickshaw riders just opposite the hotel. He made sure we are back safe and sound as well. Felt very safe within the area
Stayed in February 2024
Reviewed: 9 September 2023
Saurav
IndiaVery clean , efficient staff
Stayed in September 2023
Reviewed: 26 July 2023
Mohamin
BangladeshSome minor mistakes
Pool and the bar
Stayed in July 2023
Reviewed: 2 June 2023
Jorn
PhilippinesA bit run down facilities and rooms. Checkout was a bit a debate because they wanted to charge more than agreed in my booking, claiming a new tax... Had to escalate to GM to get it resolved. It was not a big difference, but my booking price was supposed to be the final price I have to pay and they initially didn't want to honor that commitment.
It was a reasonably good business hotel. Ok breakfast.
Stayed in March 2023
Reviewed: 29 April 2023
Robert
Indiabooking.com advertised price vs real costs
location
Stayed in April 2023
Reviewed: 7 April 2023
Albertoco
QatarNothing in particular. The only complain is about the fact that the guy at the check-in desk couldn't find one of my collegue reservation (again made via booking) and he wasn't very cooperative. Perhaps he wasn't simply in a good mood, but I woulnd not expect such behaviour in an hotel like this one.
Very large and well furnished room. Broad choice for breakfast and i liked everything I've eaten. High security standard. I had to change my travelling plans after the cancellation deadline and the hotel management kindly accepted to change the reservation without chargin me the penalty. I really appreciated the effort. I will surely return to Westin nest time i fly to Dhaka.
Stayed in April 2023
Reviewed: 25 March 2023
Terence
AustraliaA bit dated and overpriced
Wonderful staff. Great bed
Stayed in March 2023
Reviewed: 8 February 2023
Utami
IndonesiaMy room is exactly next to the elevator. Very noisy at night. I can hear elevator up and down all night
Fancy bathroom, good breakfast
Stayed in February 2023
Reviewed: 29 May 2022
Melanie
BangladeshLots of unexpected events happened to us (1) Door room not locked automatically after closing (2) Change to a new room where TV was not ok but OK, we ordered for a chocolate cake as Mothers day but received cheese cake instead and this was supposed to be a surprise for me by my husband but they told it to me which was no more a surprise 😵
Worth the money Great food Pleasant staff, the intern Hemal from the conciergerie, the cook from the buffet restaurant, the staffs all are most pleasant but some lack of understanding sometimes in terms of english
Stayed in May 2022
Reviewed: 27 February 2022
Murad
United Arab Emiratesthe reception was in 1st floor bit inconvenient
Good hotel
Stayed in February 2022
Reviewed: 2 January 2022
Sahibzada
United Arab EmiratesOverall, there’s nothing bad about this property. However, one aspect needs to be flagged. The club floor, which is supposedly an upgrade from regular floors, is not a quiet place. There is a restaurant right above it, and a lounge on the floor beneath. The rooms are very very comfortable, but if someone’s planning to hit the sack before 10:30pm-ish, then good luck with it! The constant noise from the restaurant upstairs (the footsteps, the dragging of the chairs & tables, the dropped cutlery item, the music, etc.) are all quite loud and noticeable, and will bother you. They don’t mention it at check-in time, and may actually portray it as an upgrade (even though I paid for the club package). I had another issue. My room was the first one next to the elevators, one of which had some malfunction and was causing much noise and vibration to the extent that it was disturbing. the hotel staff knew about the problem and were quick to fix it. They even gave me keys to another room (on 14th floor) and told me to retain both rooms, and to use the second one for sleeping. That was very thoughtful and I truly appreciate it
Established outlet. Reasonably good location.
Stayed in December 2021
Reviewed: 2 January 2022
Rod
Philippinesstaff - needs training, esp with covid 19 safety measures
location
Stayed in January 2022
Reviewed: 28 April 2024
Mohammad
BangladeshSurprisingly Many staff didn’t speak rudimentary English We were served HONEY when we ordered Heineken; Gin n Tonic had no Gin but the service otherwise was good. At Prego we were shown extreme understanding & our request was met with. The room rate was far too high
Location
Stayed in April 2024
Reviewed: 31 March 2024
Iris
GreeceThere is a hidden charge. The price apparently changes according to the exchange rate. They said it is "the charge, plus, plus (++)", so beware. They also require a £200 deposit, just so you know.
The staff was nice and helpful - especially Himel and Limon from Concierge. It is safe, since they have a lot of security.
Stayed in February 2024
Reviewed: 28 February 2024
Bertrand
FranceI wrongly booked 1 night. I asked to Westin to kindly cancel booking. They first trying to gain time by pingpong during hours with Booking.com, manager and their reservation team, for finally rejecting my request. This poor and short term minded attitude is not on the level a hotel of this caliber. Conclusion: I'll never put a foot anymore in Westin Dhaka, as well as all other Westin places. Not sure I am the biggest loser in this sad story. What a pity!
Politeness and service oriented of grooms (inside and outside). Big tribute to them, Quality of food and variety Overall comfort
Stayed in February 2024
Reviewed: 4 October 2023
M
United KingdomBed
Convenient
Stayed in October 2023
Reviewed: 4 July 2023
Md
BangladeshCommunication
Location
Stayed in July 2023
Reviewed: 27 June 2023
Destombe
Hong KongManagers not helpful Mediocre quality at the top floor restaurant, overcharging Outrageous price for wine
Good breakfast Fantastic pillows Welcoming ground staff
Stayed in June 2023
Reviewed: 12 June 2023
Kala
IndiaIndian food in menu
It was too good,and location excellent
Stayed in June 2023
Reviewed: 2 March 2023
Jerome
Sri LankaBreakfast was excellent
Stayed in January 2023
Reviewed: 10 January 2023
Hamdan
QatarN/A
Everything and If you’re planning to stay in westin I would recommend to look for Nur, he’s very helpful and kindful guy!!
Stayed in January 2023
Reviewed: 20 September 2022
Mirza
BangladeshDidn’t get my double bed in the room as promised. There was a door between my room and the room beside mine. It was extremely noisy.
Stayed in September 2022
Reviewed: 28 August 2022
Raju
Malaysialunch & Dinner less item
All kind of service
Stayed in August 2022
Showing 1 – 25
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