Paynes Bay, BB24009 Saint James, Barbados
#35 of 61 hotels in Saint James
Guests' ChoiceBased on 37 hotel reviews
7.8Cleanliness
8.4
Comfort
8.6
Location
9.4
Facilities
7.6
Staff
8.7
Value for money
7.4
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Showing 1 – 25
Reviewed: 17 April 2023
Brian
United KingdomNo lift and not able to have a ground floor room.
The size, no children and the friendly atmosphere.
Stayed in March 2023
Reviewed: 29 March 2023
Peter
United Kingdomlack of seating area
great location,staff and food excellent however it was tight for bar and eating area due to design of building
Stayed in March 2023
Reviewed: 17 March 2023
Peter
United Kingdomtight space for bar lounge
location
Stayed in March 2023
Reviewed: 14 March 2023
Brendon
United KingdomThe television in the suite lounge did not work and despite a couple of requests it did not get fixed Not enough sun beds for all guests and we were very unhappy that guests had to get up early to put towels on beds to secure them eventually we had to do the same My wife had a fall as she tripped over a small lip on a ramp to the bar deck maybe this should be painted
Great breakfast incredible staff lunch and dinner good We received an upgrade to a deluxe suite which was exceptional The quality and availability of drinks was first class
Stayed in March 2023
Reviewed: 12 March 2023
Janice
United KingdomHotel excellent, though dining room service slow at times. Limited choices on menu . Was expensive, but did not spoil experience.
Staff excellent,friendly and helpful. Location.
Stayed in March 2023
Reviewed: 21 February 2023
Denise
United KingdomThe pool was a bit dirty sometimes (sand etc) but this was not too much of an issue
Quality of food was really good. Alcoholic drinks were known brand names and cocktails were well made and of good quality. Service and staff was very good. Beach and location was excellent. Room was lovely and overlooked the beach
Stayed in February 2023
Reviewed: 5 February 2023
Chris
United KingdomThe property is looking tired and needs some TLC. examples include salt and pepper pots that are rusty and very old, “Exit” signs hanging off the wall, grubby walls that need a coat of paint, non-slip stair strips loose and torn, flaking paint around the edge of the pool, uneven of crumbling pathing slabs. Unfortunately the reality did not match the pictures which seem to have been taken a few years ago. The walkway to the neighbouring hotels, in order to use the shared facilities, is in a poor state of repair and dangerous to access on foot. I noted this was a Marriott hotel so I would have expected these issues to have been addressed with a little investment.
Good location, convenient for the beach and local to Holetown and the dive centre at Coral Reef resort. Excellent food and wonderful staff. It was good to have limited free use of water sports facilities at the neighbouring hotel, but see note below about dangerous/difficult walkway access.
Stayed in February 2023
Reviewed: 8 April 2022
Carolynn
United Kingdomprice
small hotel, close to beach
Stayed in March 2022
Reviewed: 22 February 2022
Linda
United Kingdomall inclusive
location is excellent
Stayed in February 2022
Reviewed: 9 January 2022
Ronald
United KingdomGym was quite basic and the swimming pool is relatively small.
Great location on the west coast, with sun-loungers on the beach, and easy walking access south and north along the stunning west coast beaches. Water taxi service between partner hotels in the Elegant Hotels Group along the west coast offers great views along the west coast. Friendly and relaxed hotel staff.
Stayed in December 2021
Reviewed: 7 January 2022
Martha
CanadaWait staff seemed a bit disorganized and delivery was slow.
Breakfast was good. Could have had more variety in the fruit.
Stayed in January 2022
Reviewed: 29 December 2021
Polina
United StatesGood hotel, friendly and caring staff, nice beach, tasty food, no kids - peace and quiet!
Stayed in December 2021
Reviewed: 12 December 2021
Fahy
IrelandHaving to leave 😢
friendly staff & excellent location
Stayed in December 2021
Reviewed: 22 November 2021
Tonia
United KingdomSmall things if you look hard enough you will find faults, a small niggle is the menus can be repetitive especially for lunch( although good standard of food)
we liked it was a small hotel, the consistency of the excellent food was superb. The staff are very attentive and got to know you by name, and do try and make your stay as perfect as possible. I hope the hotel does not change
Stayed in November 2021
Reviewed: 21 November 2021
Helen
United Kingdomwhen I booked this wasn’t an all inclusive hotel….I wouldn’t have booked otherwise. the public areas of the hotel are too small for all the guests to be around all day.
the staff are very friendly and super helpful. this hotel is in a great location.
Stayed in November 2021
Reviewed: 29 October 2021
Carl
United KingdomThe hotel room was not ready at the stated check in time and we were asked to wait - no problem. However, the member of staff that informed us of that then left for the day and we were left waiting. After two hours I enquired as to what was going on only to be told the plunge pool was not going to be ready that day!! I had only booked ONE night for my girlfriend's 50th Birthday, I had planned and booked one of the two rooms with a plunge pool over nine months in advance and it wasn't going to be ready for sunset on my girlfriend's 50th Birthday!!! communication and subsequent service specific to this problem was really poor, partial attempts were made to provide an extended check out the following day but the day and moment had been ruined.
The hotel is very pleasant, nice and small, without kids so very relaxing and romantic. Located right on the beach with water activities next door at a sister hotel. Staff in general were very friendly, food was excellent and overall a lovely place to stay.
Stayed in August 2021
Reviewed: 19 October 2021
John
United KingdomThe Ocean view room was exceptional yards away from the Ocean and very comfortable and clean We liked the fully inclusive, however the vegetarian choice didn't suit my wife but the staff were accommodating in that they made her somethhing to suit her which was commendable
Very few loungers around the pool and people kept putting towels on them in advance of Using fhem there were no loungers set up on the beach so you had to ask for them whereas one of the sister resorts had plenty of loungers set up all the time
Stayed in October 2021
Reviewed: 13 December 2022
Alistair
United KingdomStaff very disorganised, inexperienced, surly at times. Frequent wrong or incomplete meal orders. Tables in restaurant often missing items of cutlery, crockery or napkins. Slow to be cleared from previous diners. Limited outside seating. Expected items broken or missing from bedrooms. Sun beds worn and grubby, ‘booked’ from 6am so sometimes none available. Extreme noise from machinery adjacent to property. No beach when tide was high. Lack of information about daily events.
small, adult only, well kept trees and plants, on nice beach, beautiful views
Stayed in December 2022
Reviewed: 16 November 2022
Clare
United Kingdomservice can sometimes be a little bit slow at the bar. There's only one bar here because hotels so small and sometimes if bar was busy we waited a long time. This is not a major issue at all but is something we noticed.
Fantastic small hotel. We love how quiet and relaxed it is.
Stayed in October 2022
Reviewed: 1 August 2022
Julie
United StatesThe property was beautiful and clean .love the water sports.
Stayed in July 2022
Reviewed: 4 May 2022
Paul
United KingdomThe hotel, the restaurant the rooms the staff are all very tired. its dirty and due a refurb, thank god we only booked one night so we could move to a better hotel.
The beach
Stayed in April 2022
Reviewed: 8 February 2022
Jan
United KingdomIt did seem very expensive. The showers were low pressure and ran out of water. There were no sockets or charge points near the bed.
Location was good, nice garden and pool. Staff were friendly and we were able to access early and have a room to change in on the last day. The food was good and it felt small and intimate.
Stayed in February 2022
Reviewed: 20 December 2021
Stotty
Isle of Manservice
breakfast was good and kitchen chefs great but waiter service appalling - need training !
Stayed in December 2021
Reviewed: 5 December 2021
Simon
United Kingdomnothing
The staff were brilliant and the food delicious. the location is great with a lovely beach.
Stayed in December 2021
Showing 1 – 25
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