Palm Avenue, Sunset Crest, Holetown, 00000 Saint James, Barbados
#39 of 61 hotels in Saint James
Guests' ChoiceBased on 313 hotel reviews
7.6Cleanliness
8.3
Comfort
8.4
Location
8.2
Facilities
7.7
Staff
8.7
Value for money
7.7
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Megan
United KingdomOne of the ladies on reception had a terrible attitude (not Cheryl! But don't know the other ladies name). A few issues with the room - it is in need of a good revamp - my front door didn't lock properly and with a little tug you could just pull it open even when 'locked' , also had a big gap under the door so had a cockroach come in (had to stick a rolled towel in the gap to stop this). Shower kept getting blocked so it overflowed into the room on one occasion.
The location was really good quiet and felt safe. The majority of staff were lovely and couldn't do enough for you!
Stayed in May 2024
Reviewed: 3 May 2024
Lavaughn
Trinidad and TobagoI had no complaints
I like the location, the friendly atmosphere and especially the staff
Stayed in May 2024
Reviewed: 29 March 2024
P
United Kingdom-A large UK school group on pre-Easter cricket tour noisily dominated the pool in the afternoon,preventing guests from normal usage. No warning. -Restaurant menu (Indian) too limited for regular dining. Often empty. - Needs smart tv. No UK channels despite majority of guests being from UK.
Accommodation good and quiet. Easy parking. Location & nearby beach club excellent. Beach & centre an easy walk though dark at night. Very helpful& pleasant staff. (Avoided this mini-resort on past visits as it looks rundown outside and the units look prison-like behind bars. Nearby row of semi-derelict homes are unpleasant especially at night. But turned out great for us and will return and recommend.
Stayed in March 2024
Reviewed: 24 March 2024
Liam
United KingdomI would have loved a second frying pan. Seriously, I can’t fault the property. The apartments were fantastic!
The location was great. The staff were very friendly and helpful, the service they provided was excellent.
Stayed in March 2024
Reviewed: 23 March 2024
Adriana
SlovakiaQuiet area, nice pool area, big room, new bathroom, kind and helpful staff
Stayed in March 2024
Reviewed: 12 March 2024
Stephanie
United KingdomDoesn’t serve anything from the kitchen on a Monday.
Superb property if you are on a budget.
Stayed in March 2024
Reviewed: 10 March 2024
Lynne
United KingdomVery disappointing and expensive ‘fish fry’ night meal.
Large comfortable cottage. Clean and very quiet.
Stayed in March 2024
Reviewed: 7 March 2024
Mark
United KingdomMore sun beds around the pool. Was told we could have a late check out which was subsequently denied having been given
Lovely pool and restaurant
Stayed in March 2024
Reviewed: 6 March 2024
Gary
JerseyThere wasn't anything we didn't like, but the balcony patio area in the bungalows could do with a fresh coat of paint and maybe the outside of the bungalows too. The pool area needs to be re-tiled and painted and the bar could do with a 'freshen up', as well as the gym area. The grass was cut, but again the central feature needed to be painted and weeds removed. The drop down blinds around the restaurant needed to be cleaned. There wasn't anything bad, but it could be made to look so much nicer quite easily,
The entrance lobby and restaurant area were very clean and the bungalow accommodation was good, with everything you needed. Possibly the fridge was a bit tired but the bungalow was very fresh and spacious. The staff were very helpful and friendly at all times in all areas. The complex was peaceful and relaxed which is just what we wanted.
Stayed in March 2024
Reviewed: 1 March 2024
Paige
United Kingdomspacious suites good location
Stayed in February 2024
Reviewed: 29 February 2024
Patrick
United KingdomRestaurant service was rather slow sometimes.
Friendly helpful staff. Excellent restaurant.
Stayed in February 2024
Reviewed: 26 February 2024
David
United KingdomSome staff were not altogether accommodating. Site could do with more shade facilities ie umbrellas. Check in and check out should be looked at to provide more efficiency and clarity to customers.
Good location. Clean apartment. Facilities for a 3 star were good.
Stayed in February 2024
Reviewed: 24 February 2024
Keith
United KingdomNot enough chairs and loungers around the pool. Usual “reserving” with towels. Slightly bossy tone of notices with charges for all misdeeds and omissions.
Relaxed atmosphere, spacious layout. Great shower, nice bedding, birds and monkeys to be seen. No traffic near by. The Asian food in the restaurant was good.
Stayed in February 2024
Reviewed: 21 February 2024
Łukasz
PolandStaff seems to be not happy working there. In general they dod their job but sometimes commented the requests. Restaurant average level of quality
Stayed in February 2024
Reviewed: 15 February 2024
Anne
United KingdomMore variety in the restaurant
This is a homely quiet hotel with lovely grounds and pool cottages around the grounds are very spacious, comfortable and clean with a good kitchen dining area The on site restaurant is Indian and I would like to see more western/ Bajan food served Breakfasts were good The hotel is not on the beach but is only a 15 minute walk to a lovely beach. They also have a daily shuttle Also 15 minute walk to very good supermarket and shopping area. Some good restaurants nearby The staff were helpful and friendly Ideal for couples and families Not a swish large resort but small and homely We would definitely go back
Stayed in February 2024
Reviewed: 8 February 2024
Dwayne
GrenadaMy trip wasn't long enough
I had a very good stay and will return again. It is well put together with an amazing restaurant and pool. The food was very well prepared, and we enjoyed the Indian dish. Was not expecting that at all. Got my favorite Indian food. Was lovely seeing the manager/owner being part of the staff team and interacting with the guests. The rooms were well put together and we were able to make hot tea and cook as well. Lovely
Stayed in February 2024
Reviewed: 26 January 2024
Peter
United KingdomSmall details - could have been more helpful with tours information, never had a frying pan although we asked
An ideal place to stay if you are happy with self catering. Good size pool, plenty of sunbeds, chalets recently refurbished to a high standard, plenty of cupboard space
Stayed in January 2024
Reviewed: 19 January 2024
Dawn
United KingdomThere’s a few things that let it down unfortunately, we had no hot water for 3 days and in the end they had to switch from solar to electric. I get the impression they are trying to cut back to save money. The hand soap has been watered down so much it was thin and watery which isn’t good hygiene, and the hygiene dispenser in reception was empty too. The alcohol in the drinks is the same. I ordered cocktails at 20 dollars each and couldn’t taste a trace of any alcohol. We ended up getting a bottle of rum and adding it to the fruit punch they sell about 2 dollars. It wasn’t the cost for us, I hated doing it but they water everything down. We had a meal in the restaurant there, it was nice but 5 pieces of chicken in a curry isn't enough, more liquid and no meat. We have just booked to go to Barbados again and would have stayed here again but found somewhere half the cost and closer to the beach in this area. I would have just booked here and not looked further but these things did spoil it for us. I would have rated 10 out of 10 but unfortunately this let the resort down. Staff are lovely, accommodation great just the other stuff that let it down
The room was exceptionally clean in fact the whole area was very clean. The unit was large and had everything needed. Plenty of parking was a bonus. Pool area was nice Great location, right in the middle of everything If you see a skinny cat, please feed him.. we named him tiddles
Stayed in January 2024
Reviewed: 15 January 2024
Sylvia
Netherlandsvery nice and helpful staff, clean rooms
Stayed in December 2023
Reviewed: 11 January 2024
Olivia
United KingdomIt didn't seem like many people were working there, always one or two staff members run off their feet trying to do everything. It wasn't a problem for me though, they were still great!
The staff, the size of the apartment and the beautiful pool!
Stayed in December 2023
Reviewed: 1 January 2024
Neil
United Kingdom15-20 minute walk into town, however, this walk is through quiet residential streets.
A quiet and simple property with rooms clustered around the pool (we stayed in a poolside room). Would recommend.
Stayed in November 2023
Reviewed: 30 December 2023
Louise
United KingdomNot much. Location is what you pay for and don’t mind short walk
Space and quiet. Restaurant superb
Stayed in December 2023
Reviewed: 30 December 2023
Rohan
United KingdomThe rooms are a bit dated and kitchen equipment very basic but manageable
The pool area, location and service were excellent
Stayed in December 2023
Reviewed: 26 December 2023
Thomas
United KingdomLocation is good, with a 5 minute walk to highway 1 and another minute to the beach. Asian resturant at the resort is really good too.
Stayed in December 2023
Weingarten, Germany
Beirut, Lebanon
Murfatlar, Romania
Prachatice, Czech Republic
Trogir, Croatia
Carmelo, Uruguay
Salerno, Italy
Rīga, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content