Nothing

The place is so close to bazaar. Staff was polite and helpful. Common areas are well designed and our room was comfortable. If I stay in Sarajevo, I'll prefer this place again.

Stayed in May 2024

I loved the traditional decor and location . Friendly, helpful staff and pleasant breakfast . Very relaxed atmosphere.

Stayed in May 2024

staff were very good

Stayed in March 2024

sve super bez primedbi

Sve je bilo super. Osoblje sjajno posebno Medina. Lokacija perfektna

Stayed in May 2024

Very kind and nice reception on arrival. Feels like a home away from home. Very helpful owners. Very central and convenient location.

Stayed in April 2024

Nothing - all was pretty good

Perfect location, beautiful interior, very friendly staff

Stayed in April 2024

Room service during stay,

The welcome from Mel. Very good advice on local Bosnian restaurants and a tour company. The location was great just tucked away from Bascarsija.

Stayed in April 2024

What a gem! Location could not be better. Meliha in particular showed great customer service, but all staff were friendly and efficient. Good bed, lots of hot water and good pressure. Breakfast was plentiful.

Stayed in April 2024

clean, reliable, very close to the center

Stayed in April 2024

Amazing location, central, traditional style of the interiors, great customer service. Responsive and welcoming. Very clean and with cute view on the city. I also enjoyed the breakfast.

Stayed in April 2024

Great little place to stay. Nice location close to old town and Mellie on reception was a great hostess. Breakfast was good and enjoyed my stay.

Stayed in March 2024

I can strongly recommend the hotel. Service above the expectations, e.g., help with luggage, pre-warmed room, on-demand fresh tasty breakfast, help with mobile SIM card, help with currency exchange, free city map. Exceptional location and hotel staff. Great price. Waiting for visiting this hotel one more time!

Stayed in March 2024

Central, comfortable room, warm and extremely friendly and helpful staff. Good breakfast.

Stayed in March 2024

I have to admit that everything during my stay at this hotel was just perfect. From the breakfast, the smiles of the staff and the conversations about the historical heritage and social differences between my country and Bosnia, to the perfect location of the hotel! I would highly recommend Pansion Stari grad for a leisure or business trip! The grocery shop is just a few steps away from the pension and is located in the historical centre of the city. The tram stop is also only 50 metres from the Pansion. I borrowed a travel guide in English, which you can find in the lobby.

Stayed in March 2024

Great location, friendly and helpful team, excellent value.

Stayed in February 2024

No bad things that bothered me! I stayed at a cold time and the bathroom wasn't well designed for winter, but I cant imagine a problem at another time of year :)

Hotel was easy to find - I'd been a bit worried trying to see it on Streetview. There is a car park in this location and the entrance is through the car park. Reception staff were amazingly helpful and friendly. Lots of information should you need to book trips. There was a lounge area by reception and they were happy to prepare coffee if you wanted. The building is old and put together - for first floor you walk up some stairs through a conservatory, and back into the building again (if access is a concern for you). The room was a good size, warm (in winter), and had a nice view of the mountainside and cable car. It was quiet and didn't hear or see anyone else during my stay. I paid in cash for the room (I believe it states this in info anyway) so you will need to change some money or bring euros. The bathroom was well equipped and modern, and excellent water pressure, but the steam didn't leave the room quickly despite an extractor, so it was damp for the couple of days I stayed. It was also a cold bathroom, but this was good for me to store drinks and some food on the windowsill in there to keep cool. Wifi was fine the whole stay, and the TV was well equipped with both Bosnian and English language channels. Bed was comfortable - seemed to be two singles together but I travelled alone so no problem. The reception desk is not 24h so you would need to arrange access if your flight is exceptionally early or late. Amazingly close to the old square so plenty of food options, bakery, and supermarkets close by. Lots of bus connections at the bottom of the street, but personally found taxis easier for airport.

Stayed in December 2023

Could of done with a lamp/light near bed.just one main bright light in room

Very friendly staff, comfy bed and good location.

Stayed in December 2023

Nowt.

This is my favourite B&B in Sarajevo. The Staff are extremely friendly, the location is unbelievably central and the accommodation comfortable and good value for money.

Stayed in November 2023

It's not a very large hotel, so no grande facilities, but it's clean, cosy and the location is perfect, right in the old town.

I enjoyed my stay here. Wonderful staff, both the girl and young man at reception were super helpful and friendly. And good location too. Prior to this, my friend and I stayed at a 5 star hotel in the city centre, and this was our preferred location out of the two. I extended my stay.

Stayed in October 2023

There was no air con or fan.

The location was perfect if you want to be close to the old town.

Stayed in September 2023

Nothing, I do recommend the hotel to anyone. And it is superclean.

Everything, stayed there 5 nights, would be happy to return. It's superclean, generally quiet, the host made a great discount for me, helped with organizing my trip in the Balkans. A really good hotel, nothing to complain about.

Stayed in September 2023

Neither daily toilet papers nor cleaning service…

Central, perfect location and atmosphere, every museum and attraction are in walking distance, clean enough, sincere staff…

Stayed in September 2023

Small shower but not an issue

Friendly staff Comfy bed Good location

Stayed in September 2023

I loved it. It was just across the street from Bascarsia, the old city. Perfect location. Clean, comfortable... Lady at the reception (I am so sorry I did not get her name) was very friendly and polite. She helped me with finding out about bus timings to Konjic and back. I will definitely book again when next time in Sarajevo.

Stayed in September 2023