The staff is excellent, everything was super clean and neat, very close to the beach and the bars.

Stayed in May 2024

In order to give higher marks a few things are missing: - no shampoo provided - no cattle available - no ironing board - no one tells you about their separate beach access - no one tells you about their beautiful pool - no towels in beach/pool area provided

Staff was very friendl, nice view, fresh room

Stayed in May 2024

The view from the balcony was amazing and the room was very clean and comfortable.

Stayed in December 2023

The hotel is excellent in every sense. Warm welcome by the staff and exceptional hospitality is the main reason we would not change this place when visiting Neum. Hotel is very clean and cosy and it even smells very good. The whole ambient of the hotel, private beach and the pool on the roof are just few reasons I would strongly recommend this hotel.

Stayed in October 2023

Dinner was not very good and buffet was depleted by 3 travel groups.

Very nice hotel with excellent location and direct access to sea. Good breakfast and nice rooms. Convenient garage.

Stayed in September 2023

Personally, we were a bit tired of the parking arrangement in the basement, which was very tight and (some times) involved moving of other cars before one could shoehorn out one's own car. The restaurant serves good food, but no a la carte. Nice cold draft beer though....

Super-friendly staff that had relevant answers/solutions to all enquiries. The hotel is relatively small with modern décor and large nice rooms/balconies - with sea view from 2nd/3rd floor rooms. It is located on both sides of a coast parallel one-way street, with the restaurant situated only 15 steps above the waterline. And yes, up to fifty steps from the reception to beach make this a bit handycap unfriendly. There is no beach, one jumps into the water (or crawls down the small ladders) directly from the sun chairs (which are 4 euros apiece). On 4th floor of the main hotel building is a nice open pool and sunning area with magnificent views. All in all a very nice stay in Nova Hotel at half the price of similar Croatian hotels to the north and south of Neum. C

Stayed in September 2023

Many steps up and down to the restaurant and sea😀

Very nice place, friendly and helpful staff,exellent breakfast and clean rooms

Stayed in September 2023

No drinks or bar at the pool

Everything was perfect staff really nice,rooms are clean.Pool is very nice view from the pool is amazing.Breakfast was really good.

Stayed in August 2023

Some things could be included within the price of the booking, not additionally.

Really nice comfortable place, great location. Staff was open and friendly. The breakfast was really nice. Nice view both from room and terrace. Would come again!

Stayed in August 2023

Very nice and helpful staff. The hotel is in a relatively quite location with roof terrace pool and nice private beach.

Stayed in August 2023

In the photo The pool looks a bit different, but it was smartly photographed , in reality it was small and on the side, but the kids loved it. And in my humble opinion it was a little bit overpriced, compared to our other stays that were 30% cheaper.

The hotel is very nice, the room is cosy, we had breakfast there, it was diverse and tasty.The beach is without sand but it is well organized .

Stayed in July 2023

Tried to charge parking several times even though they told me before it was free

Nice clean rooms, good breakfast

Stayed in July 2023

Great hotel to stay in Neum. Exceptionally clean room and bathroom. Private beach, close to decent restaurants. Very friendly staff.

Stayed in July 2023

View was fantastic.

Stayed in June 2023

I chose a room with a sea view, but it turned out that the sea is very little visible, mostly you can see the building across the road.

very nice and clear room, good personal. location is good. Please note that: Paid Parking, paid sunbeds on the beach. if you want to take a towels for beach - you should give deposit money for it. when you will return towel- will get back money. Overall the hotel is good

Stayed in June 2023

Roof pool.

Stayed in June 2023

Pool on the roof, good location, nice staff, garage and has own beach at the see.

Stayed in May 2023

Odlican hotel, cist, osoblje preljubazno, dobra lokacija i brz internet 👌

Stayed in May 2023

Great staff, very accommodating, nice food and put themselves out to help make your stay better. Good location and views.

Stayed in May 2023

Excellent hotel. We stayed in low season, so enjoyed peace & quiet, also at the rooftop pool area (wonderful!). We got beautiful, comfortable room with an amazing view. The staff was very kind and accommodating, the lady at the reception was just lovely & she took great care of us. We were very happy we had chosen this hotel for our short stay in Neum, it was perfect!

Stayed in May 2023

I like everything: new and stylish interior, delicious breakfast, friendly and polite staff, comfortable bed, incredible views

Stayed in April 2023

Very nice hotel, great location, clean room, beautiful view - 👍🏻👍🏻👍🏻

Stayed in April 2023

Little cold because the heating sistem was turned off.

Clean and good

Stayed in March 2023

The hotel was great, the room was spacious, and the view from the room to the sea was great. The hotel has parking and a swimming pool on top.

Stayed in March 2023