Koševo 8, 71000 Sarajevo, Bosnia and Herzegovina
#2 of 119 hotels in Sarajevo
Guests' ChoiceBased on 471 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.4
Staff
9.8
Value for money
9.4
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Nicholas
United Kingdomeverything was perfect, fabulous room and breakfast,and little extras
Stayed in May 2024
Reviewed: 22 May 2024
Greta
AustraliaNothing
The most incredible hotel breakfast I've ever had. Very clean, comfortable, amazing decor and toiletries. Fantastic location.
Stayed in May 2024
Reviewed: 22 May 2024
Sajedeh
United KingdomRoom lighting is quite dark and could do with more powerful bulbs. However honestly everything else was so perfect that we wouldn't hesitate to book again.
I travel quite often for work and this was one of the best hotels I've stayed in. Breakfast was excellent, abundant choices and absolutely delicious. Staff were friendly, helpful and the location was convenient as it was only a 10 minute walk from the main strip in Sarajevo. I would absolutely love to stay here again.
Stayed in May 2024
Reviewed: 19 May 2024
Tim
SloveniaEverything was excellent.
The location was good, breakfast was excellent, staff were nice and the parking was good.
Stayed in April 2024
Reviewed: 18 May 2024
Veronique
United KingdomA perfect stay! The hotel is located in an excellent central location - quiet and perfect for walking around Sarajevo as a base. The facilities were wonderful, the staff went above and beyond and the room was huge, modern, spacious and welcoming.
Stayed in May 2024
Reviewed: 14 May 2024
Graham
United KingdomShower door seal did not stop water from leaking into bathroom- minor maintenance needed
Fantastic location and excellent breakfast options. Best in this extended Balkan trip Room was great too had great extra features such as wipes etc Nice big bathroom Very Friendly and helpful late night receptionist
Stayed in May 2024
Reviewed: 9 May 2024
Milena
Czech RepublicI have already told at the reception.
Location, polite staff, perfect breakfast. We will come back again.
Stayed in April 2024
Reviewed: 6 May 2024
Bella
PolandThe breakfast was superb, variety of food daily always fresh and delicious. Various types of coffee and teas. Nothing could have been better
Stayed in May 2024
Reviewed: 29 April 2024
Udo
GermanyEverything was fine here! :D Very big, nicely furnished and clean room, beautiful and big bathroom and very good bed and also good breakfast! Friendly staff, secure parking at the courtyard of the house and WiFi worked very well.
Stayed in April 2024
Reviewed: 23 April 2024
Tim
SloveniaGreat location, clean, staff were really nice, breakfast was excellent.
Stayed in April 2024
Reviewed: 14 April 2024
Luke
United KingdomN/A
The hotel was perfectly located 10 minutes walk from the city centre. Our room was lovely & comfortable and immaculately clean, as was the hotel generally. Breakfast was excellent too with a great choice available. We also loved the rooftop terrace, which was a lovely area to unwind after a full days sightseeing!
Stayed in April 2024
Reviewed: 6 April 2024
Bilge
TurkeyHelpfull staff, good breakfast, clean rooms, parking area, good location. Nice for families...
Stayed in April 2024
Reviewed: 6 April 2024
Lejla
Switzerlandthere is nothing we didn't like
Everything was just great - we got room upgrade, parking reservation and nice little touch was a personal welcoming note wishing us welcome back to this hotel in which we always stay when in Sarajevo. Breakfast is really good with many options and I particularly liked their tea selection and juice machine:)
Stayed in March 2024
Reviewed: 4 April 2024
Stefano
SpainNothing
Breakfast
Stayed in March 2024
Reviewed: 2 April 2024
Keong
MalaysiaAbsolutely Nothing.
The location was perfect. It was situated in a quiet street and Easy walk to the Old Town. Hotel appeared new and room was spacious and clean. Car park easily accessible from the first floor just behind the hotel. Breakfast had a good range of food. The staff at reception were very friendly. Special thanks to Mirsa who helped us resolve the issue with our blocked credit cards. Highly recommend this hotel.
Stayed in April 2024
Reviewed: 1 April 2024
Mihai
United KingdomThe staff waz verry polite
Stayed in March 2024
Reviewed: 19 March 2024
Amar
Bosnia and HerzegovinaNothing
Free secured parking spot is a very nice touch that is rare in the city center hotels. Fantastic breakfast, nice clean room, very nice staff Great location, a 15 minute walk from old town and very close to Sarajevo shoppong malls also.
Stayed in March 2024
Reviewed: 19 March 2024
Amar
Bosnia and HerzegovinaI stayed 7 nights here and have zero complaints.
The staff in this hotel are so friendly and polite it really does make a difference. Breakfast was amazing.
Stayed in January 2024
Reviewed: 17 March 2024
Tatiana
Russia-
The hotel surpassed my expectations. Great location, all attractions are within walking distance. Friendly staff always ready to help. The airport transfer service was excellently organized (welcomed with a gift). In the room, there was a welcoming postcard (I recommend having postcards with city views - guests will appreciate them). The breakfast was very good and diverse. Spacious room and impeccable cleanliness. Highly recommend staying here if in Sarajevo.
Stayed in March 2024
Reviewed: 14 March 2024
Michael
DenmarkSuperb breakfast Staff is very helpful Good rooms
Stayed in March 2024
Reviewed: 13 March 2024
Mia
Bosnia and Herzegovinagreat location and breakfast
Stayed in March 2024
Reviewed: 25 February 2024
Veli
Turkeynothing :)
Staff is very kind. Room is very good, clean, spacious. Bathroom is huge. Breakfast is amazing! Right at the city center. 2 minutes walk to the main street of Sarajevo. Definitely book it! Best in Sarajevo
Stayed in February 2024
Reviewed: 22 February 2024
Dusan
SerbiaBreakfast, room
Stayed in February 2024
Reviewed: 8 February 2024
Cakmak
TurkeyThere was a small water leak from the bath tub.
Eveything. A wonderful hotel with great location, friendly staff, great breakfast and an amazing room.
Stayed in January 2024
Alter do Chão, Portugal
Santiago de Compostela, Spain
Cambrils, Spain
Alta, Norway
Sveti Vlas, Bulgaria
Grand Forks, Canada
Tbilisi City, Georgia
Lo Valdés, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content