Very clean and comfortable rooms, very friendly and helpful staff with all the necessities available.

Stayed in May 2024

Sometimes the wifi in my floor are unstable.

Location is superb, walking distance to old city and Baku main attraction. Actually the hotel name is Zam Zam Hotel instead of Jupiter. The staffs are very helpful and kind with very very good English. The noor restaurant in 7th fl has a very fantastic view of Baku eye and Caspian see. Also We can find a lot of mininstores and restaurants around the hotel. Really recommend this place when you go to Baku.

Stayed in May 2024

Both the receptionists were super nice and told me of the nearby details, clean rooms and breakfast with a view. Buses to central town right infront, around 10 mins awat

Stayed in May 2024

Great front desk staff

Stayed in April 2024

Unfortunately on our last night, one of the reciption staff tried to deceive us when I asked him if we could order food from his phone because our cells weren’t working, I ordered two meals for the total of 34 AZN, when the order came it was just one meal without any drinks and when I asked him he started giving different stories such as: “the order came with two different drivers, you only ordered one meal” and when I pressed on him he said that it was an error in the application and gave me the rest of the change for the meal that didn’t arrive + when we checked out the reciptionist took my phone and tried to rate the hotel himself

Clean and tidy, near every trip necessity: Pharmacy, market

Stayed in April 2024

There was no WiFi on my floor. I managed to connect to the other floor network in the early morning for very short time so it seems just my bad luck with the particular floor.

The staff is just amazing, very helpful and welcoming. Room was generally ok, water pressure was fine and bed was comfortable. Breakfast is served on the 7th floor in the nice restaurant with sea view.

Stayed in April 2024

Staff Location

Stayed in March 2024

nothing all are good.

cleanliness and friendly staff especially İlqar,Aslan,İlkin.

Stayed in March 2024

Panoramic view in Noor restaurant Great staff

Stayed in March 2024

Thank you so much to Ilqar and Ilken for your hospitality. I had a good time.

Stayed in March 2024

👍

Stayed in March 2024

Quality of the internet

Nice breakfast.

Stayed in March 2024

The hotel name is Zam Zam Hotel, but on booking.com they register as a Jupiter hotel (you didn't find them on Google with Jupiter name ) It's a close pharmacy where you can go to the Zam Zam hotel and show your booking.com receipt and that's it

Perfect room with the best view of the sea and Delicious Breakfast (free of cost) and make special arrangements for Sehri for those who keep fasting in Ramadan, Special Thanks to Ali Staff member and their Manger both are amazing guys, Furthermore, Don't forget to take the Three Pin to two Pin electric converters ( Azerbaijan has two pin electric switches to charge your electric devices ) and install the Bolt app to use a taxi with the city, At airport bolt taxi driver try to scam you but don't pay them extra from bolt fare ( max 10 manat), Keep change with us like 10 manat and 5 manat currency notes because it's really hard to find 100 manat change on local shops except supermarket.

Stayed in March 2024

Very good property to stay in Staff is very helpful

Stayed in March 2024

Thanks to personal especially Ali , Fuad , Aslan and Rashad

Stayed in March 2024

very comfortable

comfortable and welcoming

Stayed in March 2024

Everything is good

It was a nice stay , thank you

Stayed in March 2024

Staff was helpful. It was clean and comfy.

Stayed in March 2024

Water bottle for drinking and tea bags should be provide on daily basis

Gööd staff. Very supportive staff. 24 hours Service.

Stayed in March 2024

very neat and clean

Stayed in March 2024

nice

Stayed in February 2024

Nill

Service and breakfast

Stayed in February 2024

When we came to the hotel,we didn't like there.cleaning was so bad.and furnitures was old

Stayed in May 2024

As a traveler accustomed to the comforts of a four-star accommodation, my recent stay at Zam Zam Hotel (formerly known as Jupiter) left much to be desired. Despite its purported rating, the overall experience felt closer to a two or three-star establishment. One of the immediate letdowns was the absence of standard amenities expected in a hotel of this caliber. The lack of complimentary coffee, tea, bathrobe, toothbrush, and toothpaste was surprising and inconvenient. Even more disappointing were the rough, sandpaper-like towels and facial tissues, along with flimsy plastic clothes hangers that hardly seemed fitting for a hotel setting. The neglect extended to basic maintenance issues. The non-functional wall clock, coupled with stained carpets and walls adorned with graffiti, painted a picture of neglect. Additionally, the hotel's identity crisis—advertised as Jupiter but labeled as Zam Zam—added confusion, especially since it was challenging to locate on Google Maps. Furthermore, the location, situated 2.5 kilometers away from Nizami Street, proved inconvenient for exploring the area. The poor internet connectivity compounded the issue, with virtually no signal available throughout the premises. Despite these setbacks, the hotel did have a few redeeming qualities. The beds were comfortable, and the breakfast offered was satisfactory, albeit basic. Additionally, the affordability of the accommodation could be considered a saving grace for budget-conscious travelers. However, the lack of a welcoming reception upon arrival was a notable disappointment, setting the tone for an underwhelming experience overall. In conclusion, while Zam Zam Hotel may offer budget-friendly rates, the subpar amenities, maintenance issues, and inconvenient location detract significantly from its appeal. For those seeking a truly four-star experience, it's advisable to look elsewhere.

Stayed in April 2024