Gence s. Heyder Eliyev pr.421 Gandja 421, AZ2000 Ganja, Azerbaijan
#4 of 19 hotels in Ganja
Guests' ChoiceBased on 147 hotel reviews
9.3Cleanliness
9.4
Comfort
9.3
Location
9.8
Facilities
9.1
Staff
9.6
Value for money
9.2
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Nishan
United Arab EmiratesSafe place to stay at middle of the town.
Stayed in April 2024
Reviewed: 16 May 2024
Zdenek
Czech RepublicA very convenient hotel in the center of the city, on the main square. The location is just perfect. Our King Suite Family room was really beautiful, large and comfortable. There were 4 excellent and re-configurable beds. All very clean. There's also a WiFi. The breakfast was very good. The staff is very friendly and helpful. We can happily recommend the hotel and would definitely come back.
Stayed in May 2024
Reviewed: 14 May 2024
Alizuren
MalaysiaWonderful location in the city and within walking distance to all attractions. Easy check-in with clear instructions to the Hotel. Free parking within compound. Morning breakfast was sumptuous and delightful. Courtyard with its wonderful garden is an added attraction for all visitors.
Stayed in April 2024
Reviewed: 7 May 2024
Arleta
PolandThe breakfast was good but the food wasn't heated so e.g. the eggs were cold. No coffee machine, only instant coffee.
Clean and very comfy room, friendly staff. The hotel is close to the center but it's very quiet so be sure you'll get a good sleep there.
Stayed in May 2024
Reviewed: 3 May 2024
Gulshan
United StatesWife doesn’t work in the room
The location was great and staff was friendly
Stayed in May 2024
Reviewed: 2 May 2024
Ljiljana
CroatiaEverything was great.
The hotel is newly refurbished, the rooms are in the courtyard. Quiet and very good sized room with bed bigger than average. Good selection for breakfast. Perfect location, overlooking Ganja townhall. The receptionist, her name is Turkan was very nice and helpfull. I arrived early for the check in and she organised my room to be cleaned with priority so I can get into my room early.
Stayed in May 2024
Reviewed: 16 April 2024
Sandra
United KingdomWe had a great stay at the Old City Ganja. The staff were all nice and very helpful although it also helped our friend spoke Russian. The beds were very comfortable and the room all new and very clean. We were able to park our car behind the hotel which was very useful. The hotel is located in the centre of the town so we were able to walk to many of the sights we wanted to visit. Everyone was very welcoming.
Stayed in April 2024
Reviewed: 13 April 2024
Sanmitha
SingaporeThe WiFi connection did not always work
The room was very comfortable and the staff accomodative of our needs
Stayed in April 2024
Reviewed: 12 April 2024
Caroline
United KingdomWifi could have been better. Wet room very small, and I’m not a great fan of wet rooms in general.
Great central location. Staff helpful, though spoken English limited. Fortunately, I speak Russian. Very clean comfortable room and public areas. Free parking available for our hire car.
Stayed in April 2024
Reviewed: 10 April 2024
Kamran
EstoniaOne issue that I was concerned with, also reported to the reception after checking out, was that heating system in the bathroom was dripping/ leaking water. Note also that there is a construction or renovation going on at the hotel, some rooms may be too noisy than others.
I enjoyed my 4-night stay at Old City Ganja. Situated right in the middle of the city, where everything is nearby, I was able to discover Ganja easily. Bed was very comfortable, you’ve got a small fridge in the room too. Staff were also very friendly, engaging. Breakfast was served with various healthy, delicious choices such as jam, honey, or scrambled eggs with tomatoes based on your preference. (They will additionally ask you if you want to had them prepared for you during breakfast). I think it was great value for money.
Stayed in March 2024
Reviewed: 8 April 2024
Michelle
United KingdomNothing
Great location. Friendly staff who speak English and Russian. Fantastic breakfast. Rooms very comfortable and clean.
Stayed in April 2024
Reviewed: 4 April 2024
Ruan
United Arab EmiratesVery good location. It’s in the city center. Everything is in walk distance.
Stayed in April 2024
Reviewed: 2 April 2024
Céline
MaltaAll staff members were really friendly, the room was nice and very clean. Location is great. Breakfast was delicious and they even arranged an earlier time than usual since we had to leave early on the last day. Highly recommend!
Stayed in April 2024
Reviewed: 25 March 2024
Shakir
AzerbaijanRooms are like labyrinth, you should go through garage, and then through several parts of hotel. Toilet and shower are very small. If you decide to take a shower it will be not comfortable to move, there is a risk that you can touch a toilet. Furniture is a little bit old. Wifi was disaster :(
Staff were perfect, very helpful and very smiley. Location is in the center of the city. Breakfast was good, wide range of choice. Room was big and clean. Overall hotel is good for this price, which was lower comparing with other hotels in the center.
Stayed in March 2024
Reviewed: 23 March 2024
Adeleke
AzerbaijanThe location and the hotel
Stayed in March 2024
Reviewed: 18 March 2024
Aya
MoroccoWe went for breakfast a little late and the food was cold by then.
Very friendly and helpful staff. Rooms were clean. Location was great.
Stayed in March 2024
Reviewed: 14 March 2024
Kamil
PolandWe were very pleased to be hosted at this hotel. The staff is very friendly and helpful. Takes care of the guests. Delicious breakfast - a Swedish table. We got another, better room to have access to WiFi. Plus free secure parking. I heartily recommend
Stayed in March 2024
Reviewed: 10 March 2024
Rovshan
AzerbaijanNothing
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist Turkan and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had breakfast. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Stayed in March 2024
Reviewed: 22 February 2024
Onais
Saudi ArabiaNothing. I loved everything.
The staff was very kind, humble, supportive and had the best attitude.
Stayed in February 2024
Reviewed: 19 February 2024
Abdul
Saudi ArabiaCity hotel standard and hospitality
Old city hotel staff hospitality was greatest and reception staff was very friendly. Ganja is most beautiful city in Azerbaijan.
Stayed in February 2024
Reviewed: 15 February 2024
Supindian
IndiaNothing to complain about. Sometimes the heater worked too well, but that is NOT the fault of the hotel :)
The property is possibly in the best possible location in Ganja. Just opposite the City Park and Hyder Aliyev memorial. Most of the sights are within a kilometer of walk from this location, except perhaps the Hyder Aliyev Park and the puppet theatre (1.4km). The city's main shopping drag, the Cavad Xan (Javad Khan) Kocesi is just a short walk, and so is the Ganja Mall. Breakfast was super, healthy and balanced and staff were welcoming!
Stayed in February 2024
Reviewed: 8 February 2024
David
United StatesDid not apply to us, but the property would not easily accommodate persons who cannot climb stairs.
For the price, is should earn more than 10. Staff asked what they could do for us each time we walked by. Beds were the most comfortable we found in AZ so far. Rooms were very quiet being removed from the main street and facing a private courtyard, with thick curtains. Breakfast was to local standards. Everything was clean and well maintained
Stayed in February 2024
Reviewed: 7 February 2024
Andrew_waegook
South KoreaMinor quibble. The breakfast isn't amazing, and the staff insist on pouring coffee and toasting bread. But these are small issues.
Centrally-located, and only about €2 taxi ride from the station. Everything about this hotel is fine/good/nice etc. The staff are helpful and friendly; the rooms were a good size. The showers were strong and hot. Quiet hotel, inside the room and outside. Zero complaints.
Stayed in February 2024
Reviewed: 6 February 2024
Patrik
Czech RepublicClean, nice
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content