9 Springfield Avenue, Kings Cross, Potts Point, 2011 Sydney, Australia
#159 of 321 hotels in Sydney
Guests' ChoiceBased on 1698 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
7.8
Staff
9.1
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Mat
AustraliaAt 183cm tall, the shower head in the bathroom was level with my chest. I knew the bathrooms were small from reading the reviews, so I was prepared for it, Can get a little noisy, both from outside (my room was right at the end of the building so overlooked another street) and guests inside (a large group who liked to chat in the halls rather than their rooms) - but nothing bad enough that I felt the need to tell anyone
Very comfortable hotel that was a short walk from Kings Cross Station. Perfectly situated for seeing shows at the Hayes Theatre. Close to a great selection of cafe and food choices in Potts Point.
Stayed in April 2024
Reviewed: 22 May 2024
Sonia
AustraliaNoisey neighbours
The location. It is soooo close to everything
Stayed in May 2024
Reviewed: 20 May 2024
Lizzie
Australiacan hear noise from other rooms sometimes, some have an extremely small bathroom
great location, comfy rooms, friendly staff
Stayed in May 2024
Reviewed: 19 May 2024
Melanie
AustraliaLove the hotel. Walls a bit thin: I could hear the showers in the next room and a guest coughing, and the smell of the cleaning products is too strong; however atleast you know the room has been cleaned, it is very comfortable and fantastic value for money.
Stayed in May 2024
Reviewed: 18 May 2024
Smw
AustraliaThe Carpets are a little weary. Could do with a rest.
This property is very well presented and welcoming. The staff are charming. Extra touches like the kitchen, baggage store and a patio make a two or three night stay here well worthwhile. The bathrooms are a very tight squeeze but the shower pressure is great. Will make this my go to stay when I'm in town for business
Stayed in May 2024
Reviewed: 18 May 2024
Lisa
AustraliaIn the communal kitchen, sometimes the paper towels ran out and once there was a shortage of bowls. However, the other guests at the hotel did their dishes and kept it clean.
The hotel was centrally located for the events that we planned to do during the trip. In fact it was only a 5 min walk to Hayes Theatre and Kings Cross train station, and a 20 min walk to the Australian Museum, the NSW art gallery and St Mary's Cathedral. The amenities at the hotel were very convenient, the laundry and small kitchen were an unexpected bonus. Our room, although small, was spotlessly clean and comfortable.
Stayed in April 2024
Reviewed: 17 May 2024
John
AustraliaRooms very small
Is a very good location
Stayed in May 2024
Reviewed: 14 May 2024
Francesca
GermanyVery kind staff and perfect location!
Stayed in April 2024
Reviewed: 13 May 2024
Kirsty
AustraliaBathroom was very cramped, but not really a problem for me. would have been for a large person
Great location, helpful friendly staff. I'll certainly stay there again
Stayed in May 2024
Reviewed: 12 May 2024
Edie
AustraliaWalls were paper thin. Someone had the tv up high from 8pm-1am. Had to sleep with earphones in
Beautiful property with comfortable beds and new furniture
Stayed in May 2024
Reviewed: 11 May 2024
Henri
AustraliaSome areas that did not reflect the price that I paid.(I paid $185) 1. It would be good to have a power outlet that includes USB for phone charging. 2. A basic coffee pod machine would be a good addition 3. The bathroom was clean and well stocked, but was very small.
The team at reception were super friendly and even added additional value by making restaurant suggestions. The location is conveniently close to KX but in a quiet street that is just across from a Harris Farm store. The size of the room and high ceilings were excellent, while the bed, TV and shower were all good quality (the important stuff:-))
Stayed in May 2024
Reviewed: 10 May 2024
Diana
AustraliaSmall
Clean
Stayed in May 2024
Reviewed: 9 May 2024
Peter
AustraliaMusty smell in the room , not all that unpleasant and could have been due to the huge amount of rain we’ve had recently. Towels not snowy white but clean all the same
Great location . Good value small but serviceable room.
Stayed in May 2024
Reviewed: 8 May 2024
Maryanne
AustraliaI almost had to step over the toilet to access the shower. Smallest bathroom I have ever seen. I’m a fit - reasonable agile 65 year old so I could manage but it would not be suitable for people with limited mobility, flexibility, balance or bigger folk.
Great location, clean, quiet and friendly staff.
Stayed in May 2024
Reviewed: 6 May 2024
Stephen
AustraliaWorn out carpet in my #105… Shower needs a run of Selastic inside at floor level to arrest leaks to outer tiles (a slip hazard at my age of 75!)
Location, location, location! Clean and quiet, well renovated and friendly, and the ability to open a window for fresh air rather than a/c
Stayed in May 2024
Reviewed: 4 May 2024
Florence
United KingdomFelt like it needed a little love. Carpet was ripped in places, marks and scuffs on walls, bathroom felt a bit old.
Lovely staff, comfy bed, good size room, good location, facilities were what you need and functionally good. Room would feel good value with more than 2 people.
Stayed in May 2024
Reviewed: 2 May 2024
Wayne
New ZealandBathroom configuration was a challange
Stayed in April 2024
Reviewed: 2 May 2024
Melinda
AustraliaI was happy with everything
Perfectly located, close to the train station and beautiful shops The room was clean, tidy and a great size bathroom was quaint and fulfilled my needs and expectation
Stayed in April 2024
Reviewed: 1 May 2024
David
United Kingdom1 thing only bathroom compared to size of room very small.me being big managed but struggled.
Location excellent,staff very friendly and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Sahel
CanadaThe room was too tiny, the washroom was super small and you can't use the sink without hitting your head on the shelf.
Very good location Friendly and helpful staff
Stayed in April 2024
Reviewed: 25 April 2024
Meng-chieh
TaiwanSmall space especially bathroom, not easy to move around.
Clean and good location
Stayed in April 2024
Reviewed: 21 April 2024
Kelly
IrelandBathroom quite small
Staff were very welcoming
Stayed in April 2024
Reviewed: 21 April 2024
Hongwen
ChinaNone
Excellent location, 3 minutes walk from Kings Cross station, next to Woolworths supermarket. 30 minutes walk to the city centre. The room is not big but quite comfortable. friendly staff.
Stayed in April 2024
Reviewed: 18 April 2024
Alice
AustraliaThe bathroom was a little small, but totally usable and clean.
The staff were lovely and super helpful.
Stayed in March 2024
Grabovac, Croatia
Antequera, Spain
Pont-lʼÉvêque, France
Cebu City, Philippines
Levádeia, Greece
Monticello, USA
Lenoir City, USA
Karatas, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content