Boundary Rd East Mackay Airport, 4740 Mackay, Australia
#25 of 62 hotels in Mackay
Guests' ChoiceBased on 1433 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.9
Value for money
8.4
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Susie
AustraliaIt was convenient. I had a late flight and it was walk off the plane and straight to the hotel
Stayed in June 2024
Reviewed: May 30, 2024
Kate
AustraliaNil
Great location, black out blinds, comfortable bed & pillows with a restaurant downstairs serving breakfast, lunch & dinner. Perfect hotel for a work trip.
Stayed in May 2024
Reviewed: May 27, 2024
Hegarty
AustraliaBeing nearly winter, a little cool in the screened dining area (when entrance door opened).
Dinners are delicious.
Stayed in May 2024
Reviewed: May 26, 2024
Amanda
AustraliaStaff downstairs behind bar were very disorganised. I stood at the bar for several minutes being ignored, then they served the person that walked up after me. Staff need to put customer first and be more present.
Right next door to airport terminal. Food in restaurant nice. Comfortable bed, clean room.
Stayed in April 2024
Reviewed: May 24, 2024
Jessica
AustraliaThe size of the room was extremely small for the price.
Staff were very accommodating and professional. Room was clean and the bed comfortable.
Stayed in April 2024
Reviewed: May 22, 2024
Ryan
AustraliaMeals were small and not good value...
1 minute from airport
Stayed in May 2024
Reviewed: May 22, 2024
William
AustraliaA room for 2 people should have 2 chairs, not just 1. For the cost of the meals, table service should be standard. The wine was very over priced, a bottle of Pinot Noir was double what it costs in a bottle shop. The table serviettes weren't changed between diners, the serviette that we used for dinner was still there at breakfast time.
The bed was super comfortable, room a little on the small size.
Stayed in May 2024
Reviewed: May 13, 2024
Dariusz
AustraliaLocation is excellent for any business trip Super comfortable bed Excellent shades keeping room dark if you’re sleeping during day hours Very well maintained and clean
Stayed in May 2024
Reviewed: May 11, 2024
Amanda
AustraliaAll good
We did not have time to have breaky
Stayed in May 2024
Reviewed: April 27, 2024
Susan
AustraliaThe dining room we went for dinner it was so cold couldn’t enjoy meal even after going back to the room for jackets. Carpet in corridor very stained
The staff were really friendly rooms clean food great
Stayed in April 2024
Reviewed: April 22, 2024
Ross
AustraliaNothing.
Lovely and clean. Excellent staff.
Stayed in April 2024
Reviewed: April 18, 2024
Gail
AustraliaThe car parking is very confusing. More signs are needed.
It was a lovely room, a bit small, but very clean, and we didn't stay for breakfast, because we travelled back home early.
Stayed in April 2024
Reviewed: April 13, 2024
Sonja
AustraliaStaff member when we checked in could do with some customer service training ☹️
Convenient
Stayed in April 2024
Reviewed: April 8, 2024
Beth
AustraliaVery cold airconditioning in reception / restaurant
Location
Stayed in April 2024
Reviewed: April 8, 2024
Denise
New ZealandLocation was great, directly outside the terminal when arriving from an evening flight. All staff were extremely friendly and helpful. Room was clean and comfortable and perfect for a one night stay arriving later in the day before we continued our travels the following day.
Stayed in March 2024
Reviewed: April 5, 2024
Heather
AustraliaZilch
Location
Stayed in April 2024
Reviewed: March 27, 2024
Brad
AustraliaHad trouble with the swipe card in elevator
Stayed in March 2024
Reviewed: March 20, 2024
Alex
AustraliaVery surprised with the food quality
Stayed in March 2024
Reviewed: March 18, 2024
Peter
AustraliaThe room was once again clean and tidy and the Staff as usual were very polite, attentive and professional in their approach to the guests.
Stayed in March 2024
Reviewed: March 15, 2024
David
AustraliaVinaigrette on the scrambled eggs ? What the ....?
Good location
Stayed in March 2024
Reviewed: March 9, 2024
Branch
AustraliaVery small bathroom
convenient and clean
Stayed in March 2024
Reviewed: March 8, 2024
Jakki
AustraliaBuffet breakfast didn’t offer a very good range. Coffee machine was broken and no alternatives offered apart from paying $5 to order an instant coffee after paying for the buffet.
Close to airport
Stayed in February 2024
Reviewed: March 6, 2024
Steven
AustraliaPaid extra for room with a $20 food and beverage voucher. On check out, I was still charged for the drink I got at the bar, assuming it would have been included in the voucher. TV flickering was annoying. 24-hour room service closes at 8:30pm but needs 1 hour preparation time so no room service after 7:30pm. Called tge 24 hour room service line with no answer.
Comfy bed and close to airport.
Stayed in March 2024
Reviewed: February 25, 2024
Terry
AustraliaNothing
Convenient
Stayed in February 2024
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