22 Springsure Road, 4720 Emerald, Australia
#14 of 20 hotels in Emerald
Guests' ChoiceBased on 447 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.1
Staff
8.6
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 4 April 2024
Andrea
AustraliaVery dated but still Nice and clean and served its purpose for a quick over night stay
Great communication and easy to contact and book.
Stayed in March 2024
Reviewed: 18 March 2024
Scott
AustraliaAir con was very noisy and didn't work all that well
Location was good for what I needed
Stayed in February 2024
Reviewed: 6 March 2024
Kim
AustraliaA bit dated
Location
Stayed in March 2024
Reviewed: 27 February 2024
Darts180
AustraliaThe restaurant was not as advertised. It was not open. The breakfast was not as expected. English breakfast is more than just bacon eggs and toast.
Comfortable room. Pleasant staff.
Stayed in February 2024
Reviewed: 18 February 2024
Tina
AustraliaConvenient and quiet. Has family rooms.
Stayed in February 2024
Reviewed: 18 February 2024
Tyrone
New ZealandBigger room
On main road
Stayed in February 2024
Reviewed: 17 February 2024
Christopher
AustraliaEverything was great and exceeded my expectations apart from one fairly major aspect of my stay - the guest directory booklet in the room said breakfast was served between 5:30 - 8:30 When we arrived to have breakfast (which was included in our booking) just before 8am the dinning hall was empty. I asked a passing staff member and he said breakfast was until 7:30am I mentioned I read that it was 8:30am and he said ‘no 7:30’. There are no other nearby breakfast options within walking distance and we ended up having to drive into town to get breakfast. A bit disappointing considering we paid for the breakfast as part of our booking.
Comfortable, quiet, big rooms, very clean comfortable beds. The on-site restaurant food was fantastic. Most of the staff were friendly
Stayed in February 2024
Reviewed: 10 February 2024
Ellen
AustraliaVery friendly and accommodating staff. Rooms are dated and needing some upgrades but overall clean and value for money.
Stayed in January 2024
Reviewed: 23 January 2024
Greg
AustraliaNo restaurant
Stayed in January 2024
Reviewed: 20 January 2024
Ga
AustraliaRestaurant closed permanently
Stayed in December 2023
Reviewed: 17 January 2024
Cindy
AustraliaWould have liked a key lock on the glass door if you have children very easy to open
Easy to find
Stayed in January 2024
Reviewed: 13 January 2024
Rita
AustraliaWe booked there so we could eat there as well, but the restaurant was closed.
Stayed in January 2024
Reviewed: 27 December 2023
Noeline
AustraliaCutlery,crockery,e.t.c was lacking as in 2plates 1 set of knives forks 1 glass 1 cup for a room that slept 3people.I have worked in h/keeping for over 15yrs so I’m aware of the heads in beds theory.
Stayed in December 2023
Reviewed: 30 October 2023
Lilian
AustraliaThe coffee pod machine didn't work and the shower gel was empty, but otherwise everything was good. Bit expensive
It was quiet, had a lovely spa bath. Staff were lovely
Stayed in October 2023
Reviewed: 23 October 2023
Angela
AustraliaFriendly staff, clean rooms
Stayed in October 2023
Reviewed: 17 October 2023
Colin
AustraliaClean , good location , guest laundry
Stayed in October 2023
Reviewed: 28 August 2023
Katelyn
AustraliaTV didn’t work there was sound but no picture. Though due to travelling for 10+ hours were too tired so wasn’t a major issue that the tv wasn’t working. Recently asked for a tax invoice and the response I got back was that I didn’t book a room which was quite amusing 🤣
Clean facilities, affordable for when travelling.
Stayed in August 2023
Reviewed: 26 August 2023
Mary
Australiainternet was slow with frequent dropouts during peak usage times.
undercover parking, short drive to shopping, quiet location.
Stayed in August 2023
Reviewed: 23 August 2023
John
AustraliaI had to recontact the motel after we had left to tell them we had been charged for 2 nights but had only stayed 1 night . A refund was promptly returned to us .
The evening meal delivered to our room was very good .
Stayed in August 2023
Reviewed: 5 August 2023
Debra
AustraliaThe bathroom sink was outside of bathroom. The fact that there were NO outside lights on anywhere…car park, the actual motel (reception) made it seem a bit creepy. Clearly no shower gel had been topped up for quite some time and there were no blankets on the bed…in the middle of winter it made it very uncomfortable.
Stayed in August 2023
Reviewed: 30 July 2023
Richard
AustraliaGoogle (and this survey) said there was breakfast available but the receptionist said that you don't offer breakfast and none was provided.
Comfortable room with plenty of space and a good location for ease of access and departure.
Stayed in July 2023
Reviewed: 26 July 2023
Paul
AustraliaBed was terrible
It was available
Stayed in July 2023
Reviewed: 25 July 2023
Robert
AustraliaClean, comfortable, and excellent food. Pet friendly
Stayed in July 2023
Reviewed: 23 July 2023
Felicia
AustraliaNo restaurant available for the day we booked in
Cleaned up and comfortable bad
Stayed in July 2023
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