the suite was not that big for the cost of upgrade i may not have bothered

food was amazing and i am a fussy foodie; i was worried when it was included but was fine dining level

Stayed in April 2024

Bothe were superb.

Stayed in March 2024

I booked online without doing much research. Upon arriving I realized that I made a great choice! The hotel is extremely conveniently located. Everything was top notch service and high end. My room fee came with breakfast and dinner. Both being fantastic. While you are there you keep the same table at all times. The Apre Ski scene is what Ischgl is known for, and it does not disappoint. You can start in the hotel's own bar and proceed on to Trofana for a massive Apre Ski experience. The ski rentals and main Gondola is a stone throw's away and clean and professional. The runs are clearly marked with color and number. All around it was a great ski hotel and vacation.

Stayed in March 2024

Amazing hotel, best location in town. We will be coming back next year

Stayed in February 2024

the meal was a little different to what we would have normally ordered. We would have like the option to order from a separate menu even if we had to pay a supplement charge,

The facilities of the hotel were fantastic, we wanted a hotel with pool and spa facilities near to the mountain view which this had both. The outdoor pool and jacuzzi were amazing, great temperature and being able to order a drink to enjoy while you relax really made it special.

Stayed in December 2023

Our family room with 4 grown men in it was a bit small and there was only one shower and one loo…

The location, the food, the staff were all fabulous.

Stayed in January 2024

The dinner was below average. I have stayed at much cheaper hotels and had much better dining experience.

Property was located right next to two different ski lifts so that was amazing being able to ski within minutes of walking out of door.

Stayed in January 2024

Overall i liked the hotel and have nothing to complain about. One thing that might have been appreciated was to know before that for the restaurant there was a dress code (just no sports clothes), there was no enforcement but if i had known before leaving i would have organized accordingly.

The hotel is in a very nice location, close to the town center, with nice walking paths nearby. They have welcomed our dog and provided also nice treats at the arrival which was very appreciated. The staff was very kind.

Stayed in July 2023

N/a

Nice property, ideal location

Stayed in July 2023

the place is amazing

Stayed in May 2023

breakfast room, no opportunity to book a room only w breakfast, always dinner included

Breakfast, location, staff, ski room

Stayed in May 2023

Only a small portion of the restaurant has a view. The wine menu is relatively expensive.

The hotel had a great rooftop pool with an exceptional view. Half board breakfast and dinner was expansive. Very close proximity to the slopes.

Stayed in December 2022

All staff within the hotel were all helpful from the guys meeting you to collect your bags to the reception staff. The restaurant staff were particularly attentive. We had 3 rooms, all were spacious and spotlessly clean. Facilities are first rate and hotel is next to main lift. This is our second stay at the Fliana and we will definitely stay again in the future.

Stayed in December 2022

you have to wait long time for the egg at the breakfast

GREAT HOTEL! we were at the hotel3 nights. perfect location. really great team!!!! the breakfast is very good as well as the dinner! zacosi is perfect!!!

Stayed in July 2022

The outdoor pool was too cold both in cold days and in a relatively warm day and the outdoor pool was supposed to be the greatest part of the hotel from our previous stay in the hotel. Breakfast was good but dinner was only good on the first night. The other nights it was disappointing.

The location and the friendly and helpful staff.

Stayed in April 2022

nothing

location. people. cleanliness.

Stayed in April 2022

Internet unstable, especially in the rooms.

spacious rooms, from level 4 lovely views. Outdoor pool and whirlpool are lovely. well positioned, in between two cable car stations.

Stayed in February 2022

We did not rate the dinner too well

staff at the hotel were truly great all really happy and helpful

Stayed in February 2022

Initially allocated table for one in a secluded corner. This was changed after explaining that as travelling alone, I would prefer to be amongst other tables as this was more social.

Excellent choice of food for breakfast and dinner

Stayed in February 2022

The half-board (breakfast & dinner) were exceptional. The front desk was extremely helpful and accommodating. We loved the jazucci & swimming pools were wonderful after a long day of skiing.

Stayed in January 2022

Ski room would benefit from some 'wall hooks' for coats/jackets/helmets. Limitted space so possibly on a fixed pole at the end of the bench? Some shower-gel/shampoo could have been topped up, but not a big issue :-)

Location excellent. Interesting and good food. The staff were interested in our enjoyment and experience without being intrusive.

Stayed in December 2021

We forgot to ask our Silvretta card (didn’t know about it) and received it only on the 4th day of our stay. So initially we had to pay for the cable cars. So just don’t forget to ask for it.

Everything. The hotel is really amazing. In addition, it is a top hotel if you travel with dogs. Sauna and pools are nice, our kids enjoyed both pools. Pool on the roof is the perfect place to chill with a great view!

Stayed in August 2021

Unfortunately, too many unqualified staff, partly even unfriendly. Not what we’re used to for many years when going to Austria. It seems Austrian facilities face similar problems getting professional hospitality staff like Germany and some other European countries. Breakfast was great, but the highly praised kitchen of Fliana was also not matching the expectations at half board.

Location is great in close proximity to the slope and cable car

Stayed in March 2024

Staff is absolutely a nightmare of that hotel. Breakfast works from 7.30 before that the hotel is a dead city. There is no chance to get even coffee- also no kettle in the room if you wish to make your own. 90% of personal are so unpolite. Lady at spa area works for 5 days, but do not know that outside swimming pool is open and how to get there. Logistics and navigation inside of hotel do not exist if you are living “at the back of the house”- second building. In general the hotel itself is ok, but people who owns it, runs it, works there have so limited knowledge regarding hospitality.

Swimming pool outside, fruits and berries for breakfast.

Stayed in January 2024