tired and needs a face lift

location

Stayed in February 2022

as above

room was fly infested on my arrival, shower was disgusting had been cleaned (I think?) thick mastic mould ridden in shower. Had travelled for 18 hrs arrived here for 1 night. i couldn't bring myself to shower as it looked unclean and extreemly dated

Stayed in December 2021

Internet connection very poor in this day and age .No telephone or Television within my bedroom Not acceptable.

Scenery breath-takingly beautiful Breakfast adequate.

Stayed in January 2022

Accommodation and facilities looking very tired. Food pretty basic.

Good location. Plenty of space.

Stayed in February 2022

cleanliness

location

Stayed in January 2022

Just a little tired and a refresh would be good. But please don't lose the charm.

Charming resort with 4 excellent beaches in a beautiful setting. Charming friendly staff creating wonderful atmosphere and ambience.

Stayed in December 2021

as a person of color I would never stay here again. the manager only tend to the needs of the Caucasian visitors. the resort was too far away from everything

the staff at the property was nice. the food and beverages were good.

Stayed in November 2021

Rooms clean but tired decor. Needs refurbishment.

Superb location on beautiful bay. Friendly welcoming staff. Delicious freshly cooked food with plenty of choice. Good quality wines and spirits. Excellent local live music twice a week Spotlessly clean rooms and all Covid precautions in place.

Stayed in October 2021

MOSQUITOS and lack of protection from them. The uncleanliness of the overall facility. The room had mosquito repellents on the window that were broken to pieces, full of holes and hanging of the wall. Despite reporting this all they did was enter the room without consent and spray it with bug repellent!! Which did NOT work.

I liked the fact that there was a beach nearby although full of jellyfish and a lot of us were stung!

Stayed in September 2021

Nothing

4 very good sandy and safe beaches within hotels private grounds. The tree covered hills behind hotel and to each side, giving it a feel of elclusive seclusion. I would rate this as outstanding natural beauty.

Stayed in August 2021

Very tied old rooms, missing screens, plug sockets falling of walls, very poor WiFi and no phone in room.

The food was great and the staff were lovely.

Stayed in July 2021

Too much flies

The area was good

Stayed in August 2021

V few activities at the hotel- only a few water sports provided and even these couldn't happen when the member of staff in charge was on days off water supply interrupted for a few hours on two separate occasions on our stay Rooms not the most modern, but didn't bother us as still clean and comfy small pool but again didn't need with 4 beaches limited veggie options esp at lunch and dinner

Breakfast amazing! lovely customer service with really attentive and friendly staff with no exception location and the 4 beaches all incredible- some of the best on the island and rarely too busy private balcony with almost panoramic views of the ocean lots of wildlife viewed at the resort- pelicans, lizards, tarantula and even cats, goats and pigs! really great snorkeling right off the beach and able to borrow masks and kayaks from the hotel All food and drinks of a good standard Bands twice a week for dinner amazing value for money and location!

Stayed in August 2021

Slow internet

Stayed in August 2021

So relaxing, staff were great, especially Deborah at the reception desk, very helpful.

Stayed in July 2021

To be very honest, you must take advantage of the breakfast and lunch because what's served for dinner is not the best. Although the room was beautiful, the shower pressure isn't the best. Also, I am a heavy coffee drinker, there wasn't any coffee maker in the room and the coffee served in the morning isn't brewed. Highly suggested the property manager updating the coffee being served.

The property manager was amazing. When first arriving at the property we shared some concerns, however, the staff and manager definitely took them into consideration. Breakfast and lunch are really good. The drink at the bar is really good and staff will literally make any mixer you want. Please keep in mind you will get what you pay for. The hotel is not your typical all-inclusive property, however, it is a beautiful place to go with your family or your partner. Definitely a scene for an area retreat. the property has four beautiful beaches worth dying for. This property is definitely for older folks and the location is a little far from the town but a 15 minutes drive. I would highly recommend this place and plan to return!

Stayed in June 2021

Keep in mind that I that I am an overall fan of the resort, but I understand that not everyone shares my “vacation priorities” (lots of sun, nice sand, gorgeous water, some food, a decent drink, a clean room, willing staff). Ok, lunch was an unmitigated disaster. Lunch is served at the beach bar, an area that is too small and ill-equipped to accommodate all guests in the short timeframe that lunch is served. Lunch was consistently understaffed; tables, dishes, and floor were dirty; ordering from the menu took forever and the servers resented bringing food to the table. The grill had one poor hardworking employee trying to serve the entire resort and the small buffet at the grill was constantly running out of side dishes. People could wait up to thirty minutes (hot and standing in line) to get a hamburger burger, only to find there were no condiments or salad left. Even people who love the resort were very frustrated at lunch. “Afternoon tea” was basically non-existent. It consisted of a few tired sandwich triangles and some scones that came out much later. The small serving platters (actually Tupperware containers) were not readily replenished so there seemed to be a mad dash when the food arrived (not relaxing!) As I mentioned before, the resort is old and tired and many things don’t work properly, for example, some of the beach showers. The resort is going to be closed soon for renovations, so we expected that it would be on its last legs (and it was). They seem to be running out of basics like spoons, plates, beach towels etc. and not prepared to buy more until they renovate. If you are not expecting this, and are expecting a typical all-inclusive experience, the resort could be very disappointing. I am looking forward to visiting the resort after the renovations. As prices will most likely increase, I hope they get their systems under control and can provide a more consistent experience for guests.

I love the property itself and how the resort is laid out. There are four beaches so the resort never feels crowded (especially at the beach). The main dining area and drink terrace has a lovely view of the ocean and the sunset. The two bars are great with very nice drinks (better than most all inclusives). Dinner was consistently tasty and pleasant and the dinner staff were excellent. Breakfast was good, but a bit disorganized and random. For example, it could take ages to get tea or coffee, they often ran out of spoons and plates, many serving dishes were empty and not refilled etc. Our room was large and had a beautiful view (beach club). It was tired but very clean. The cleaning staff were very friendly and helpful (unfortunately, they sometimes lacked basic necessities, like sufficient clean towels, to do their jobs properly). One plus for us was that there was no real entertainment and no activities. We wanted a quiet, calm atmosphere and didn’t want to pay for (or listen to) those amenities. Most people at the resort seemed to be of the same mindset and there are people who return to the resort every year for this reason. This resort is much less expensive than other all inclusives on the island. We were there for the gorgeous water, the quiet beaches, and the sun. We knew what to expect from reading the reviews and from previously touring the property, so we were fully ready to enjoy the resort for what it is (and for what we considered to be great value for money) and not focus too much on what it lacks.

Stayed in January 2023

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Stayed in March 2024

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Stayed in April 2024

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Stayed in February 2024

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Stayed in March 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in January 2023