Nothing

Historic and central beautiful area

Stayed in April 2024

I could hear my neighbors speaking loud in the night.

Awesome staff, beautiful stylish space, great coffee.

Stayed in April 2024

Tea bags were not refilled every day

Spacious rooms.

Stayed in April 2024

Nothing

Location was great The staff were excellent

Stayed in April 2024

Beautiful historical comfort

Stayed in April 2024

If the bar stayed open later or provided cocktails for guests

Amazing staff, great location, amazing rooms and so spacious for three travellers. Amazing facilities around and great breakfasts. Staff were sensational all throughout our stay and extremely helpful in every way

Stayed in February 2024

Not applicable.

The building is stunning, restored beautifully And sympathetically. And the location is fantastic. We will return again.

Stayed in April 2024

False advertising: the hotel mentions a private beach and being beachfront, which is not true. I wouldn’t have booked it should I know this was the case. I urge the hotel to remove your feature, and have already sent a complaint to Booking.com Hidden costs: we were charged an additional fee not disclaimed in Booking.com, which is fine as long as it would have been displayed but it wasn’t. The included breakfast is just yogurt, some pieces of fruit and a slice of bread, a muffin and a small pastry per person. For eggs, you need to pay at least 15USD extra. Room facilities: the kitchen area was poorly supplied, nothing left to wash dishes, 2 cups and one plate. That’s all. Additionally the electricity breaker kept jumping even if using one appliance.

The staff was super kind and accommodating (particularly Claudius!) and the hotel decor was lovely, and historic. The location within Nelson’s Dockyard is also nice. There’s a beautiful kitten living in the property. The bed is comfy, and the fans keep the room cool (no need for aircon at night).

Stayed in April 2024

Room could have been better equipped it was very basic for an expensive room I booked this hotel because of its age and setting but was disappointed that there was no info or history of the hotel/building, no local info. Hotel bar/restaurant: expensive for drinks compared to other local bars and no evening food service, no room service.

Continental Breakfast was ok, setting brilliant in the heart of English harbour, historical building, staff were really helpful and friendly.

Stayed in March 2024

Nothing

Beautiful location, clean and comfortable with fantastic friendly staff.

Stayed in March 2024

The bedroom was very comfortable and the hotel location is excellent for seeing Nelson's dockyard

Stayed in March 2024

An amazing location in the heart of this historic dockyard

Stayed in March 2024

Great staff and a beautiful location

Stayed in February 2024

Breakfast was a little confusing - we didn't realise the egg options were included as the menu suggested this was extra USD$. Would also recommend a little more lighting in the rooms!

Fantastic location in a quirky and once in a lifetime hotel. Well maintained, clean and authentic. Lovely staff. You definitely get a copper and lumber experience!

Stayed in February 2024

There is nowhere to relax outside that has any degree of privacy - there is whole of Nelson's Dockyard to explore. It was a shame that the boat trip over to Galleon Beach, the only place nearby to swim and chill was not complimentary.

Breakfast was in a great location - it could have been a little more generous with the fresh fruit portions !

Stayed in February 2024

Nothing

Really nice location with really friendly staff and a nice restaurant. Also a nice selection of restaurants close by. Loved the old building feel of the hotel which makes it such a unique experience vs the usual resort or city hotel.

Stayed in February 2024

Really delighted with my stay. Sadly at the time I stayed dinner was not available at the property. However there were great options within steps.

Beautiful historic building. Very clean. Freindly helpful staff. Great location , tidy well kept grounds. Fantastic view from bedroom windows (beaver room)

Stayed in February 2024

the breakfast and the assistance with luggages

the breakfast could be better , there are limited choices the building is charming and well restored , the furniture is elegant and stylish the nearby dockyard is wonderful It is a 2 stories building and there are no elevators to the second floor and if you carry heavy luggages nobody is helping you

Stayed in February 2024

See above - they could do better on breakfasts with more options available.

The location of this hotel was wonderful - especially early morning and from mid-afternoon when the day trippers had gone. Our room was lovely and full of historic touches. The staff were super helpful and so friendly. Our only disappointment was the breakfast.

Stayed in February 2024

Load air conditioning unit in bedroom

Nelson’s Dockyard harbour side with culturally authentic building

Stayed in February 2024

Our family of three (two adults and a five year-old child) had a wonderful stay at the Copper and Lumber Store. The location was breathtaking, the property was beautiful, and the staff were phenomenal. Every single hotel employee engaged our little boy in friendly conversation, remembered his name, and asked him about his experience on the island throughout our stay. It made him feel so welcome and special, and really impressed upon us their kindness and truly exceptional hospitality. We can't wait to return and enthusiastically recommend this hotel!

Stayed in January 2024

The breakfast was disappointing - no choice and no variety. There were no comfortable chairs in our room.

The building was attractive and the location was very good. The reception staff were exceptionally pleasant and helpful.

Stayed in January 2024

It is a little creaky & not super noise insulated - nothing to be done about this but if it’s windy outside you will probably know about it.

Incredible location and historic furnishings. The feeling of the place is quite exceptional for the Caribbean in terms of heritage and atmosphere. Had some of the most exceptional Bloody Mary’s of my life.

Stayed in January 2024

Very interesting hotel, our room was grand and had kept its history in the interiors. The staff were incredibly helpful with anything that we needed. Good value.

Stayed in January 2024