I took half board included (BK, LN) Fair to low, I'll say 4.5/10 They charge for ICE cubes knowing it's a 4 STARS Hotel..

Very clean, comfort, room size, proper old school, And very friendly staff

Stayed in May 2024

Nothing 👍

Everything is perfect 👌

Stayed in May 2024

keys for rooms were often blocked

all the staff are very polite, special thanks Manjula, Helson, Sohal and Asraf

Stayed in May 2024

The hotel is clean , the staff is very accommodating and very good in service. The pool staff is also very helpful and nice Mr. Alvin and his workmate . The food for me is good there's a lot of choices also,The staff is very helpful smiling face and nice the staff especially kristine and his workmates are also good in service in buffet area. Overall, we enjoyed the service we would like to visit again soon . 😉

Stayed in May 2024

Too much mould everywhere and too much stains on sofas etc - which is so disgusting, no one would have this many stains on furniture even at home, what to talk about hotel…

Wide and spacious

Stayed in April 2024

Swimming pool and Hot Tub is small little bit . There isnot playing area for childern or youth except gym.

The rooms design and calm. Room cleaning and the good work of cleaners Mr.Sohal and Mr.Rashmi. The egyptian chef Mr.Mohammed is very welcoming and good person.

Stayed in April 2024

Hotel is a bit old, though clean. Beach towels can be replaced, there are holes in them. Keys for the rooms need to be re-charged every day.

I booked it for my mum and dad. We got a free upgrade, they loved the room! The bed was very comfortable and the room spacious. Perfect for Russian-speaking travelers. Breakfast and dinner were always sufficient, good choice, fresh products. The staff are very helpful. One free beach is 10 min walk. Another amazing Khan beach is free for hotel guests too, it is very nice. They have free shuttles to get there too, or 25 min nice walk. Several nice promenades are close. Great value for money!

Stayed in April 2024

Good Service even busy time

Stayed in April 2024

breakfast could be better but for this price its still good

easy to access. Very helpfull staff.

Stayed in February 2024

Location is close to beach. However, you need a taxi to move around the town. No public transport connection

Ambience, staff and food

Stayed in March 2024

Very friendly workers. Late night check-in.

Stayed in February 2024

Dear Hayat, I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the warmth and hospitality you extended to me during my recent stay at Red Castle Hotel. Your kindness and welcoming demeanor truly made my experience memorable. Your attentiveness and professionalism were evident from the moment I arrived, and I was continually impressed by your dedication to ensuring that guests feel comfortable and valued. Whether it was providing helpful recommendations for local attractions or promptly attending to any requests I had, your exceptional service did not go unnoticed. I am genuinely grateful for the wonderful hospitality you provided, and I wanted to personally thank you for your efforts in making my stay enjoyable. Your exemplary service reflects positively on Red Castle Hotel, and I look forward to returning in the future. Thank you once again, Hayat, for your outstanding hospitality. Warm regards, Aya آية

Stayed in February 2024

I didn’t like the fact that when booking I chose to pay on the spot, but they tried to withdraw money by card, and 2 reservations were canceled because they didn’t pay online

thanks to the service staff especially Sojib and Rashimi

Stayed in February 2024

Nothing

Everything

Stayed in February 2024

I had a fantastic experience at the hotel, largely due to the exceptional staff. From the moment I checked in, they were warm, welcoming, and incredibly helpful. I highly commend the staff for their professionalism, attentiveness, and genuine care for their guests. Their outstanding service definitely contributed to making my stay memorable, and I wouldn’t hesitate to return in the future.

Stayed in February 2024

Mix swimming pool. There are no restrictions on swimming clothes as people come to the pool naked. There should be separate times for males and females. Whoever has issues with this then go to the non-Muslim country and you can go whatever you like. The breakfast was terrible, and room service food was also terrible. There are no restaurants nearby.

The room was big and clean. The pool was clean. The beach is close by and within walking distance. it's about 5 to 7 minutes. Google doesn't show accurate distance. Be mindful that on the beach, people come naked. If you want to avoid any nakedness, then come early in the morning, like 8 am. Masjid, it's very close by. Taxi is always available by the hotel.

Stayed in January 2024

The breakfast was quite good. I like the air in the hotel quite nice, smelling as parfume.

Stayed in January 2024

The mattress was very hard and uncomfortable

Everything was very good comparison of money

Stayed in December 2023

The pool closes too early, around 6. Also, all the evening hours in the gym are reserved for men, meaning there are no activities for you in the evening if you happen to be a lady. Actually, even though it's a seaside, there are not many facilities around where you can spend time. The public beach also closes around 6.

In the hotel itself, everything was as expected in general, no surprises. The hotel offers 3 buffet meals per day for an extra price.

Stayed in December 2023

Location is a bit far from the city

It was just perfect

Stayed in December 2023

the reception was too much rude and too much ignorant of hospitality values.

location and price

Stayed in November 2023

The staff seems like I was entering their own house

Very clean

Stayed in November 2023

Very few restaurants in the vicinity. My credit card was charged for the whole stay without my permission although I requested to pay at the property in cash.

Rooms are of decent size, the property is right across the beach so you can enjoy your leisure time at the beach. Breakfast was good. On site parking option is available.

Stayed in October 2023

The room is so spacious, clean and very comfortable... location is very nice 🙂

Stayed in October 2023