Al Mina Road , Dubai, United Arab Emirates
#503 of 719 hotels in Dubai
Guests' ChoiceBased on 687 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
7.2
Facilities
7.4
Staff
8.0
Value for money
7.3
Free WiFi
7.9
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End of dialog contentReviewed: 11 May 2024
Ma
United KingdomThe location was in the middle of a massive construction of buildings everywhere. Nothing to do in the area and nowhere to go. You have to leave the hotel and go to Downtown. The service was so-so.
The room was comfortable. The hotel is 12 mins from the airport.
Stayed in May 2024
Reviewed: 8 May 2024
Neha
NetherlandsUpstairs pool area
Good
Stayed in May 2024
Reviewed: 8 May 2024
Ayda
SwedenThe hotel wasn’t a problem at all … very close to business bay and clubs
The staff and cleaners very friendly …. Just to mention warning!!!!!: inside the hotel downstairs at reception there is a company that sells packages for the dessert . Do not use this company , I repeat do not !!! The dessert experience was ruined by this them Instead it felt more like a refugee camp and a souk market When we got to the dessert the staff was all rude when you didn’t wanna purchase more stuff and every minute they came to sell something whilst we was watching the show . And the food so spicy only made for Indians and Pakistani .. it went straight thru my body in the toilet . Book online rather !!!!!
Stayed in May 2024
Reviewed: 1 May 2024
Charmaine
United Arab EmiratesA lot of external noise due to construction.
Clean. Good size room.
Stayed in April 2024
Reviewed: 27 April 2024
Emmanuel
CameroonThe food was not the best this time and kind of repetitive. My taste buds wept, my saliva dried out and my stomach was on a permanent protest for better.
The staff was excellent: friendly, courteous, available. The room keeping staff Ram Khumar from Nepal was outstanding, only second to Rabindra, also from Nepal, whom I had met during my second stay at Hilton. Hardly find any more dedicated staff.
Stayed in March 2024
Reviewed: 21 April 2024
Shalini
South AfricaBreakfast staff are very unfriendly. Uncleared plates are left on the table. People are left to find there own seats. When staff members are approached they are very rude. At 11:55pm I called front desk, house keeping and room service 7 times and no one answered the call I had to literally go downstairs myself and place an order only to have the maintenance man deliver my order. Very very unprofessional. There are no concierge services either. However Haris in Maintenance is extremely helpful.
Carpets in the rooms are filthy. Which hotel in this day and age has carpets definitely not allergy friendly.
Stayed in April 2024
Reviewed: 19 April 2024
Allugmani
Saudi ArabiaFar from new downtown and palm beach
Quite location Near to old downtown Near to the airport
Stayed in April 2024
Reviewed: 30 March 2024
Muhammad
United KingdomN/A
Good
Stayed in March 2024
Reviewed: 24 March 2024
Ahmet
TurkeyLocation was way too calm and far from the centre. Haven’t seen any nice restaurants nearby
Open buffet and cleaning service was in order. Staff is attentive with requests or issues. Dhiraj in reception was very helpful and kind.
Stayed in February 2024
Reviewed: 18 March 2024
Janet
KenyaLoved everything, and the only thing maybe add more protein options for breakfast
I loved the ambience and the location of the hotel
Stayed in February 2024
Reviewed: 15 March 2024
Ayman
EgyptThe steam iron was un clean , and shower ground dispenser was blocked
Stayed in February 2024
Reviewed: 15 March 2024
Viktoria
AustriaIt could have been a bit cleaner, there were some stains in the curtain and it was a bit sticky, however the bed and bathroom were clean, so if you are not too picky it shouldn‘t be a problem
-Location close to the airport -Helpful friendly staff
Stayed in March 2024
Reviewed: 13 March 2024
Sopiko
GeorgiaFood. not for kids.
Rooms. Comfortable beds.
Stayed in March 2024
Reviewed: 9 March 2024
Elin
SwedenNothing really
Stayed in March 2024
Reviewed: 8 March 2024
Abdul
PakistanLate check in timing was the major reason
Location was perfect And cleaning was good
Stayed in March 2024
Reviewed: 5 March 2024
Sanjay
IndiaLocation
The staff, especially Dhiraj and the front desk.
Stayed in March 2024
Reviewed: 17 February 2024
Janne
FinlandUsed paper napkin from prevoius guest was next to my bed two days before it was removed (I had to ask for it). Very small lobby. Sports bar and breakfast were Ok.
Stayed in February 2024
Reviewed: 14 February 2024
Mohamad
United Arab EmiratesSpa area
Breakfast
Stayed in February 2024
Reviewed: 14 February 2024
De
South AfricaDid not enjoy not swimming in the heated pool late at night
The location was really convenient for most attractions
Stayed in February 2024
Reviewed: 12 February 2024
Remus
KuwaitThe booking information on choosing a room for number of adults are confusing. I thought i booked for 3 adults by choosing 3 heads image but when we arrived I was told I only booker for 2 adults
Stayed in February 2024
Reviewed: 25 January 2024
Michelle
United Arab EmiratesFood from the dinner and breakfast buffet were cold
Bed was comfortable
Stayed in December 2023
Reviewed: 23 January 2024
Sarah
Saudi ArabiaThe location, no options inside , I didn’t like the gym and the pool
I liked the hospitality, the staff, the room is clean.
Stayed in December 2023
Reviewed: 17 January 2024
Robert
South AfricaThe Dubai ruler could build a less crass city and make it more eco friendly and stop try glass skyscrapers it looks ridiculous now move back towards a traditional architecture and culture.
The staff were friendly the room was lovely the rest was average.
Stayed in December 2023
Reviewed: 15 January 2024
Erwin
NetherlandsLocation / price
Stayed in December 2023
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