Reviews of Citymax Hotel Ras Al Khaimah 3 stars
Bin Daher Street, Ras Al Khaimah, Ras al Khaimah, United Arab Emirates
#53 of 145 hotels in Ras al Khaimah
Guests' ChoiceReview score
Based on 2988 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.6
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Facilities
8.2
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Staff
8.6
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Value for money
8.4
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Free WiFi
8.7
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Reviewed: 23 May 2024
Zouheir
United Arab Emirates3 reviews8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Bed not comfortable & towels are old , amenities not placed in the room,
Cleaned and friendly staff
Stayed in May 2024
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Reviewed: 22 May 2024
Shah
Zimbabwe2 reviews8.0“It is value for money.”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
I recommend thoroughly cleaning the room's furniture and providing more indoor activities available around the clock. Instead of having a pool table in the bar, which is limited by time and may not be suitable for some religious individuals and children, consider relocating it or offering alternative entertainment options.
I like the staff and their hospitality. I would love to come back again.
Stayed in May 2024
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Reviewed: 20 May 2024
Jathin
India7 reviews8.0“Nice property for a short stay. Value for money”- • Leisure trip
- • Group
- • Twin Room with View
- • Stayed 2 nights
Availability of tv channels. I assume it was a problem with my room specifically. Not a general issue. Just to mention - though all the staff were friendly and helpful , (only) one stood out by NOT even making eye contact or acknowledging the guests properly.
The room was clean and the extras I requested for , were responded with promptly. My room had a view of the lagoon and it was vey refreshing. Also the basement parking was useful
Stayed in May 2024
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Reviewed: 19 May 2024
Giri
United Arab Emirates1 review7.0Good- • Business trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No soap and tooth paste
Stayed in May 2024
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Reviewed: 18 May 2024
M
United Arab Emirates11 reviews1 helpful vote9.0“Outstanding services”- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
All is well that ends well
I should thank Kaloo for his extended service and great detailed care and big thanks to all the housekeeping team and to Geoffrey for their great hospitality. They convince me to be here in my second home always and I admit it.
Stayed in May 2024
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Reviewed: 12 May 2024
Raja
Pakistan1 review8.0“Nice Stay”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Need to keep the microwave in the room.
Cleanliness and peaceful atmosphere
Stayed in May 2024
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Reviewed: 12 May 2024
Ahmad
Kuwait42 reviews13 helpful votes8.0“Excellent experience”- • Business trip
- • Group
- • Twin Room
- • Stayed 1 night
Everything was great, especially the room price. The hotel is three stars, but I enjoyed my stay.
Stayed in May 2024
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Reviewed: 8 May 2024
Alaa
United Arab Emirates8 reviews8.0“perfect stay”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
n/a
very good location, very clean, well arranged, good and smily staff, good food. I enjoyed my stay
Stayed in April 2024
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Reviewed: 1 May 2024
Felicia
Indonesia5 reviews2 helpful votes7.0“Good value of money, location and comfy room”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
A bit dirty behind the door and under the bed since the bed move easily when you jump into it. They didnt provide shampoo
The location is in the main road, the value of money is totally worth, a bit dirt is not clean thoroughly, they dont provide shampoo(only shower gel). They couldnt provide extra water and pillow
Stayed in April 2024
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Reviewed: 30 April 2024
Mohamed
United Arab Emirates22 reviews5 helpful votes8.0“Despite some delays in housekeeping services, my stay at Citymax Hotel in Ras Al Khaimah was enjoyable overall, thanks t”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
One aspect of my stay at Citymax Hotel in Ras Al Khaimah that could be improved upon is the timeliness of housekeeping services. On one occasion, I placed an order for dental cleaning equipment and clean towels, but unfortunately, they arrived much later than expected. Despite having to wait for half an hour and making two follow-up calls, the items were still delayed. This experience was a bit inconvenient and could be better managed to enhance guest satisfaction.
First and foremost, the location is superb. Nestled in a serene corner of Ras Al Khaimah, away from the hustle and bustle of the city, it offers a tranquil retreat for weary travelers. The quiet ambiance allowed me to unwind and truly relax during my stay. Moreover, what truly stood out to me was the exceptional value for money that this hotel offers. Despite its affordable rates, Citymax Hotel doesn't compromise on quality. The rooms are comfortable, clean, and well-appointed, providing everything one needs for a comfortable stay.
Stayed in April 2024
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Reviewed: 30 April 2024
Manoj
Oman2 reviews7.0“Its Value for Money”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 5 nights
More Equipment's in the GYM
Stayed in April 2024
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Reviewed: 27 April 2024
Sangcajo
United Arab Emirates1 review9.0“It was excellent.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No e
The accommodating staff, and the pool.
Stayed in March 2024
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Reviewed: 23 April 2024
Clenton
United Arab Emirates11 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
They don't have bath soap and no slippers inside the room
The Room is good, clean and quiet, I'm very comfortable
Stayed in March 2024
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Reviewed: 22 April 2024
Jaseema
United Arab Emirates3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Triple Room with Creek View
- • Stayed 3 nights
- • Submitted via mobile
The mattress was slightly too bouncy and caused us some minor discomfort in our backs whenever we laid down to rest.
The proximity of the location to various dining establishments and retail outlets was a crucial consideration in our decision-making process, especially given the needs of our young children. My eldest son thoroughly enjoyed his time at the swimming pool during our stay, and I would like to express my sincere appreciation for the attentiveness and professionalism demonstrated by the lifeguard. Overall, our stay was pleasant and satisfactory.
Stayed in April 2024
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Reviewed: 18 April 2024
Tariq
United Arab Emirates2 reviews7.0“Good”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No toothpaste, hair conditioner and body lotion.. these things are necessary and should be available at the paid property.. rest everything was good.
Location, cleanliness
Stayed in April 2024
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Reviewed: 12 April 2024
Wisam
United Arab Emirates4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room with Extra Bed
- • Stayed 1 night
- • Submitted via mobile
There was no parking to be enough for half of the visitors, the AC is very cold and we couldn't control it, we request mant thing it didn't done without repeating them more one one in deferent ways and there was ni carpet and no prayermat.
Most of the tha facilities are good.
Stayed in April 2024
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Reviewed: 11 April 2024
Uzonbai
United Arab Emirates1 review9.0Superb- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
room curtain of 807 was very dirty with biggest black mark on inner sheer (wondering from what 🫢). definitely requires a wash ineer and out curtay as well gull of dirt spots however we did not inform any staff as we were checked in at 12 midnight and wanted to sleep.
location is good in the city. hotel is simple and modern design without intrusive colors. did not check out their facilities as we have used as only for sleeping after long drive from dubai.
Stayed in April 2024
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Reviewed: 11 April 2024
Jayapal
United Arab Emirates6 reviews7.0“Recommend”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast
Rate
Stayed in April 2024
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Reviewed: 11 April 2024
Julie
United Arab Emirates5 reviews8.0“Nice stay.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in April 2024
-
Reviewed: 11 April 2024
Amit
United Arab Emirates2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Extra Bed
- • Stayed 2 nights
- • Submitted via mobile
Rooms are bit smaller, TV remote wasn't useful, Mirror was broken. Tooth brush, paste unavailable.Good that we had brought.
Breakfast with lot of options. Ambience is good and staff is helpful
Stayed in April 2024
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Reviewed: 10 April 2024
Ajay
India3 reviews8.0“Probably the hotel was busy so they were not upto the mark”- • Leisure trip
- • Couple
- • Double Room with Creek View
- • Stayed 3 nights
- • Submitted via mobile
Reception service is pathetic They never pick up the call and even if we ask some thing to get delivered it does not happen. C/in takes a longer period
Room was ok
Stayed in April 2024
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Reviewed: 10 April 2024
Obaid
United Arab Emirates56 reviews5 helpful votes7.0“Trip to Rak”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location was excellent Rooms was clean Helpful staff
Stayed in February 2024
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Reviewed: 10 April 2024
Dileep
United Arab Emirates19 reviews1 helpful vote7.0“It was good stay with family, multiple shopping malls in walkable distance.”- • Leisure trip
- • Family with young children
- • Double Room with Extra Bed
- • Stayed 1 night
- • Submitted via mobile
There was no parking slots available at basement and no floor mat.
The hotel located at center of the city, restaurants and shopping malls nearby
Stayed in April 2024
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Reviewed: 9 April 2024
Lokesh
United Arab Emirates6 reviews8.0“Excellent hotel”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Its near to all facilities
Stayed in April 2024
