Everything was great

Fabulously appointed.

Stayed in May 2024

Nothing

The facilities

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

The view near from everywhere

Stayed in March 2024

Uhm for us was everything very good so yeah.

The property is located near to small markets and supermarkets so it is very good. Face to the Hotel there are also a small restaurants where we can eat.

Stayed in April 2024

Check in time should have been more efficient , We hv to wait for 30 minutes

Excellent

Stayed in April 2024

Staff, food, facilities in the room

Diverse choices at breakfast, comfortable facilities at the beach, amazing room facing the sea.

Stayed in March 2024

It was too sad to leave.

From the moment we arrived, the concierge team took care of our luggage even before we got out of the taxi. So prompt! We were escorted in, given warm towels and a refreshing drink while we waited for check in. You instantly feel more relaxed after a long trip. We were checked in by Taimoor who provided an exceptional service to us, helped us check in a lot earlier and was a real pleasure to deal with overall. We were so grateful to him for sorting us out so quickly. The hotel itself is stunning. The pool area, the private beach and the facilities are fantastic. The shielded Bay Area is perfect for swimming. The beach is so clean and there are no stones or shells which makes it great for swimming in the ocean. Comfortable lounges by the pool and the beach. The team working there are proactive with getting you a lounge, helping with towels and making sure you are well taken care of. The room is large, comfortable, new and beautifully appointed. We had the ocean view room and it is well worth it. The water, coffee and tea, milk, honey and other things provided in the room are great. Massive shower and a separate bath, great size balcony, all wonderful. We were so grateful for the housekeeping team. Especially Rukshan who looked after us did an outstanding job every day and we were so impressed, even making a towel elephant and towel swans for us. Even though we only stayed for 4 nights, the sheets were changed in our room midway through the stay. I also want to mention Imrana, the housekeeping manager who checked in with us to make sure we were happy and everything was done to our liking. I travel a lot and I have to say this hotel has the best housekeeping standards and the best team. They really went above and beyond. Buffet breakfast and dinner were great. Wide selection and the dishes varied day to day. We didn’t have an all inclusive options so don’t know what that’s like.

Stayed in April 2024

Broad my parents for vacation to Saray. Good facilities, good beach, very clean rooms. Friendly staff Special THX for Muzammil on the reception, extremely supportive and kind! Overall great experience! Recommend

Stayed in March 2024

Nothing

Everything was perfect

Stayed in March 2024

There is nothing to say that I didnt like.

The best part about this hotel is the whole staff team. They are simply amazing and make your stay incredibly special. From the moment you arrive to every single detail they are polite efficient and go the extra mile to make you feel extremely special and cared for. Purely brilliant.

Stayed in March 2024

There’s an essential ‘chemical’ oil diffuser machine at the lobby, the smell was too strong, such a toxic thing to use, as it causes allergies and irritations. I hope hotel management considers the guests health more.

Nice staff and professional.

Stayed in February 2024

Lack of vegetarian food menu. I hope they will add the Kuwait channel1 on TV.

Location and professional kind staff. And my appreciation and special thanks to Mr. Islam.

Stayed in February 2024

Very nice hotel

Stayed in February 2024

Amazing

Stayed in January 2024

Beautiful beach beautiful hotel everything perfect So good breakfast

Stayed in January 2024

The location, the friendly staff, the room and bathroom. Everything

Stayed in February 2024

Surrounding neighborhood

The beach

Stayed in February 2024

Good

Good

Stayed in February 2024

It rained! Who goes on a staycation in the UAE and it rains. Hotel, you need to get this weather sorted ;) no complaints- great staff and lovely atmosphere. Will be back!

The service was exceptional. Quality of food and drink was impressive. Had the best pizza on the beach I have ever tasted. Upgraded to the royal suite for a small fee and was very impressed.

Stayed in February 2024

Nothing too negative to mention. Perhaps valet service could be a little bit sharper but overall everything was very good

The property is just the right size, not too overwhelming and felt very cosy like home. That’s what the hotel shall be!

Stayed in February 2024

The gym

The ambiance

Stayed in February 2024

Everything was perfect. Nothing to complain about.

Everything, room, beach and breakfst was more than perfect. Especially the staff at the reception and the the breakfast restaurant was extraordinary friendly and helpfull. Thanks so much to the team. We will come back.

Stayed in February 2024

Nothing

Location facilities and specially the staff

Stayed in February 2024