No complaints

Perfect location

Stayed in February 2024

No complaints

Stayed many times perfect location basic rooms , works for me

Stayed in February 2024

Annoyed as all rooms are advertised with a balcony. We did not have one, just a tiny room with 2 beds. Don't advertise what you don't have. Only half of their rooms have balconys I'd say. The ceiling light in the room was broken, instead of fixing it they just took it away and pushed the wires into the hole in the ceiling! The shower was in need of repair, leaking and mouldy grout. No window in the bathroom and no fan to extract the steam and smells. No storage to put ski gear and boots was a problem also. Just need a decent maintenance team to keep on top of the things that need doing. However I'm just pointing out the bad bits for an honest review. . I'd definitely stay here again

The staff here are absolutely amazing. Could not ask for better. WiFi is excellent, location and parking is excellent. Beds are very comfortable and the room was nice and warm. TV in the room was fine, and had channels in Spanish, Portuguese, french and English. Breakfast was good, except when busy as a lot of younger people were staying there. They would arrive first thing and hoarded all the pastries to take skiing with them. You'd watch them making baguettes etc and then taking them for lunch. Which meant if you didn't get there early you missed out. Dinner was excellent also. We had a set menu for 6 nights as it was quiet, but on Friday night there was a buffet which was amazing. Really nice. The bar downstairs was excellent, lovely locals, great prices on drinks and as I said excellent staff. The staff are the ones that make the place so good.

Stayed in December 2023

The river make a lot of noise

Good location. Free parking. Few restaurants and bars in the street

Stayed in June 2023

The personel cannot speak english at all.

Great location, acceptable breakfast considering off-season.

Stayed in May 2023

Needs updating. Quite basic. Not cleaned very well.

great location

Stayed in February 2023

It is a bit noisy here. Also, apartments on the 3rd floor are uncomfortable because there is only one small window.

Great location, near ski lift, ski tent and bus stop. , Friendly people. Really nice tavern inside. Good wifi.

Stayed in January 2023

We like the place, the location, the staff and the food was so good in the restaurant eventhough we didn't eat buffet but we had plates...easy access to the mountain and going to the centre...definitely will come back and highly recomended this place..

Stayed in January 2023

The noise from outside all through the night

The proximity to the gondola

Stayed in January 2023

proximity to lifts, bar, food and nice staff.

Stayed in December 2022

noisy

location

Stayed in August 2022

bathroom was not clean. and there were guests on our floor with the open door making noises until 1:30 am!

location. staff. good dinner (Racklette) at the restaurant.

Stayed in August 2022

Nothing

Staff were very helpful given we don't speak Spanish and very accomodating. Beds comfortable and the breakfasts were great

Stayed in July 2022

You hear every little sound. Drunk people in the street, noisy guests. It's not really the hotel's fault.

Comfortable place, good location. Close to everything. Decent breakfast. Super friendly staff.

Stayed in July 2022

Hotel has forgot that we will come this day and noone was at the night at reception, and hotel was closed.. Parties in the bar downstaris

Breakfast was not so big, but it was tasty, plate of cheeses, jamones, juices, jogurts, coffe, tea, jams, etc In general stuff was nice

Stayed in May 2022

The heating was on minimum and no way to turn it up, the room was too cold.

The staff are very friendly and the location is perfect.

Stayed in March 2022

My room was slightly small for my size, I'm just over 6 foot and struggled with the sloped ceiling as I was on the top floor at the end of the building. Not so bad that I had to change rooms though.

Breakfast has improved and is good value for money, the bar is good and very cheap, and location is almost 2nd to none.

Stayed in March 2022

The locals party on Saturday night with extremely loud music until 3 am

The family atmosphere

Stayed in February 2022

Staff - very attentive and welcoming. Great location for accessing the gondola and amenities of Arinsal.

Stayed in February 2022

Was alittle basic , and the bath was dirty and only big enough for a child

The staff were very friendly and welcoming, fantastic location

Stayed in December 2021

Great cosy bar

Stayed in October 2021

The small heater wasn't working properly and the room was a bit cold.

Nice personal. Price/ quality. Free parking nearby

Stayed in October 2023

Great location

Stayed in August 2023

Its not a modern place, but for this price is the best in Andorra.

Good value for money, good WiFi, nice staff. Taverna Comapedrosa is allways full with locals and has very tasty pizzas.

Stayed in May 2023