Carretera General 2, Edificio Prat De Les Molleres, AD100 Soldeu, Andorra
#19 of 48 hotels in Soldeu
Guests' ChoiceBased on 190 apartment reviews
8.5Cleanliness
8.9
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
8.9
Value for money
8.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Assiya
FranceWe had to go to another place for checkin. Luckily we were on the car, otherwise it wouldn’t be easily done for one night only.
Spatious and best value for money
Stayed in May 2024
Reviewed: 24 May 2024
Varga
NetherlandsThe pictures were pretty different on booking as in the real. We had to check out at 11, but before 10 they already were knocking on our doors. It's literally no place to smoke nowhere. We stayed for 1 night so it was okay, but I wouldn't stay longer.
The view was nice. The bed was comfortable.
Stayed in May 2024
Reviewed: 11 April 2024
Sarah
SpainThe traffic was loud at nighttime in 1 of the rooms.
The apartment is around an 8 minute stroll to the gondola. It wasn't an issue with a 6 year old. We left ski equipment in a locker at the gondola.
Stayed in March 2024
Reviewed: 9 April 2024
Alexandra
United KingdomLocation
Stayed in April 2024
Reviewed: 4 April 2024
Sara
United KingdomThe apartment was very clean and have everything what you need for a good stay.
Stayed in April 2024
Reviewed: 1 April 2024
Nivin
United Kingdom- Quite close to the road, so the rooms facing it lack noise insulation; earplugs are a must. - Smaller second bedroom with twin beds in it, with a window opening onto a blank wall & what appeared to be an internal lightwell, which gave it a claustrophobic feel. - A series of mishaps on day one of skiing left us without access to the apartment. Despite explaining the unavoidable situation to the property's main line, we were refused spare keys and calls after the initial abrupt hang-up went unanswered. Fortunately, a ski resort staff intervened & we were told to go to another location to collect our spare keys. Small as the country is, this return trip took over two hours because we had to travel via bus in our ski gear & with our equipment. While we understand the importance of adhering to the reception’s 5pm closing time, a more flexible or empathetic approach in extenuating circumstances would have been greatly appreciated. Were it not for the kindness of a stranger, we would have been left stranded overnight in low temperatures.
Spotless, well-equipped and spread across two floors, with heated floors! Spacious master bedroom & living room with a mountain view, with blackout blinds throughout. They also leave keys for unexpected late check-ins in a safe box, which is thoughtful.
Stayed in March 2024
Reviewed: 26 March 2024
Julie
United KingdomWi-fi not very good
Clean, comfy apartment and spacious.
Stayed in March 2024
Reviewed: 18 March 2024
Jane
United KingdomWi-Fi was intermittent
Not available
Stayed in March 2024
Reviewed: 13 March 2024
Lisa
United KingdomNothing
Stayed there before
Stayed in March 2024
Reviewed: 3 March 2024
Roger
United KingdomN/A
Very clean and well equipped apartments. Really comfortable beds and quality bedding. Several large wardrobes for storage. Two bathrooms one with bath and the other with a shower.
Stayed in February 2024
Reviewed: 3 March 2024
Peter
SpainMore washing up liquid and gel in the showers.
Stayed in March 2024
Reviewed: 27 February 2024
Mark
United KingdomSize, location, on site parking
Stayed in February 2024
Reviewed: 26 February 2024
Shadi
United KingdomVery tiny kitchen and no proper storage for ski gear
Nice apartment in Soldeu with all the amenities you need for a week or so. Can take 5 people easily including on the sofa bed. Underground car park is good and secure slightly tight but SUVs and vans can still fit in with a bit of difficulty... Restaurants bars and shops all within few minutes walk Staff on reception very friendly and helpful.
Stayed in February 2024
Reviewed: 25 February 2024
Ekaterina
FranceNothing
It was a wonderful experience. Firstable the staff is really nice and gentle, we could checked at the morning, and we had the assistance all time. The appartement is very good equiped, everything is here. The appartement is very warm, clean and with very nice view. Location is great, bars and restaurants are nearby. Bus station is in 2 min walk. The telecabine is in 7 min walk. Will come back.
Stayed in February 2024
Reviewed: 12 February 2024
Paul
RomaniaThe first apartment we went to was smelling like smoke and weed, so we had to ask to change - which the kind receptionist very readly found a solution to quickly. The place is equipped with the bare minimum, a bit Spartan, it does the job and that´s it.
The place is not far from the ski cabin, and it has a garage, so we could drop the car and easily walk in the morning.
Stayed in February 2024
Reviewed: 10 February 2024
Katie
United KingdomSome noise from guests entering / leaving the building Would have been helpful to have some dish soap and a tea towel
Spacious, well equipped apartment with a good amount of storage space Convenient location with a five minute walk to bars and restaurants and a 10 minute walk to the gondola
Stayed in February 2024
Reviewed: 9 February 2024
Sigurjon
IcelandObviously newly painted. Strong smell of paint. Pillows too firm.
Clean, spacious and well located. Parking garage included.
Stayed in February 2024
Reviewed: 4 February 2024
Eugene
Irelandwifi was quiet poor and didn’t work upstairs
clean , modern duplex apartment with excellent showers and comfortable beds
Stayed in February 2024
Reviewed: 22 January 2024
Dave
IrelandThe noise from the road was very bad at night.
Meet expectations except proximity to the main road.
Stayed in January 2024
Reviewed: 17 January 2024
Emma
SpainNothing. Everything was great.
The apartment was a duplex which was nice having an upstairs and downstairs. It was very clean and well equipped with a good range of kitchen equipment, hair dryer and extra bedding if required. There are 2 bathrooms, 1 upstairs and downstairs with bath and shower facilities. The bed was super comfy and warm. Really well situated apartment just 5/10 mins walk into the center. Toni on reception was great answering messages quickly and provided bus info for getting up to resort from Andorra la Villa, (L4 to Pas de la Casa.) The check in instructions were very clear and easy process throughout.
Stayed in January 2024
Reviewed: 15 January 2024
Costin
RomaniaCleaning could be improved
Very well positioned, close to the slopes. Spacious rooms and a lot of storage space.
Stayed in January 2024
Reviewed: 2 January 2024
Joanna
PolandAll the staff was friendly, helpful and apartment was clean and well equipped.
Stayed in January 2024
Reviewed: 2 October 2023
Léa
FranceThin walls and parking lot not convenient
Well located, on street level almost with steep staircase. Clean and functional
Stayed in August 2023
Reviewed: 29 September 2023
Kathryn
United StatesI was from out of the country, so didn't have WiFi capabilities to check my email or receive calls. The info to get into the place was sent a few hours prior to our arrival, so we had to use data to call and get in. We also could not find any cups or plates in the apartment. We had difficulties contacting the management. The plates and cups were in a strange spot, i guess, but we only found this out, long after we checked out.
Facilities were excellent, with a safe garage for our car. Would recommend.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content