The indoor jacuzzi was the outdoor jacuzzi was just warm, not hot,

Very nice room. Awesome views. The kitchen (small additional charge) was very handy. The breakfast included with the room charge was excellent!! The spa had a dry and steam sauna

Stayed in May 2024

-

Very beautiufull location on the mountains

Stayed in May 2024

It’s a bit far from town center

Staff was very nice and polite

Stayed in February 2024

Nothing

Everything. Its superb. Suite spa and parking.

Stayed in March 2024

Honestly, for the price we paid, it was brilliant! It would have been lovely to have had a pool, but for the price you pay, the lovely little spa is a fantastic addition!

⭐️⭐️⭐️⭐️⭐️ We loved the hotel manager, who was friendly and spoke excellent English, he was cheerful and welcoming every morning at breakfast. Breakfast was also 5 star 🌟. Amazing continental selection, plus full cooked breakfast every day! We loved how peaceful and quiet the hotel is. It is just a 20 minute walk (down a very steep hill, so a little tougher on the legs on the way home after a meal) from the main village of Canillo. Rooms were super clean, and beds really comfy and very spacious. Cleaned daily, including the little kitchen area. You can choose to have just the fridge and sink part of the kitchen for free, or pay an extra €10 to use the microwave / hob. The little spa was great - open from 3-10pm daily, and children are allowed in as well which is nice. When we stayed in February half term, there was no snow in the village of Canillo, however as soon as you get in the Canillo cable car and start to travel up the mountain you see snow! Canillo cable car is easily reached by using the hotel shuttle bus service that runs from 9-5pm (inline with the cable car opening times) However we choose to drive down ourselves and park in the multi story car park attached to the ski lift - just to make it easier, as we then left skis in the car overnight. If you have a ski lift the car parking is 50% off so for a full days car park you will only pay about €3 (as it is 25 cents per 15 mins) Free parking is available outside the hotel in their car park, however if you arrive and it is snowy you have the option of a paid undercover car park 🅿️ Pic Negre ski shop next to the cable car had run out of ski rentals when we arrived Monday morning, they directed us to Elite Sport just a short walk away in Canillo and they were incredible , so friendly and helpful and really reasonable priced!

Stayed in February 2024

Breakfast room crowded and noisy at peak time with many kids running around. Daily cleaning could be improved. Internal jacuzzi in spa does not look well kept and clean. Room furniture a bit old.

The hotel has all you need to make the stay comfortable. Generous breakfast, spa facilities, possibility to rent and store skiing equipment, free parking. Our room was very spatious. Very limited noise from sorroundings and adjacent rooms.

Stayed in February 2024

The spa could do with being a couple of degrees warmer.

Great hotel, the lovely staff were very friendly and helpful. Nice spa, highly recommended

Stayed in January 2024

the kitchen in the room was locked and needed to pay extra to be used.

Great value for money, SPA is for free and perfect if you have a car (free parking). Breakfast was good too. I do recommend

Stayed in December 2023

The location is amazing 🤩

Stayed in December 2023

The hotel was spacious and light, with excellent views over the town and mountains to front and mountains to rear. Our suite was very spacious and lots of storage and very comfy bed. The staff were all very knowledgable and helpful, and spoke English, in particular Alicia gave us advice on restaurants and booked for us. Perfect location for us - quiet location with car park, so no hassles with parking, but only 15 minute walk to centre of town. Breakfast buffet was topped up regularly so all very fresh and an excellent selection. Used the spa facilities which were all clean and working. Excellent location easy access to view points and Pont Tibeta - suspension bridge.

Stayed in September 2023

Old furniture

Whirpool outside Good breakfast

Stayed in October 2023

Nothing

Great stay in spacious room with nice spa and good breakfast. Convenient parking opposite hotel

Stayed in November 2023

Very nice hotel and breakfast was 10+++

Stayed in November 2023

Nothing - it was a great stay.

Spa great. Helpful staff. Spacious accommodation. Good (uncovered) free parking opposite. Plenty of choices at breakfast.

Stayed in October 2023

Nothing much - a little street noise because it was warm and we had our windows open, but nothing major.

This was a very nice place to stay - suites with lots of space, very comfortable, great price, free parking, good breakfast. We liked the location in Canilla, away from Andorra de Vella and close to good hiking.

Stayed in October 2023

The hotel is a bit older and the rooms could use a update.

Huge apartments, great views and very nice staff. The beds are very comfortable.

Stayed in October 2023

Nothing

Hotel has great views, excellent spa area a d is good value for money. Staff were excellent and very helpful. Good breakfast and spacious rooms.

Stayed in September 2023

Nothing

The hotel is in a fantastic location. The staff were all friendly and helpful, especially Alicia, who was willing to go out of her way to help us. The amenities were very good. The breakfast was plentiful with lots of choice. We look forward to staying again.

Stayed in August 2023

No hooks for hanging dressing gowns/jackets

Clean, spacious, welcoming and good facilities

Stayed in August 2023

Really beautiful hotel and nice big room. Good value for money. Very good breakfast. The surroundings are impressive. Too bad we didn't have time to take advantage of the spa. Just perfect!

Stayed in August 2023

Brilliant vistas, easy to get to. Nice hot tub. Overall a very nice relaxing hotel 😁😎

Brilliant vistas, easy to get to. Nice hot tub. Overall a very nice relaxing hotel 😁😎

Stayed in August 2023

Nothing

Location, room, breakfast

Stayed in June 2023

Walls were dirty Breakfast was always the same and without any vegetables Spa amd gym needs to be renovated. It is mostly working,but it is old.

Nice location Free parking with enough space TOP friendly people working there - 10stars out of 5 👍 Breakfast included Spa and wellness Big rooms with living room and kitchen.

Stayed in August 2023

The hot tub (both inside and outside) were lukewarm at best

The rooms are very spacious and clean. Staff are friendly and (very) multilingual! Excellent value for money, and a very well-kept hotel. Would definitely come again!

Stayed in July 2023