Crer. Prat De La Creu, 14, AD500 Andorra la Vella, Andorra
#52 of 78 hotels in Andorra la Vella
Guests' ChoiceBased on 191 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.3
Facilities
7.9
Staff
8.7
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 17 April 2024
Delia
FranceAll good
Great location
Stayed in April 2024
Reviewed: 17 April 2024
Izabela
United KingdomLocation the best the swimming pool very Nice Staff very friendly Highly recommended
Stayed in April 2024
Reviewed: 26 February 2024
Ilisei
United KingdomEverything
Stayed in February 2024
Reviewed: 12 February 2024
Niamh
IrelandNoisy...could hear people flushing toilets in other rooms.
Location
Stayed in February 2024
Reviewed: 5 January 2024
Natalia
United KingdomCarpet needs to be changed
Comfortable bed and quiet room. Excellent breakfast
Stayed in January 2024
Reviewed: 27 December 2023
Shirley
United KingdomTo go to swimming pool we need go to hotel Mercury although it’s near but very cold to came back from swimming for our room.
All staff are polite and friendly. Me and my son really enjoyed it! The staff on restaurant are friendly and always ready to help us. Very good food!
Stayed in December 2023
Reviewed: 23 December 2023
Jose
ChinaExcellent location, good breakfast
Stayed in December 2023
Reviewed: 15 December 2023
Alex
IsraelLooks a bit "old". Not like usually chains are. Mercury Spa center near maintenance not really well... so it's not nice at all.
Excellent breakfast, good location for Andorra la Vella
Stayed in December 2023
Reviewed: 8 December 2023
Tony
PortugalGreat location, right in the centre. Good bar and breakfast. Great we could use the onsite paid parking. Warm room. Comfortable beds. Friendly staff.
Stayed in November 2023
Reviewed: 8 November 2023
Haiying
PortugalFacilities need to change. for example the toilet.
Good breakfast, good location, so friendly and helpful staffs. Recommend
Stayed in October 2023
Reviewed: 7 November 2023
Rickard
SwedenClose to city centre and main streets for shopping The buffe at the restaurant was great
Stayed in November 2023
Reviewed: 3 November 2023
Ramojus
LithuaniaGarage didn't have space for the car, the hotel is old and worn-out, modest breakfast
Great location
Stayed in October 2023
Reviewed: 25 October 2023
Cathrin
United KingdomWe loved our stay at novotel, it was very central right in the town centre. Great breakfast, great value for money. We were very happy with our stay .
Stayed in October 2023
Reviewed: 24 October 2023
Delia
FranceExcellent spa. Great location. Loved breakfast.
Stayed in July 2023
Reviewed: 14 October 2023
Ali
SwitzerlandPrice is really reasonable with a free spa amd breakfast!
Stayed in October 2023
Reviewed: 28 September 2023
Jayne
United KingdomIt is very used and needs updating, but considering the price and location it was value for money
The staff were really helpful and friendly. The room was spacious with a comfortable bed and as clean as it could be considering its age! We had a really delicious evening buffet which was good value for money and a good breakfast. The parking although expensive was secure with a friendly helpful attendant
Stayed in September 2023
Reviewed: 27 September 2023
Aya
SpainThe staff wasn’t very kind But ok
The rooms were clean and comfortable The location was great The breakfast was very good
Stayed in September 2023
Reviewed: 4 September 2023
Sandro
SpainWhilst the hotel is in an excellent location, its the staff that make this hotel what it is. Keep up the great work
Stayed in August 2023
Reviewed: 11 August 2023
Stephen
FranceNothing
Great location, lovely staff, fantastic breakfast
Stayed in August 2023
Reviewed: 4 August 2023
Rok
SpainGood location and great breakfast. Good value for price. Ive been to many Novotel hotels and this one was definetly one of the best
Stayed in August 2023
Reviewed: 28 July 2023
Rita
PortugalBreakfast was definitely not a strong point
Great value for money, friendly staff, central location
Stayed in July 2023
Reviewed: 21 July 2023
Bandar
Saudi ArabiaParking close at 11 pm you should go to the reception.
Pool Gym Parking
Stayed in July 2023
Reviewed: 8 July 2023
Sjjtheyounger
United KingdomOdd to have toilet separate from washbasin/shower. Room a bit dated. Parking spaces a bit tight. Although we did see a couple of fairly big spaces.
Staff on reception and in the restaurant superb. Very helpful and professional.All spoke some English. Both breakfast and dinner excellent. Location right in the middle of the main shopping street. Underground secure garage worth reserving despite the high cost of 26 euros a night. Bedroom a good size and very comfortable. Coffee/tea making facilities but no milk.
Stayed in July 2023
Reviewed: 7 July 2023
Sean
AndorraThe booking system with booking.com is not very good because it keeps diverting you to other properties which is not the fault of the Hotel but booking.com trying to off load other properties where they make more commission.
The room was very nice and the breakfast was excellent with lots of choices to choose from. I rate the breakfast at 9/10. I have stayed here many times before and my room was not facing towards the river and it was a disaster because the side rooms appear to be directly over the laundry and every morning the machines start running at around 4-0 AM so so sleep from that point forward.
Stayed in July 2023
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