The room felt a little empty. The car park was very difficult as others had not parked in marked spaces.

Convenient, very helpful staff, great view.

Stayed in May 2024

-

Friendly staff at reception. Large bathroom wit bathtub.

Stayed in April 2024

La falta de amenities en habitacion con un coste de 100 eur. por noche ?? Kit dental coste aprox.50 cents ?? Kit afeitado coste aprox. 38/40 cents ???

La ubicacion, la atencion del personal

Stayed in May 2024

the hotel is in the center of andorra la vella

Stayed in May 2024

Parking was expensive. No reduced price for the moto.

Good location - great breakfast and nice staff

Stayed in May 2024

Receptionist was very helpful , gave detailed info where to park then later stored luggages free till we left. Andorra beautiful place and reasonable shopping without tax for us

Stayed in May 2024

Getting to the parking is confusing due to the street layout in Andorra. Parking is adjacent but behind the hotel. Reaching the entrance point is a bit tricky. I appreciate the YouTube video. But, I suggest sending the high lighted map as a file to guests who alert you that they will require parking. There is no drop-off parking on the reception side. So, you must park for 2 minutes on the sidewalk to get the map to parking. Again, tricky. Once in the parking lot, it is unclear which floors you are allowed to park on. ... until you reach the higher floors that you are allowed to park on. I suggest some signs indicating the allowed parking areas for hotel guests down at the entrance gate.

Convenient. Clean. Parking adjacent.

Stayed in April 2024

Parking poc accessible

Stayed in April 2024

Cleaning was bad!!! Really, even in the bathroom, we sow long hairs!!

Personal at reception was helpful and friendly! Large room comfortable.

Stayed in April 2024

Nothing

The location of the hotel is ideal, everything is accessible on foot. The staff is very pleasant. The rooms are very large and comfortable. I recommend this hotel

Stayed in March 2024

The lady at the check in counter had our information wrong on the paper and asked us to sign on the it just because she wants to save a paper.

Stayed in April 2024

Everything was OK

Everything was at the highest level, especially courtesy from the staff

Stayed in April 2024

The bed we had was really hard but spacious.

Hotel was well appointed, spacious and clean. Staff were really friendly and helpful. The location was also excellent.

Stayed in March 2024

Paid parking

Location

Stayed in February 2024

Hotel and location is nice, the problem we had was to find a parking lot, and the staff English wasn’t as good as expected

Stayed in January 2024

More gluten free options for breakfast

Big room, nice views and very clean and friendly staff.

Stayed in February 2024

Honestly probably THE best location to stay in, in Andorra La Vella. It’s located in the heart of the center and at the very start of the main shopping/restaurants street! Such a convenient place to stay and rooms were actually massive and extremely comfortable.

Stayed in January 2024

Really nothing! It's a great hotel.

The breakfast was very good; they even offered to make me eggs.

Stayed in December 2023

The room did have a thermostat, but anyways appart from that te temperature of fhe room seemed to be controlled by the hotel since I woke up during the night feeling hot. And the thermostat was off, also were the radiators.

Closeness to the city center, cleanliness and staff aproach.

Stayed in January 2024

There was no coffee maker in the room. For the price you pay that is the least you expect

Location was the best. The staff very friendly. Large room.

Stayed in December 2023

The mini bar is available, but the room lacks a kettle. A bit inconvenient, I should say (kettles are available in premium rooms but I couldn't upgrade since all were busy)

Excellent location, spacious and tidy room

Stayed in December 2023

The fact that although the room was huge and we could all have slept in one room for the night, the hotel policy is that anyone aged 16 years and over is classed as an adult. But you have to be 18 years old to book your own room. So, as our 16 year old daughter cleverly pointed out - "So, I'm too old to share with you guys, but not old enough to have a room on my own?" Good point, I feel... Breakfast expensive for family of 4, so we ate out.

This was a one-night stopover in Andorra with our 2 teenage daughters. It is right in the centre of town, which is really convenient, but some might find it a little noisy? The traffic is right outside but the rooms are double-glazed, so we had a great night's sleep. The rooms were huge, so we could really have managed with one room, as there was plenty of room even with the sofa bed, but booking.com wouldn't let us book just one room. Beds were very comfortable, and we liked the wooden floors etc for hygiene reasons. Huge bathroom, and nice toiletries, too.

Stayed in October 2023

Bathroom was a bit outdated.

Excellent location and parking option. We had a nice room with balcony looking out to the street. Staff was very helpful, nice and everything was done quickly at the check-in and check-out.

Stayed in November 2023

Great location. Clean room. Standard firm bed and pillows.

Stayed in October 2023