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Reviews of Fènix Hotel 4 stars

Avinguda Prat Gran 3-5. Escaldes-Engordany, AD700 Andorra la Vella, Andorra

#45 of 78 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 313 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 31 July 2022

    8.0
    location a little hard o find for first timers
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    roof-top restaurant was excellent

    Stayed in July 2022

  • Reviewed: 27 July 2022

    9.0
    Perfect hotel for a relaxing stay in the city center of Andorra.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Services like using the pool should be free for hotel quests as the hotel room and meals are precisely.

    Nice and comfortabel hotel at the edge of the big shopping street in the city center. Also a 5 minute walk to the excellent caldea spa. The room was perfect all was the bathroom was a little bit outdated by everything was there. The facilities offert by the hotel are perfect but a little bit pricey. The snacks and drinks that you can order in the lobby are delicious and freshly made. And definitely threat yourself to a meal and cocktail on the rooftop bar as this will surely be the best 360 panorama view you gonna get the mountain range around Andorra city. Breakfast was nice with a lot of options. Private parking is available.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    It was convenient regarding equity, the breakfast was good.

    Stayed in June 2022

  • Reviewed: 16 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    air conditioner did not cool enough

    location. public parking close.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    8.0
    good value
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    but it’s not **** I think about ** or ***

    it’s 100%% center of the City.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We went on the weekend and no parking was available at the hotel. No ramp at the entrance for the luggage.

    Excellent location. Comfortable room and bed.

    Stayed in July 2022

  • Reviewed: 7 July 2022

    9.0
    Great Value, motorcycle-friendly, and wonderful staff!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    I thought breakfast was a bit mediocre. Nothing bad, but selection was limited, for example, only a few pre-packaged yogurts, and I would have enjoyed some different cereal selections.

    The staff was incredibly polite, and helpful and helped me secure parking for my motorcycle. Helped me stay in the same room when I decided to stay an extra night. I love the rooftop bar / casual dining experience.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    7.0
    comfortable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the cleaning lady made a lot of noice in the corridors at 7am

    good location. very clear. nice rooftop area. breakfast was decent

    Stayed in July 2022

  • Reviewed: 5 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Basic breakfast No coffee or tea facilities in the room Only a very small window in the room

    Very friendly staff Clean bathroom

    Stayed in July 2022

  • Reviewed: 23 June 2022

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Free chocolate is always welcome

    The blackout blinds were amazing. I slept until 9.30am thinking it was the middle of the night.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    A nice stay with some minor remarks.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    Room looking at the back side of the hotel with very small, narrow window with no direct sun light along the whole day - as result room was always in the dark and lamp lights necessary to be switched on all the time. Guess it would be different for the hotel front side where windows seem to be with normal sizes. Hotel garage providing place only on availability, even if explicitly mentioned in the reservation, and very costly - 26 eur per night. Parking itself is rather narrow and, when busy, very difficult to maneuver a bigger car.

    Very nice location, 2 minutes away from the main walking street and 10 minutes walking from Caldea wellness center. Rooms and bathrooms are spacious, providing sufficient place to accommodate even for longer stays (we were there for almost a week). Rooms were clean and aired, providing nice freshness in hot summer days (we were there in mid June with outside temperature of above 30 degrees). Bathroom was spacious, equipped with comfortable bathtub and with all necessary items that were duly replenished by personnel when needed. Overall, a positive opinion, will consider repeating again.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    7.0
    Needs a few loving touches but still a good option for a night or two.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    While the room is very nice the windows need to be replaced. There is little isolation and there is basically no sound proofness. You can hear all the street life Breakfast is a bit strange, as everything will be brought to your table (no self service whatsoever) - that can be nice, here, it feels like cantina level products (one slice of toast but two mini donuts, two croissant, but one choco croissant) ... you can order additional items but the two we chose were both so so ... Service could be a bit more attentive too. Overall probably not the best element of our stay here.

    Very friendly reception, helpful front desk team Nice location close to the shopping street and the spa Nice room lay-out AC Nice bath-room Option to use the spa (small pool and sauna) Parking possible on-site even though access is a bit tricky to find and might get you into trouble depending on traffic

    Stayed in June 2022

  • Reviewed: 7 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms a bit tiered and no water

    Breakfast was excellent

    Stayed in June 2022

  • Reviewed: 4 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    parking quite expensive

    very good breakfast, friendly staff

    Stayed in June 2022

  • Reviewed: 25 May 2022

    8.0
    My stay was good regarding the location and nice view from my room.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast, 12€ per person ir wasn’t worth it. The food wasn’t good, no taste and old.

    location

    Stayed in May 2022

  • Reviewed: 23 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    great location

    Stayed in April 2022

  • Reviewed: 22 May 2022

    8.0
    Good location, perfectly ok stay apart from AC not working properly
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The room was unbelievably hot due to the weather, AC not working, but was ok by the morning although still not great. Rooms a little dated but perfectly ok.

    Hotel has a good location, clean with good parking (€26) per night, nice breakfast

    Stayed in May 2022

  • Reviewed: 22 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Pillows very thin and uncomfortable. Need improving tbh.

    Restaurant and roof terrace are very good. Good lobby bar also.

    Stayed in April 2022

  • Reviewed: 9 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were way to hot even with windows open poor ventilation in bathroom and bedroom.

    Location, value for money

    Stayed in April 2022

  • Reviewed: 28 March 2022

    9.0
    Great breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn't like the room view.

    The location is very good and we loved the continental breakfast. Nice staff. Clean and big rooms.

    Stayed in March 2022

  • Reviewed: 27 March 2022

    7.0
    Lower your price or improve your overall service
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room floor and surfaces seemed old and used with traces on the floor and some marks on the couch, etc. Breakfast was disappointing and staff could be nicer, and more eager to help, especially for this price range.

    Location, room size, shower/bathroom

    Stayed in January 2022

  • Reviewed: 10 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    in the center of town. Had parking.

    Stayed in March 2022

  • Reviewed: 27 February 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    We booked a half-board, the breakfast was every day the same, there were no menu, just a continental breakfast, no variation. Dinners were good cooked and tasty. But the menu was very short without any change during the whole week. At the same time I mentioned some people who've got another dishes, which were not in the menu at all. Have no idea how it worked. An unpleasant person in the restaurant called Laura, neither friendly no polite. The personnel speak english only at the reception. But it has become an overall trend in Andorra, that people don't want speak other languages. The cattle in the room would have been nice.

    A very nice hotel, free shuttle to the slopes, sauna. The rooms are spacious and warm. Personnel are nice and helpful. Close to Caldea and shopping street.

    Stayed in February 2022

  • Reviewed: 20 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff are very helpful and friendly. Some could be more friendlier. Some appeared to be in a bit of a mood which put a dampner on our experience.

    Loved the location and food

    Stayed in February 2022

  • Reviewed: 17 February 2022

    8.0
    Nice hotel, good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    No elevator to take your luggage from the car to the hotel. We had to climb stairs, carrying our luggage up to reception. Do not recommend for anyone with disabilities or anyone who is not strong enough to go up a flight of stairs with all their luggage. No one to help either.

    The room was very clean but small . Good tv and internet servicce. Bathroom very clean and adequate.

    Stayed in February 2022

Showing 76 – 100

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