Room was very tight. Small desk in room that seemed to serve no purpose but take up space.

If you take the bus from Barcelona it is very convenient and close to where the bus stop is. Breakfast had lots of options.

Stayed in March 2024

Cleanliness was a real issue in the rooms, and value for money was poor. Parking was a bit of a hassle, easy to find but the parking meter had to be periodically checked and paid (coins only!).

The breakfast buffet was very good, the staff was friendly, and the location of the hotel is very convenient.

Stayed in February 2024

Not enough hanging space in the rooms for wet ski clothes

CLean and central, nice breakfast

Stayed in February 2024

The bed had many old bloody bed bug stains on the mattress, I would have thought the cleaning staff would do something about that. The ensuite didn't have a vent so the build up of moisture made the room feel very stuffy, especially after 3 people in a row would shower. I'm guessing because of the lack of vents, there was a bit of mould in our en suite which made the stay feel a bit dicey. The radiator was broken too. We couldn't turn it down so the room felt very hot. We have had to keep the window open at all times due to the moisture and the temperature of the room. Felt like this was waste of energy :(. Although the food was delicious, the temperature of the food was not great. Unless you came for dinner immediately as it opened, you won't be guaranteed a hot meal as the warmers aren't powerful enough (that is if there are any!). We were a bit confused to why during breakfast we could get any beverage we wanted whilst during dinner, we weren't even allowed to ask for tap water unless we paid? I'm guessing there was a bit of a translation issue but nonetheless, it's odd how even though we have paid half board, we couldnt even get water for the table unlike we did for every single breakfast.

Loved the cheap bar, comfy sofas and the music. We were half board so had breakfast and dinner included with our stay. The buffet had so much choice and it was delicious, both during breakfast and dinner. Felt really home made! Absolutely loved the fresh orange juice press, perfect to fill up a bottle and take on the slopes with you. The bedrooms were of good size and I was pleased that we had a really high pressure shower. The staff were really nice and accommodating. The storage lockers were ideal for our skiing equipment.

Stayed in February 2024

Our room was close to the lift, which was advantageous for installing and removing our belongings but it was noisy when in use.

Family room which was extremely spacious. The twin bed area was separated from the double bed by the bathroom . A good range of food on offer for the breakfast. The hotel is located at the bottom of the village but not too far to walk to the ski area. We used the lockers located at Ski 83 on the slopes.

Stayed in January 2024

The restaurant wasn't open for evening meals.

Location, friendly staff, cleanliness

Stayed in September 2023

Soundproofing of the rooms

Good location and good value

Stayed in September 2023

Wifi in room 212 was lacking. Very low signal

Location was good and easy to find

Stayed in August 2023

The lift needs maintenance as the doors scratch together and make an awful lot of noise. I'm not a fan of them letting pets stay and enter the dining room.

Room was great and the whole family loved the fresh orange juice machine.

Stayed in August 2023

Really great location.

Stayed in July 2023

Little bit noisy streets during nights and mornings.

Very friendly and helpful staff. Comfortable big room with very big bathroom. The hotel was quiet both during days and nights. Breakfast and dinner was of a good standard.

Stayed in July 2023

The rooms were very loud with movement from outside so easy to be woken up.

Staff were very friendly and hotel clean , breakfast was good as well.

Stayed in July 2023

Nothing

Good central location. Nice room. Good buffet dinner.

Stayed in July 2023

Checkout key return information

Location size of room

Stayed in June 2023

The staff was mixed between friendly and seemingly uninterested. Also the quality of the food wasn't consistent. There was lots to like and good food there but other dishes were mixed in taste, texture and feel.

The contact with the dog loving guy that checked us in. Mr T! And the whole process went really smooth and friendly

Stayed in May 2023

Too many messages via Booking.com

Clean tidy well equipped rooms. Friendly staff. Unbelievably cheap price for room and buffet dinner!

Stayed in May 2023

Very friendly staff. Good breakfast and nice bar in lobby.

Stayed in March 2023

right at the bottom of the hill- not too bad if you’re boarding, but would be a bit of a pain walking up in ski boots- other than that- nothing

easy check in, very friendly, helpful and cheerful staff

Stayed in March 2023

Room was small (bathroom takes a lot of space). A minibar is cruelly missing (after skying we need hydration, and a minibar to keep water or isotonic beverages is a must)

The kindness of the receptionist, which made hosts feel welcome with her smile. Room was cozy, bed was excellent, and the bathroom perfect

Stayed in March 2023

Excellent breakfast. Nice dining room

Stayed in March 2023

staff very friendly and room clean and adequate for a short stay. Breakfast Buffett had a good choice.

location to the centre and the ski lifts were very good.

Stayed in March 2023

Skiroom stunk and was outside our room. The bedroom had one small not very well maintained cupboard for the 4 of us. The bathroom was 1/3 of the size of the room, so it was big, and had no cupboard or anything to store anything.

Staff were very friendly and helpful all day.

Stayed in March 2023

Breakfast was good, beds comfy great value for money

Stayed in February 2023

you could hear the noise of the snow trucks in the night

It’s cozy. Very warm and good vibe environment

Stayed in February 2023