Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel.

The hotel will collect a new payment if guests did not present their credit card upon check-in.

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Guests are kindly requested by the hotel to specify preferred type of bedding at the time of booking under "Special Requests". Please note that requests are subject to availability.

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Please note that the hotel cannot accommodate children under the age of 15.

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Please note that in case of early departure, the hotel reserves the right to charge one night stay as a penalty fee. This does not apply non-refundable reservations and room rates.

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Please note that swimming pools along with the pool bar, gym, fitness room, lounge, and restaurant are available.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Sunprime Kamala Beach您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

提醒您，如提早退房，住宿方仍會收取全額房費。