Neptuno is an adults-only hotel, next to the Yumbo Shopping Center, and 2953 feet away from the beach Playa del Inglés. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week. There is a 24-hour reception and a tour desk. Maspalomas Golf course is 1.9 mi away. You can hire a car and there is free on-site parking.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Playa del Ingles, this hotel has an excellent location score of 9.2

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 twin beds
or
1 full bed
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Travel Sustainable Level 3+

This property has made significant commitments towards sustainability by subscribing to one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.2
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Ariel
    Israel Israel
    The hotel is great, super clean and friendly, I took the all inclusive and the food was good, though a bit oily but you have healthier choices to choose from, plenty of veggies. The menu says drinks are not included in the all inclusive, but they...
  • Juanplu
    United Kingdom United Kingdom
    I've been to this hotel before and they have made several improvements, which is always great to see. Bed was very comfortable, food was good and the service was also great.
  • A
    Anonymous
    United Kingdom United Kingdom
    Loved the location, the food was amazing and the staff were super helpful & welcoming especially Maria in the Restaurant.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of MUR Neptuno Gran Canaria - Adults Only
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Live music/Performance
  • Themed dinners
  • Evening entertainment
  • Karaoke
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safe
    Additional charge
General
  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Interconnecting room(s) available
  • Soundproof rooms
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Shallow end
  • Pool/Beach towels
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Beauty services
  • Waterslide
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish

House rules

MUR Neptuno Gran Canaria - Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club Cash MUR Neptuno Gran Canaria - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that full payment of the reservation is due upon check-in. Guests with a nonrefundable rate must paid the remaining 50% of the reservation upon arrival.

FAQs about MUR Neptuno Gran Canaria - Adults Only

  • Check-in at MUR Neptuno Gran Canaria - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • MUR Neptuno Gran Canaria - Adults Only has 1 restaurant:

    • Restaurant

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at MUR Neptuno Gran Canaria - Adults Only include:

    • Twin/Double
    • Double

  • MUR Neptuno Gran Canaria - Adults Only offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Game room
    • Karaoke
    • Golf course (within 2 miles)
    • Evening entertainment
    • Steam room
    • Themed dinners
    • Beauty services
    • Live music/Performance
    • Fitness
    • Swimming pool
    • Spa lounge/Relaxation area

  • The prices at MUR Neptuno Gran Canaria - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • MUR Neptuno Gran Canaria - Adults Only is 350 feet from the center of Playa del Ingles. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 3,100 feet from MUR Neptuno Gran Canaria - Adults Only. All distances are measured in straight lines. Actual travel distances may vary.