São Paulo, Brazil
Positive section of review
The hotel is great, however allowing investors to own a room and manage themselves jeopardize the perseived overall quality of the hotel
Negative section of review
Booked through a third party. When I got to the hotel, my booking wasn't confirmed...eo I had to call them to let them know I had already booked and paid for the room... So only then, hey sent the confirmation to the hotel...
Holambra, Brazil
Positive section of review
The hotel is surrounded by nature. The room was comfortable. Breakfast was great. The staff was friendly and polite.
Rio de Janeiro, Brazil
Positive section of review
It was close to the consulate, which was the purpose of our visit. The amenities were nice.
Negative section of review
It felt a little old, the air conditioning wasn’t working super well.
Parnaíba, Brazil
Positive section of review
Nice staff (helped us to find a boat tour), clean and comfortable room, great breakfast.
Santos, Brazil
Positive section of review
You can enjoy a nice breakfast buffet with ocean view!
Negative section of review
It is a nice hotel across street from the beach and right next to the mall but the neighborhood is getting old. It is time to have a retrofit not just at the hotel but around Gonzaga in general
São Paulo, Brazil
Positive section of review
The location was great. The staff is exceptional.
Recife, Brazil
Positive section of review
The location and the breakfast
Negative section of review
Disappointed because they overbooked the hotel and neglected guest that use booking to make the reservation. The facilities are old and the bathroom uncomfortable with a tiny shower space for an adult to get a decent shower. If you travel to work you need to know that the internet is bad and didn’t function in higher levels of the hotel (9 and 10 level). And they don’t care about it.
Sorriso, Brazil
Positive section of review
The location was great.
Recife, Brazil
Positive section of review
Location
Negative section of review
Zancudos
Rio de Janeiro, Brazil
Positive section of review
Nothing
Negative section of review
Everything; it’s dirty, bed not prepared, bunkbeds are old and noisy. The mattress is so uncomfortable and the fan is so noisy, I didn’t sleep the whole night. It’s far from the city center. The staff doesn’t speak English. I waited over 20 minutes for someone to come to check me in. It’s a very old house which is falling apart. The wifi didn’t work and it was so stinky, I had to stuff paper in my nose to bear the smell. YOU SLEEP BETTER IN THE STREETS OF RIO!