• City view
  • Pet friendly
  • WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
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Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
or
2 full beds
2 full beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
7.9
Location
9.3
Select topics to read reviews:

See what guests loved the most:

  • Nancy
    United States of America United States of America
    Everything was perfect, but the gym wow! The Hotel is very clean and the restaurant is great.
  • Nicholas
    United States of America United States of America
    I liked everything about this hotel. Very classy
  • Pam
    United States of America United States of America
    Clean, comfortable beds and delicious room service breakfasts.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Palm
    • Cuisine
      American • Italian • Steakhouse
    • Ambience
      Traditional

Amenities of Swissotel Chicago
Great facilities! Review score, 8.6

Most popular amenities
  • Private Parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and costs $14.95 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs $84 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Chinese

House rules

Swissotel Chicago takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Swissotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes internet, local/long distance calls, fitness center access, dry cleaning (value of $12), nightly shoe shine upon request, coffee & tea in lobby (from 5:00 to 6:00), and 10% off private transportation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago

  • The nearest beach is 2,800 feet from Swissotel Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Swissotel Chicago include:

    • Double
    • Suite
    • Quad
    • Triple

  • Swissotel Chicago has 1 restaurant:

    • The Palm

  • Swissotel Chicago is 2,300 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Swissotel Chicago is from 3:00 PM, and check-out is until 12:00 PM.

  • Swissotel Chicago offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Head massage
    • Foot massage
    • Fitness classes
    • Back massage
    • Full-body massage
    • Couples' massage
    • Bicycle rental
    • Neck massage
    • Hand massage
    • Fitness

  • The prices at Swissotel Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.