Located in just under 1 hectare of ground with lawns and a garden, Cleveland Motel is 1 mi from Rotorua City Center. It offers BBQ facilities, free WiFi and free parking on site. The thermally-heated guest rooms have ironing equipment and a 42-inch flat-screen TV with all Freeview channels. Each comes with an outdoor patio area with tables and chairs. A kitchenette with a fridge and a microwave is fitted in all rooms. A coin-operated self-service laundry is available. The staff at the tour desk can assist with making touring arrangements around the Rotorua area. Continental breakfast is available upon request. The Cleveland is 1640 feet from Lake Rotorua, and 8.1 mi from the Rotorua Regional Airport. It is a 29-minute drive from Wai-O-Tapu Thermal Wonderland, a 12-minute drive from Whakarewarewa Thermal Village, and 5-minute drive from the Polynesian Spa Thermal Hot Pools.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental

Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
Bedroom 1:
1 twin bed
and
1 queen bed
Bedroom 2:
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 bunk bed
3 twin beds
and
1 queen bed
Bedroom 1:
1 twin bed
and
1 queen bed
Bedroom 2:
1 twin bed
and
1 queen bed
Living room:
2 sofa beds
Bedroom 1:
1 full bed
Bedroom 2:
2 twin beds
1 twin bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.3
Cleanliness
8.4
Comfort
8.5
Value for money
8.0
Location
8.7
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Katrina
    Australia Australia
    When pulling up this Motel looked a bit dated but inside our room had been completely updated including a very comfortable new bed. It had everything to be able to cook a simple meal with plenty of space. The thermal pool was also a nice. It’s...
  • Reiri-tatana
    New Zealand New Zealand
    There were 7 of us and we were in Room 5. The room and facilities were awesome, spacious, all you need. Kids loved the pool, convenient to shops across the road, great Fish n chip shop. Will come back.
  • Tui
    New Zealand New Zealand
    Great value for money. Clean and comfortable accommodation.

Area info

Amenities of Cleveland Thermal Motel
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Laundry
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Extra long beds (> 6.5 ft)
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Patio
  • Garden
Kitchen
  • Shared kitchen
  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Activities
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Playground
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Dining area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Breakfast in the room
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Express check-in/out
    Entertainment & Family Services
    • Baby safety gates
    • Outdoor play equipment for kids
    Cleaning Services
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Smoke alarms
    • Key access
    General
    • Air conditioning
    • Tile/Marble floor
    • Heating
    • Private entrance
    • Packed lunches
    • Carpeted
    • Family rooms
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • All ages welcome
    Spa
    • Hot tub/Jacuzzi
    Languages Spoken
    • English
    • Hindi
    • Indonesian
    • Malay

    House rules

    Cleveland Thermal Motel takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 8:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 9:00 AM to 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Curfew

    The entrance to the property is closed between 10:00 PM and 6:00 AM

    Refundable damage deposit

    A damage deposit of NZD 300 is required on arrival. That's about USD 177. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    NZD 15 per child, per night

    Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos American Express Cash Cleveland Thermal Motel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

    There is a 4% charge when you pay with any other credit card.

    No Noise between 9.30pm-8.30am

    No Parties

    Visitors must register at Reception and leave by 9pm.

    Visitors are not allowed to use our facilities

    Un-registered guests will be charged at $75 each per night

    Bicycles are not to be brought into your room; free storage available, ask at Reception

    All apartments are serviced daily except on Sundays and public holidays.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Cleveland Thermal Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    A damage deposit of NZD 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

    FAQs about Cleveland Thermal Motel

    • Check-in at Cleveland Thermal Motel is from 2:00 PM, and check-out is until 10:00 AM.

    • Guests staying at Cleveland Thermal Motel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

      Breakfast option(s) include:

      • Continental

    • The prices at Cleveland Thermal Motel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Cleveland Thermal Motel is 0.8 miles from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Cleveland Thermal Motel include:

      • Apartment
      • Family

    • Cleveland Thermal Motel offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Cycling
      • Hiking
      • Playground
      • Golf course (within 2 miles)
      • Swimming pool

    • Yes, Cleveland Thermal Motel is popular with guests booking family stays.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Cleveland Thermal Motel on this page.